𝗛𝗼𝘀𝘁: Tetyana Hrynovetska Communication Experts Team Manager, 15 years at SoftServe

𝗚𝘂𝗲𝘀𝘁: Iryna Il`kiv, Communication Expert, 11 years and 8 months at SoftServe

Have you ever looked at communicating with a client through the prism of national values?

No? Then it might be the time 😎

Yes? You've got the experience to build on.

Our communication experts shared vivid examples from their observations of how cultural affiliation affects clients' expectations and perceptions. And what steps can we take to develop our cooperation and bring the desired results for both parties.

𝟬𝟭:𝟬𝟬 Guest and topic announcements

𝟬𝟭:𝟰𝟬 About Iryna and Tetyana

𝟬𝟰:𝟬𝟱 Right relations building with customers

𝟬𝟱:𝟰𝟬 How to be convincing with customers

𝟬𝟳:𝟭𝟬 About the successful pitching of your idea

𝟭𝟭:𝟭𝟬 Culture values inside the teams: common questions

𝟭𝟰:𝟰𝟱 The role of culture in communication with the customer

𝟭𝟲:𝟬𝟱 How to meet the expectations of the customer

𝟮𝟬:𝟮𝟬 Appreciations and compliments: how to express them and how to react