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Thanks For Visiting

Author: Airbnb Superhosts Annette Grant & Sarah Karakaian

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Get actionable advice and the essential fundamentals of running a profitable 5-star Airbnb side-hustle or full on business. Annette’s extensive background in business operations and Sarah’s experience in high-end hospitality management and interior design make them a powerhouse duo that will deliver high impact content. With almost a decade of combined hosting experience they will not only share their own stories welcoming thousands of guests from around the world but also those of other Superhosts to deliver you a wide array of stories, insights, and profitable and creative ideas to make your listing rise to the top. Whether you’re experienced, new, or nervous to start your own Airbnb this podcast promises to be informative, fun, and from the heart.
519 Episodes
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The year’s not over yet—and that’s exactly why now is the perfect time to plan ahead. In this episode of Thanks for Visiting, Sarah and Annette break down five essential end-of-year steps that will help you finish 2025 strong and set your short-term rental business up for a profitable 2026.From reviewing your revenue to auditing your tech stack, they’ll show you how small but intentional actions now can lead to less stress, smarter decisions, and more consistent profitability in the year ahead.You’ll learn how to:Review your revenue and identify your best and worst performers.Meet with your financial team to get ahead on taxes, write-offs, and 1099 prep.Audit your tech stack to eliminate wasted costs and optimize your tools.Refresh property care and guest experience with strategic upgrades.Plan with purpose while leaving room for intentional pivots.The hosts who thrive year after year aren’t the ones who wait until January to plan—they’re the ones who take action now.Resources: Don’t miss our free live host training on September 23 at 1 PM ET. Everyone who attends live gets our $491 Show-Up Pack filled with tools to grow your short-term rental business—available only during the event. Save your seat: https://thanksforvisiting.com/joinMentioned in this episode:StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.
This week’s Hosting Hotline question comes from Susan, who asks: “How do you go about attracting new homeowners to list their properties with you? What’s worked best for you when trying to grow your portfolio?”In this episode, Sarah and Annette break down the strategies that have helped them—and other hosts—successfully land new co-host clients. From building long-term professional relationships to leveraging social media, they’ll share actionable advice you can start using today.You’ll learn why persistence matters, how to confidently make the ask, and the importance of creating a strong first impression with potential clients. Plus, hear success stories from inside their coaching program that prove co-hosting can go from one property to dozens with the right systems and mindset.Whether you’re just getting started or looking to scale, this Hosting Hotline episode will help you build the foundation for a thriving co-hosting business.What you’ll learn in this episode:Why treating co-hosting like a professional business is essentialHow to confidently market yourself and “go for no”The role of social media and behind-the-scenes content in attracting leadsWhy tracking your sales funnel and conversion rates is criticalResources: Don’t miss our free live host training on September 23 at 1 PM ET. Everyone who attends live gets our $491 Show-Up Pack filled with tools to grow your short-term rental business—available only during the event. Save your seat: https://thanksforvisiting.com/joinHosting Hotline – Submit your questions at hostinghotline.com for a chance to be featured on a future episode.Thanks for Visiting YouTube Channel – More tips and coaching: youtube.com/thanksforvisiting.Mentioned in this episode:Lodgify | Use code TFV20
If you’ve ever felt overwhelmed trying to choose a property management system (PMS), this episode is for you. Whether you're a one-property host or looking to scale, your PMS is the backbone of your business—and picking the right one can be the difference between growth and chaos.Sarah and Annette break down exactly what a PMS does, who needs one, and how to choose a system that fits both where you are now and where you're headed. They also share common pitfalls (like PMS hopping) and a checklist of must-have features to look for.Tune in to learn:What a PMS actually is (and why it’s not just for big hosts)Core and advanced features to prioritizeHow to evaluate customer support, integrations, and pricingTips to avoid decision paralysis and confidently move forwardPlus: real talk about onboarding, hacks when features fall short, and why no PMS is perfect—but progress is better than perfection.Resources Mentioned:Shire Home Co. Direct Booking Inspiration: shirehomeco.comPMS Features Checklist (Coming Soon): Get our PMS comparison tool at thanksforvisiting.meMentioned in this episode:Make More Money This Year! Join us for a Boot Camp!Make More Money This Year! Join us for a Boot Camp!Make More Money This Year! Join us for a Boot Camp!Minoan | Visit MinoanExperience.com and tell them TFV sent you!
