In this episode of the TWC Improvements podcast, the boys are joined by a special guest – Karen Clough, Group Marketing Director at Conservatory Outlet – the manufacturer behind our exclusive product range.

In this episode, we deep dive on our partnership with Conservatory Outlet and chat about everything from dodgy first impressions to exciting product launches and everything inbetween. 

Plus, we take a look at what really makes a great home improvement experience – for us as well as for you the customer.

We cover things like:

⚪️ What makes Conservatory Outlet’s approach so different and why did we pick them?
🔴 Why do we only sell exclusive products?
⚪️ Is a local showroom really that important?
🔴 Why do we love our Extreme collection so much?
⚪️ How does customer feedback shape what we do and how we do it?
🔴 Is a 20-year guarantee really as good as it sounds?
⚪️ Why do we put ourselves through brutal challenges for charity?
🔴 And most importantly what exactly is an open sandwich?