DiscoverSales Influence Podcast
Sales Influence Podcast
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Sales Influence Podcast

Author: Victor Antonio

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Today's buyer is more informed and more skeptical when it comes to buying. In this podcast, we'll discuss "Finding the Why in How Clients Buy" by using the latest studies in consumer behavior and neuromarketing to sell more effectively!
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Creating and sharing valuable, targeted content that addresses customer needs and questions can establish authority, drive traffic, and enhance conversion rates for your website. 00:00 📈 Create and share valuable content online to establish yourself as an authority and attract more traffic and leads to your website. 01:07 🔍 Understand your customers' common problems and questions to create targeted content that addresses their needs. 01:41 📝 Catchy title templates can enhance your content by addressing common customer questions and filling in the blanks for articles, blogs, or podcasts. 02:31 📝 Create engaging content by addressing customer comparisons, timing questions, handling inquiries, and problem-solving solutions related to your products or services. 04:00 💡 Generate engaging content ideas by addressing common questions and concerns about your product, such as effectiveness and key considerations before purchase. 05:00 📝 Commit to creating weekly content by addressing common client questions and solutions to enhance your online presence and attract customers. 06:25 📈 Creating engaging content like articles and podcasts drives traffic to your website, significantly boosting conversion rates as visitors are already familiar with your brand. 07:11 🎤 Great speakers prioritize their audience's needs and success over their own appearance or performance.   Summary for: https://youtu.be/h448vRCBImg 
Rich Niche - Define Your Buying Persona
To recharge your sales performance, you must first recharge your physical and mental energy through self-care habits, inspiration, and a client-centric approach. ️ To recharge your sales, you must first recharge yourself, just like you would recharge a dead smartphone battery. ️ Just like a phone, our mental energy can drain if we procrastinate on recharging it, leading to anxious moments and decreased performance. ️ Recharge your sales by taking care of your physical and mental energy through simple habits like getting 6-8 hours of sleep and eating correctly. To maintain energy levels, eat smaller, frequent meals throughout the day, saving automatic tasks for the morning and bigger meals for lunch. ️ Plan your day, prioritize task-oriented activities after lunch, and dedicate 15 minutes daily to inspiration and self-recharge through content like podcasts, books, or videos. Surrounding yourself with top performers in sales, even virtually, can help you recharge and stay motivated by sharing strategies and experiences. To recharge your sales, prioritize self-care by getting enough sleep and nutrition, finding inspiration, taking time to be quiet and reflect, and redirecting your energy to improve your performance. Recharge your sales by recharging your mindset and adopting a client-centric approach that prioritizes delivering value and inspiring others. To recharge your sales, first recharge your mindset by consuming inspiring content, surrounding yourself with positive people, taking quiet time, reflecting on your approach, and redirecting your strategy. A great speaker prioritizes making their client look good, not themselves, by delivering useful content, engaging the audience, and motivating them to discover new abilities.   Summary for: https://youtu.be/vaU0SErzvOM by Eightify
  Starting virtual meetings effectively is crucial for establishing positive connections and setting the tone for the entire interaction. Start meetings by sharing your opinion first to encourage participation from small groups. Engaging participants in virtual meetings by setting a structured format and leading by example encourages contributions and prevents awkward silences. Encourage smooth virtual interactions by designating speaking turns to avoid awkward overlaps during discussions. Keep meetings casual and fun to foster connection and encourage participation. Engaging participants with a structured sharing approach enhances interaction in virtual settings. Building virtual rapport is essential for encouraging participation and creating productive meetings in sales. Great speakers prioritize making their clients shine rather than seeking personal recognition.   Summary for: https://youtu.be/00jaPwueWW4 
Engaging clients through thoughtful questions about their challenges, interests, and future predictions fosters meaningful conversations and builds strong rapport in sales. Use Kickstart question starters to initiate engaging conversations with prospects or clients. Engaging clients with prediction questions about market trends and future behaviors fosters meaningful conversations. Engaging clients with questions about their business challenges, profitability, and personal opinions fosters meaningful conversations and shows genuine interest. Asking clients about their passions and hobbies helps build rapport and deepen connections. Finding common interests and personal connections enhances rapport in sales by starting with general questions and using verbal gifting to foster open dialogue. Finding common interests and personal connections, such as family, can enhance rapport building in sales. Building rapport with clients involves starting with general questions before moving to personal topics, using techniques like verbal gifting to encourage open dialogue. Sharing your opinion encourages others to reciprocate, fostering a powerful strategy for building rapport in conversations. Prepare and pre-store questions in five key categories to enhance natural conversation flow with clients. Great speakers prioritize making their clients shine over seeking personal recognition.   Summary for: https://youtu.be/ZhnXj-p_txQ 