The Hosting Hotline is buzzing with questions about Airbnb’s new 15.5% host-only fee. Starting October 27, 2025, all property management software (PMS)–connected hosts will be switched to this single-fee structure. But what does that mean for your business, your pricing, and your profitability?Sarah and Annette are joined by Thanks for Visiting COO and revenue management expert, Colleen Prochaska, to break down what this change really means for hosts. They share their firsthand experience of being forced onto the new fee structure last year, how they adjusted without losing revenue, and why your pricing strategy matters more than ever.From PMS considerations to direct booking diversification and preparing for 2026, this episode will help you navigate Airbnb’s fee update with confidence.What you’ll learn in this episode:Why ditching your PMS isn’t the answerHow to reframe the 15.5% fee as part of your overall pricing strategyTactics for co-hosts and property managers to address fees with ownersWhy focusing on your booking funnel is just as important as pricingHow to future-proof your hosting business with diversification and forecastingResources: Booked & Profitable Bootcamp – Learn how to optimize your pricing, calendar, and booking funnel so you can thrive in any market. thanksforvisiting.com/bootcampAirbnb Fee Structure Update – Read Airbnb’s official announcement here: https://www.airbnb.com/help/article/1857/service-feesMentioned in this episode:Make More Money This Year! Join us for a Boot Camp!Make More Money This Year! Join us for a Boot Camp!
Too many hosts believe that lowering their nightly rate will magically generate bookings. The truth? Dropping your price doesn’t create demand—it only leaves money on the table. In this episode, Sarah and Annette break down why cutting rates doesn’t work, what demand actually is, and the smarter levers you can pull to increase bookings and profitability.You’ll learn:Why lowering your price doesn’t change guest search behaviorHow to understand supply, demand, and occupancy forecasts in your marketThe risks of attracting the wrong guests with discount pricingWhat a true “try everything” strategy looks like (and what it doesn’t)Practical steps to audit your listing, amenities, and calendar managementHow to take control of your demand through marketing, referrals, and direct bookingsIf you’re tired of feeling like your only option is slashing rates, this episode will help you rethink your approach and start running your rental like the business it is.Resources: Booked & Profitable Bootcamp – Five days of live training with Sarah and Annette to help you increase revenue and improve your hosting business. PriceLabs – A dynamic pricing tool that helps you understand occupancy forecasts and market demand so you can price smarter. Learn moreMentioned in this episode:Make More Money This Year! Join us for a Boot Camp!Make More Money This Year! Join us for a Boot Camp!Make More Money This Year! Join us for a Boot Camp!StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.
In this Hosting Hotline episode, listener Jan calls in with a creative question: what if she and her neighbor teamed up to offer both of their homes as a combined rental experience? One property has a pool and putting green, the other has a hot tub—together, they could make the ultimate Tucson getaway.We walk through the upsides of partnering with another host, from expanding guest offerings to building community instead of competition. But we also cover the less glamorous side: liability, financial considerations, calendar coordination, and making sure you and your partner are aligned on guest experience.You’ll learn:How to think about “parent-child” listings and when they make sense.Key financial, legal, and insurance questions to sort out before teaming up.Why guest feedback should guide whether a joint listing adds value.Creative ways to collaborate with other hosts without merging your listings.Marketing strategies that make a joint offering easier to communicate.Partnerships in hosting can be powerful, but they take careful planning. Tune in to hear our tips for turning a fun idea into a smart business move.Resources: Jan’s Website — Madrona Stays – Beautiful properties in Tucson and the Pacific Northwest.Thanks for Visiting Bootcamp — Learn how to up-level your STR listings with actionable strategies and a supportive host community. Join hereParent-Child Listing Resources — Watch our YouTube videos explaining how to structure joint or linked listings. Watch hereMentioned in this episode:Make More Money This Year! Join us for a Boot Camp!Make More Money This Year! Join us for a Boot Camp!Make More Money This Year! Join us for a Boot Camp!
REI Hub — Bookkeeping software built for real estate investors and STR hosts.Bookkeeping doesn’t always top the list of exciting short-term rental responsibilities—but it’s one of the most important. Without clean and accurate financials, it’s nearly impossible to know how your STR is really performing, plan for future growth, or take advantage of opportunities like refinancing or selling.In this episode of Thanks for Visiting, we sit down with Adam Hamilton of REI Hub, a bookkeeping platform designed specifically for real estate investors and short-term rental hosts. Unlike traditional accounting tools, REI Hub understands the unique needs of property owners and makes it simple to track your income, expenses, and property performance.You’ll learn:Why generic accounting software often falls short for STR hosts.The most common financial mistakes hosts make—and how to fix them.How to use bookkeeping as a decision-making tool, not just a tax-time scramble.Practical ways to save time and reduce stress with systems that work in the background.How clean financials can help you secure better loans, attract investors, or prepare for an eventual exit.Whether you’re managing one listing or a growing portfolio, this episode will give you clarity on how to manage your money like a pro and set your business up for long-term success.Mentioned in this episode:Make More Money This Year! Join us for a Boot Camp!Minoan | Visit MinoanExperience.com and tell them TFV sent you!MinoanMinoan | Visit MinoanExperience.com and tell them TFV sent you!Make More Money This Year! Join us for a Boot Camp!
