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TWC Home Improvements Podcast
15 Episodes
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In this episode of the TWC Home Improvement Podcast, Andy and Joe are joined by Jo Kent at the always busy Millet’s Farm where we have a showroom. We go behind the scenes of the site, chat about the farm’s transformation over the years and explore what it’s like to have a TWC presence in such a fun and community-focused location. We talk about: ⚪️ How Millet’s Farm evolved from a working farm into a year-round destination 🔴 Jo's many roles keeping everything running smoothly ⚪️ What i...
In this episode of the TWC Podcast, Andy and Joe are joined by some very special guests – Alan, Gerald (from your favourite Prime farming programme 😉) and Deputy Mayor Cllr Jane Doughty – as we explore the heart of Witney’s high street. We dive into what makes local businesses tick, the role of community spirit and why Witney continues to stand out. There’s laughs, honesty and the usual fun as we chat about everything from quirky charity events to big developments on the high street. W...
In this episode of the TWC Home Improvement podcast, Andy and Joe pull back the curtain on what really happens from the moment a customer places an order to the moment their project is complete. The boys go behind the scenes to explore the processes, people and details that make the whole experience as smooth as possible. We cover things like: ⚪️ Why understanding the customer journey is more important for us than chasing sales 🔴 How back office processes impact the entire experience ...
In this episode of the TWC Home Improvement Podcast, Andy and Joe talk all things Witney, Oxfordshire, as they unveil their shiny new high street showroom. The boys go behind the scenes of the move, from finding the perfect location to falling in love with the town itself. We cover things like: ⚪️ Why Witney was the perfect location for a high street showroom 🔴 How customer data and “heat maps” influenced the decision ⚪️ What makes a high street showroom different from our other locat...
In this episode of the TWC Improvements podcast, Andy and Joe are joined by Sara Witham from Evil Empire Marketing – the creative force behind TWC’s social media, events and campaigns. In this episode, the boys and Sara dive into how TWC brings its personality and values to life online and in the community, why showing the real people behind the products matters, and how viral moments (like what we like to call “Letterbox Gate”) can spark huge conversations. We also talk about some super exci...
In this episode of the TWC Improvements podcast, the boys are joined by a special guest – Karen Clough, Group Marketing Director at Conservatory Outlet – the manufacturer behind our exclusive product range. In this episode, we deep dive on our partnership with Conservatory Outlet and chat about everything from dodgy first impressions to exciting product launches and everything inbetween. Plus, we take a look at what really makes a great home improvement experience – for us as well as ...
In this latest instalment of the TWC Improvements podcast Andy and Joe run through some answers to our most commonly asked questions here at TWC. From triple glazing to soundproofing and from door colours to project timeframes, we talk about all the pressing subjects that you need to know before embarking on your next home improvements project such as: ⚪️ What is soundproofing and do I need it? 🔴 How long will my home improvement take? ⚪️ What’s the difference between double and tri...
In the latest episode of the TWC Home Improvements Podcast, the boys sit down to talk about how we go out of our way to stand out. In such an saturated market, we think it’s so important to go out of our way to create a point of difference for our customers, here’s some of the ways we do that: ⚪️ 20 year guarantee on our products giving you and your family piece of mind when making that big decision - it’s really important to check the small print of whoever you’re going with for your next h...
We know how big of a commitment a living space can be At TWC we’re really proud of the way we work to help the customer in any way that we can and that's what we want to cover in our most recent episode. (Thankfully) We’ve definitely evolved since setting up the business over 10 years ago and operating from the back of a van. So in this episode, that’s what we wanted to talk about. We cover all things process, how we got there and how we go above and beyond for our customers to make the ...
The TWC Christmas Grotto experience is returning for its second year on the bounce, with Santa Claus appearing at the showroom throughout December In this episode find out more about what we've got in store for the children of Swindon and surrounding areas including lots of new activities for little ones and their adults including: 🎄 Meet Santa's elves in the Festive Village 💫 Make magical reindeer food in the Reindeer Shed 🎨 Create a festive craft in Mrs Claus Craft Cabin 🎅🏼 Get some...
From humble beginnings 12 years ago to the biggest showroom in the south west. Find out more about the history of family run business TWC Home Improvements with founders Andy Hill and Joe Heaton plus host Chris Dawes from Visual PR. An inspiring story of two friends who wanted to bring quality products and service to customers throughout Swindon and the surrounding areas. Learn more about the company, the team and the journey they've taken so far.
In this episode we talk to Craig from Ultraframe about solid roof options for extending your home or improving an existing conservatory or orangery. Explore all the options and find out everything you need to know about choosing and installing the right solution for you.
Find out more about letting light into your home with an Ultraframe glass roof. In this episode we speak to Ultraframe about how different glass roofs work in terms of performance, installation and aesthetics. A must listen for anyone looking to upgrade an existing conservatory or those looking to add a new one to their home. We've gathered all the information you need to make those important decisions.
TWC talks to Paul Gravell from the UK’s biggest name in home security Yale about their ultra-modern new locking solution. Through the Yale Smart Living Alarm App, you can monitor your windows and doors in or out of the home around the clock. Listen in to find out more!
Andy and Joe from TWC Home Improvements introduce you to the podcast and discuss the subjects they will be covering in the coming episodes.