The traditional pressure-based approach to closing sales is ineffective in today's market, and salespeople need to adopt a more modern and client-focused approach, as outlined in "The Perfect Close" book, in order to be more successful. Learn about the perfect close 2.0 and how it can help you sell more effectively. The Perfect Close in James M's book is just two steps: engaging with clients before asking for the close, which can be either signing a contract or setting up the next meeting or step in the sales process. Ask "Does it make sense?" and if the client says no, ask them what the next step should be to give them control in the sales process. Pressure to close doesn't work in today's market, so a modern approach is needed for smarter clients. Develop your own fill-in-the-blank phrases and be assertive in your call to action to make the close more effective. Be more assertive and authoritative in your call to action by using a subtle twist to fit your style, and consider developing your own fill-in-the-blank phrases for a more natural and effective approach. Learn and absorb new sales techniques, fill in the blanks, and ask for agreement to make the close more effective. Salespeople often struggle with asking for the next step, but "The Perfect Close" book offers valuable guidance on how to do so effectively, emphasizing the importance of practicing and giving the client control. Salespeople often fail to ask for the next step or call to action, but "The Perfect Close" book provides valuable guidance on how to do so effectively. Practice your call to action so it sounds natural and flows smoothly, and give the client control if they say no. Leave feedback on the podcast and check out the sales velocity academy for effective sales techniques. A great speaker delivers real content, engages the audience, and motivates them, but the most important thing is to make the client look good, not oneself.   Summary for: https://youtu.be/WpBKj8AGq2k by Eightify
Building decision-making confidence in customers is crucial for sales success, and sales influence comes from clarifying the differences between products and helping customers build decision confidence. Building decision-making confidence in customers is crucial for sales success. Researching lighting systems online, found a helpful video comparing two options, which increased my confidence in making a buying decision. One person did a side-by-side comparison of two lighting systems, visually showing the differences in brightness, pros and cons, and price. The customer chose the cheaper option after considering the accessories and her specific needs. Choose between cheaper and more expensive options based on your needs and priorities for managing cords and travel. Customers need to feel confident in their decision-making process, and sales influence comes from clarifying the differences between products and helping customers build decision confidence. B2B buyers with high decision confidence are more likely to choose a premium offering, but situational needs also play a significant role in the decision-making process. Great speakers deliver real content, engage the audience, and motivate them, always making the client look good.   Summary for: https://youtu.be/LTt-qGcwq5w 
In sales and business, it is important to be adaptable, constantly learning, and to focus on the client's needs rather than the speaker's ego. Connecting with others on a personal level, such as sharing interests, is an important aspect of building relationships in sales. Miyamoto Musashi, a legendary samurai, wrote a book on the ideal qualities of a samurai, emphasizing the importance of exploring all crafts and trades to be the best warrior. The book of Five Rings teaches martial arts principles that can be applied to business, such as understanding your industry and using your own style to defeat competitors. Balance in business is like water, being fluid and adaptable, while execution requires decisiveness and intention to seize opportunities. A business samurai must be alert of his surroundings, understand the market changes, and choose the best technique at every moment to achieve victory. Let go of the past and be adaptable to new strategies and knowledge in business. Let go of past ways of doing things to be successful in business today, and check out the article and sales velocity Academy for more tips. A great speaker delivers real content, engages the audience, and motivates them, but it's never about the speaker, it's always about the client.   Summary for: https://youtu.be/aX77tccZ3n0 by Eightify
Addressing and highlighting negative features in a sales pitch can be used to pivot to the positive and ultimately increase credibility and sales. Mentioning a negative feature can increase credibility and be used to bolster a product or service in sales. Addressing product weaknesses proactively in sales conversations can help regain control and pivot to the positive. Raise the negative features in a sales pitch, then pivot to highlight the positive outcomes. Customers may initially see too many features as a negative, but they will realize the need for them as their business grows. Training may seem too long, but for a sophisticated product like ours, it's essential for maximizing return on investment. Turn negative features into positives by listing weaknesses, raising the negative, pivoting with "however", and concluding with a positive statement to control your presentation. Check out the Sales Velocity Academy for fast courses to help you sell more, and remember to sell hard when you know how. It's important for a speaker to focus on delivering real content, engaging the audience, and motivating them, with the main goal being to make the client look good.   Summary for: https://youtu.be/cD9pJtK8GAQ by Eightify