This week on the Hosting Hotline, we’re answering Renee’s question about buying a property that’s already operating as a short-term rental—and what to do about the future bookings that come with it.If you’ve ever considered purchasing an “active STR,” you’ll quickly find out there’s a lot more to it than inheriting a calendar full of reservations. Sarah and Annette explain why listings follow the host (not the property), what that means for your ability to transfer bookings, and the negotiations you’ll need to have with the seller before closing.You’ll learn:Why STR listings and reviews don’t automatically transfer with a property sale.How to negotiate booking transfers, co-hosting arrangements, or guest rebookings.The tax, payout, and guest experience factors you need to consider.How to involve OTAs (Airbnb, VRBO) in a booking transition.Why getting everything in writing is non-negotiable.If you’re thinking about buying a short-term rental, this episode will help you navigate the booking handoff process and avoid the pitfalls that can derail a smooth transition.Mentioned in this episode:Make More Money This Year! Join us for a Boot Camp!Make More Money This Year! Join us for a Boot Camp!Make More Money This Year! Join us for a Boot Camp!
This week, we’re diving into a behind-the-scenes feature on Airbnb that too many hosts don’t know exists: listing issues. These hidden alerts could be silently hurting your visibility and even putting your listing at risk of suspension.Sarah and Annette break down what listing issues are, how to find them, and—most importantly—how to resolve them. They also share two real-life examples from their own properties, including one that was flagged for a surprise reason (hint: it involved kittens).Tune in to learn:How to activate Airbnb’s professional host toolsWhy private guest feedback still impacts your listingWhat red/yellow/green status lights mean for your listing healthHow to avoid getting flagged by Airbnb’s AIAnd don’t forget: now’s the time to diversify your booking strategy beyond Airbnb.Prefer to watch? We walk you through where to find the listing issues tab in your Airbnb dashboard and what to do if you’re flagged: Watch the full episode on YouTubeResources Mentioned:Airbnb Professional Hosting Tools Setup: Airbnb Help ArticleTFV YouTube Tutorial on Listing Issues: Watch hereCustom Pencils by Lucky Pencil Co.: Shop on EtsyMentioned in this episode:Booked & Profitable Boot Camp | Get on the waitlist now at thanksforvisiting.com/waitlistBooked & Profitable Boot Camp | Get on the waitlist now at thanksforvisiting.com/waitlistStayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.
This week on the Hosting Hotline, we’re answering Kelsey’s question about how to market a midterm rental beyond just listing on Airbnb or Furnished Finder. If you want to stay competitive in the midterm rental space, you can’t just “set it and forget it.”We break down why marketing your MTR should be part of your daily business routine, how to track what’s working, and why “fortune is in the follow-up.” You’ll learn:How to set up a referral system that keeps past guests thinking about your property.The right way to build relationships with insurance companies, relocation agencies, hospitals, and universities.Why local Facebook groups, real estate meetups, and professional associations are gold mines for leads.Creative ways to get press and leverage SEO to drive direct bookings.How to stay top-of-mind by following up—over and over again.Whether you’re brand new to MTRs or ready to scale, this episode will help you shift your mindset from passive listing manager to proactive business owner—and start filling your calendar with profitable bookings.Resources mentioned: ALE Solutions – A leading provider of temporary housing for displaced homeowners. Mentioned in this episode:Booked & Profitable Boot Camp | Get on the waitlist now at thanksforvisiting.com/waitlistBooked & Profitable Boot Camp | Get on the waitlist now at thanksforvisiting.com/waitlistBooked & Profitable Boot Camp | Get on the waitlist now at thanksforvisiting.com/waitlist
This week on Thanks for Visiting, we’re diving deep into a topic no host wants to deal with—but every host needs to understand: chargebacks.Whether you’ve faced one before or you’re hearing the term for the first time, this episode will equip you with the knowledge to protect your business from costly disputes. We’re breaking down what a chargeback is, why it happens, and the difference between when an OTA is the merchant of record and when you are.We’ll share:Real-world scenarios where chargebacks occur (including Sarah’s firsthand story)9 practical prevention strategies to deter fraud and false disputesHow to set up guest agreements, SOPs, and red-flag awarenessThe reality of winning a chargeback—and why you should always tryWhy this shouldn’t stop you from diversifying your booking platformsFrom spotting last-minute fraud attempts to resolving guest conflicts before they escalate, this episode is your playbook for keeping more of your hard-earned revenue where it belongs—in your pocket.Resources Mentioned in this Episode:Stripe – Payment processor used for direct bookings and OTAs like Vrbo and Furnished Finder.Furnished Finder – A popular platform for finding mid-term tenants.Mentioned in this episode:Minoan | Visit MinoanExperience.com and tell them TFV sent you!Booked & Profitable Boot Camp | Get on the waitlist now at thanksforvisiting.com/waitlistBooked & Profitable Boot Camp | Get on the waitlist now at thanksforvisiting.com/waitlistBooked & Profitable Boot Camp | Get on the waitlist now at thanksforvisiting.com/waitlist