The discovery phase in sales is crucial for qualifying potential clients and understanding their needs and motivations in order to tailor a focused and effective sales demo. The discovery phase in sales is about qualifying clients to see if they are a good fit for a product demonstration. Qualifying the opportunity involves asking three questions: Is the client a fit for our product or service, do we align with their needs, and is there a sense of urgency. Knowing the timing of the decision and the current situation of the customer is crucial in the Discovery phase of sales. Knowing if a prospect is doing nothing, doing it themselves, or using a competitor helps in positioning the demo and understanding their needs. Understand the triggers driving potential customers to want to change and differentiate your product based on their needs and motivations. Having answers to discovery phase questions allows for a more focused demo that aligns with the customer's needs and urgency. Tailoring the presentation based on customer motivation and triggers is key to an effective sales demo. A great speaker delivers real content, engages the audience, and motivates them, but it's never about the speaker, it's always about the client.   Summary for: https://youtu.be/Z9-zg34Uk4Y by Eightify
Understanding the triggers for change in potential clients' businesses and making it easy for them to buy and use your product is essential for sales success. Understand the triggers for change that lead people or companies to buy your product or service. New leadership, change of ownership, and shift in responsibilities can trigger the need for new products or services. A positive change in financial situation or decrease in product support can trigger buying decisions, as customers seek new options if their vendor goes out of business, is sold, or lacks desired features. A positive change in a company's financial situation or a decrease in support for a product can be effective triggers for making a buying decision. Customers may seek new products or services if their current vendor goes out of business, the company is sold, or the existing product lacks a desired feature. Existing camera lacked a feature, prompting search for a new one; complicated GUI can deter people from using a tool. Customers are triggered for change by leadership, ownership, financial situation, product support, vendor status, new features, and user interface simplicity. Make it easy for customers to buy and use your product, identify triggers for change in your business to approach potential clients, and seek feedback for sales success. Check out the new webinars and courses on Victor Antonio's website to help you sell more effectively. A great speaker delivers real content, engages the audience, and motivates them, but the most important thing is to make the client look good, not oneself.   Summary for: https://youtu.be/n3mGuuz422Q 
In order to bridge the gap between the customer's current state and the desired state in sales, it is important to address the parameters of time, money, effort, and confidence in the sales pitch. Imagine your customer on one side of a deep hole and your solution on the other side as a visual for change in sales. Bridge the gap between the customer's current state and the desired state by addressing four parameters in the presentation to fill in the perception of depth and concerns. Time is the first parameter to consider when closing a sale, as customers want to know how long it will take to implement the product or service and see a return on investment. Understand the difference between price and cost, and minimize the perceived effort required for the customer to implement the solution. You need to address time, money, effort, and confidence in your sales pitch to assure the customer that the product will work for them. Walk the client through a sequence of using the product to build confidence and show that it won't take much time. Explain the cost, impact, effort, and confidence to minimize client's concerns and increase their confidence in implementing the solution. Improve your closing conversion rate and check out the sales velocity Academy for fast classes and valuable information.   Summary for: https://youtu.be/pp2P08cGVyc 
Effective product demos should be customer-centric, focused on framing the issue, showing how it applies to the client, and discussing the issue resolution, while also structuring the presentation to tell them, show them, and then tell them what you just told them. Presenting a simple formula for effective product demos by layering more value on top of basic presentation skills. Presenting a demo sequence should focus on being customer-centric, framing the issue, showing how it applies to the client, and discussing the issue resolution. Show how to view sales activities and revenue quickly and easily to save time and access information efficiently. Resolve the issue by structuring your presentation to tell them, show them, and then tell them what you just told them, creating mini structures within a larger presentation. Imagine how easy it will be for you to have quick access to information and meaningful conversations with your salespeople. Use the same structure to address multiple customer issues by identifying and resolving them one by one. Show customers that your software is easy to use, provides timely information, and tell a story through your demo to properly showcase your product's features. Fast classes on the platform offer 15-20 minute content for sales training, and the key to being a great speaker is to make the client look good, not oneself.   Summary for: https://youtu.be/08emzbC8WUE by Eightify
Don't Value Dump | 431

Don't Value Dump | 431

2024-07-1907:36

When presenting a product or service to a client, it is important to focus on understanding the customer's needs and presenting tailored solutions, rather than overwhelming them with too many features and justifying the price through a long presentation. Stop overselling and value dumping when presenting a product or service to a client. Building more value justifies the price and helps the customer rationalize, but quantity does not equal quality and can oversaturate the customer. Overwhelming customers with too many features and not understanding their needs leads to value dumping and losing the sale. Understand what the customer wants and needs, and present solutions tailored to their current and future needs. Don't overwhelm customers with all the features of a product, focus on demonstrating what they need and establish value. Focus on the essential features now, and mention future benefits to avoid overwhelming the prospect. Be selective in presenting value, focus on how your product or service can help the client, and avoid justifying the price through a long presentation. Sell more faster by delivering real content, engaging the audience, and motivating them to push beyond their comfort zone.   Summary for: https://youtu.be/-CTOiIcjQAw by Eightify
Creating a sense of urgency and demonstrating the tangible value of the product or service is crucial in driving sales and motivating customers to make a change. Create a sense of urgency to overcome status quo bias and encourage customers to buy. Show the customer that the pain of staying the same is greater than the pain of change to motivate them to move forward. Use ROI calculators to show customers the cost of investment in your system. After 18 months, you'll get your money back and there's a lot of upside, so use ROI calculators and break even points to show the customer. Show customers how not having certain features or services is causing them to lose market share, create urgency by demonstrating cost reduction and tie it back to their ability to be more competitive and grow their business. Operational cost and opportunity cost are important to quantify and communicate to customers in order to show the tangible value of what they're missing out on. Quantify the customer's pain and position it as greater than the pain of change to create urgency and drive sales. Selling is about understanding the customer's pain, positioning the solution, and taking care of them, not about the speaker.   Summary for: https://youtu.be/ejmFqZxCcF0 by Eightify
Building trust, demonstrating expertise, and keeping the customer's best interest in mind are essential for overcoming indecision and closing deals. Clients who can't make decisions are often afraid, and it's the salesperson's job to reduce their anxiety and address their concerns. Create a sense of urgency to push potential customers to make a decision and act now. Building trust with clients involves empathizing with their point of view and being a subject matter expert in your product. Understand and communicate the differences between your offerings, demonstrate expertise in the market and business, and show the customer that you have their best interest in mind to build trust. Understand and guide customers towards a product that will help them without overselling or underselling, positioning yourself as a subject matter expert to build trust. Build trust, demonstrate expertise, and keep the customer's best interest in mind to overcome indecision and close the deal. Close more deals by demonstrating subject matter expertise, keeping the client's best interest in mind, and connecting with them to make a buying decision. A great speaker delivers real content, engages the audience, and motivates them, but the most important thing is to make the client look good.   Summary for: https://youtu.be/ZQlw3XCFRMA by Eightify
Salespeople need to shift from selling to guiding and clarifying, becoming domain experts in order to help customers navigate the overwhelming amount of content and make informed buying decisions. Understand how the client mindset has changed over time to use it to your advantage in sales. Customers want more information and guidance from salespeople, as they are now 57% into the buying journey according to The Challenger Sale. Customers are already forming preferences before contacting a vendor, so it's important to understand their buying cycle and the number of decision makers involved. Customers are overwhelmed by the abundance of information and the increasing number of decision makers involved in the buying process. Buyers are more informed and involve more decision makers, so salespeople need to adapt their approach to ensure success. Your expertise as a guide is crucial in helping customers make buying decisions in the age of overwhelming content. Become a domain expert in your field to guide clients to make buying decisions, shifting from selling to helping and clarifying. Focus on delivering real content, engaging the audience, and motivating them to push beyond their comfort zone, always making the client look good.   Summary for: https://youtu.be/R947o04zIVo by Eightify
Key insights Using a three-part formula can help you train or coach more effectively by allocating time strategically during your sessions. Take one-third of the time to explain the concept, and the second third to showcase it in action. Implementing concepts in real life is where the real understanding comes from in training for results. The key to effective training is not just explaining concepts and providing examples, but also showing how to apply them to real business situations.  
Level 3 Selling | 426

Level 3 Selling | 426

2024-07-0306:371

The key to success in sales is reaching level three selling activities, which involves proactively identifying and solving customer problems, anticipating future issues, and providing long-term value to the customer. Understand the three types of salespeople and where you fit in the market to differentiate yourself in a competitive market. Differentiation and cost reduction can only go so far, so the key to success in sales is reaching level three sales activities. Level 3 selling is about proactively identifying and solving customer problems, rather than waiting for them to tell you. Level 3 selling involves anticipating and highlighting future problems for the customer, moving beyond just identifying and solving current problems. Understand the market and customer base to provide long-term perspective and value to the customer. Level 3 selling involves predicting and anticipating future problems for customers and guiding them, leading to less focus on price and differentiation. Companies are looking for business partners, not just suppliers, in today's hyper competitive market, so strive for level three selling. A great speaker delivers real content, engages the audience, and motivates them, but the most important thing is to make the client look good, not oneself.
Fear, apathy, and skepticism are common barriers to motivation, and managers need to address these issues by providing clear training, showing the value in employees' work, and connecting tasks with outcomes to motivate their team and reduce doubts. 00:00 Fear, apathy, and skepticism are the three categories that hold people back from being motivated. 01:01 Look for symptoms of skepticism in employees such as tardiness, laziness, negativity, and uncooperativeness. 01:35 Employees lacking quality work may be anxious and nervous due to fear of not knowing how to do something, which can be solved by providing clear training and guidance. 02:36 Managers need to show employees the value in their work to prevent apathy and lack of motivation. 03:08 Connect the task with the outcome and value to overcome apathy and skepticism in sales. 04:04 Show the purpose and value to motivate skeptics and reduce their doubts to be successful. 04:57 Release the mental breaks of fear, apathy, and skepticism to motivate your team and show them value. 05:39 Focus on delivering real content, engaging the audience, and motivating them to push beyond their comfort zone, always making the client look good.
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Comments (14)

World changers World changers

definitely trying these ideas out

May 15th
Reply

Dana Torres

thank you for this fresh approach to selling. I'm looking forward to hesr how you will use this new knowledge.

Feb 4th
Reply

Periklis Anvar

Amazing info on cold calling! Thank you!

Nov 18th
Reply

Edwin Walker

Hey Victor A, I work in residential B2C sales. One main objection/ blockage is , “we have to get multiple estimates “, we don’t make “rash Decisions”. I use the funnel system to find the main objection but “multiple estimates has been a struggle” to overcome. My company offers a premium service / installation , in general we are sometimes 2-3x more from average company. How would you handle that objection ? I would appreciate your help! Thanks for the great content!

Aug 10th
Reply

MerandaMedia

Hi Mr. Victor, this is Sumith from joining your podcast from Qatar. These podcasts are the real deal, they are in bite size and spot on all the time. I really do enjoy your show and may God bless you!

Apr 16th
Reply

Pedro Bertoluci

I am from the opinion when you need to catch customers attention and therefore gain his confidence start with a story and then go to the solution. While when you want to strengthen your position go straight to the point and then tell him/her the background. Regarding pricing, I like to start with the highest, although sometimes has to start from the lowest possible. thank you for sharing your knowledge

Mar 31st
Reply

alchemist

awesome

Feb 3rd
Reply (1)

Nithin M

Procrastination: Postponing something. Very Informative and Brainstorming Podcast. Why people postone tasks to be done? What are the steps taken to avoid it? This is not only for Sales guys , every one need to hear this. I've heard it 3-4 times...

Oct 28th
Reply

alchemist

👏🏻👏🏻👏🏻👏🏻👏🏻

Sep 24th
Reply

Rakesh Singh

you're right 👍

Sep 3rd
Reply

jatin shah

Dear Sir I am following your podcast since long and quite impressed with the stuff you are teaching I would like to request your advice in my product selling scenario. I am working as product manager for technical products i.e.gearbox. My issue here is, product is highly technical and very costly as per industry standard and user base, it has very niche market. please advice,how I shoukd strategize my selling approach to increase the sale of this product Thanks in advance Jatin Shah

May 1st
Reply

Mirella Camejo

morenita. ya esta c,onectado

Jul 20th
Reply

Nathan Cage

Good afternoon Victor, my name is Nathan, I have been in the service industry for over 20 years...Do you know how humble you have to be to be a Servant I mean a server. I just recently got a job as a telesales manger for a plumbing supply shop. I have never had an office job. I have listened to Why people buy. Your pod cast is amazing, very helpful I am on number 54. I listen to several a day your advice has helped me feel more comfortable on the phone. So thank you!! This is my reason for this post.

Nov 27th
Reply