This week on the Hosting Hotline, listener Mike calls in with a creative question about syncing Airbnb calendars—but what he really unlocks is a much bigger opportunity for short-term rental hosts.Mike and his wife host three cabins in the highly competitive Hocking Hills market and recently added an escape room to one of their properties. While Airbnb doesn’t currently allow you to sync an experience calendar with a listing calendar, this episode dives into the mindset shift that can turn unique amenities like escape rooms into powerful marketing tools.We discuss:Why relying too much on Airbnb’s ecosystem might hold you backCreative ways to promote unique features without using Airbnb ExperiencesHow to leverage your existing guest list for repeat visitsUsing special events to fill orphan nightsUnderstanding what revenue opportunities are actually worth your timeMike’s question sparked a much larger conversation about thinking like a business owner, not just a host. If you’ve built something special into your property, this episode is your blueprint for maximizing its impact.ResourcesMike’s Instagram (@hillsideamble): Follow to see how he markets his cabins and escape room in Hocking Hills, Ohio.Thanks for Visiting Bootcamp: Learn how to optimize your listings and increase revenue with smart pricing, calendar management, and creative marketing. https://www.thanksforvisiting.com/waitlistMentioned in this episode:Booked & Profitable Boot Camp | Get on the waitlist now at thanksforvisiting.com/waitlistBooked & Profitable Boot Camp | Get on the waitlist now at thanksforvisiting.com/waitlistBooked & Profitable Boot Camp | Get on the waitlist now at thanksforvisiting.com/waitlist
If you’ve ever second-guessed your Airbnb cancellation policy—or gotten a refund request that threw you off—this episode is for you.We’re diving into the pros and cons of each Airbnb cancellation policy option (from Flexible to Super Strict), what they actually do to your listing’s visibility and booking velocity, and how to decide which one is best for your business. We're also sharing real-life guest messages, how we responded, and when we’ve chosen to bend the rules—or stand firm.Whether you’re a solo host or running a Co-hosting or property management team, you’ll leave this episode with new ideas for making cancellation decisions more confidently, protecting your revenue, and empowering your team.In this episode, we cover:What each Airbnb cancellation policy really meansHow cancellation policies may (or may not) impact the Airbnb algorithmWhat to consider before switching to Strict or FlexibleReal guest messages and how we handled themHow to set up a cancellation decision tree for your teamCreative alternatives to full refunds that can protect your revenueResources:Subscribe to our YouTube channel | The Airbnb Instant Book Mistake YOU Might Be Making That is Costing You $$$!!!!The doors to our private group coaching membership are open—but not for long! Learn more here: thanksforvisiting.com/business It’s time to invest in yourself and your hosting business.Mentioned in this episode:Hostfully | Go to https://www.hostfully.com/tfv and use TFV500 to get $500 off your subscription.Minoan | Visit MinoanExperience.com and tell them TFV sent you!
In this Hosting Hotline episode, Sarah and Annette answer listener Dayne’s two-part question about couch cushion covers and temperature control settings in short-term rentals. First, they discuss the pros and cons of using removable couch covers vs. investing in performance fabric for sofas. Then, they dive into the hot topic (pun intended) of thermostat control—should guests be allowed to set their own temperatures, or is it worth installing smart limitations to avoid outrageous utility bills? Sarah and Annette share real-life examples, hosting philosophies, and best practices to help you make decisions that balance guest comfort with operational efficiency.Resources Mentioned:Eco Mode / Smart Thermostats: Consider models like Nest or Ecobee for features like motion detection, scheduling, and remote access.Performance Fabric Sofas: Brands like Inside Weather, Burrow, and Article offer durable, easy-clean couches perfect for STRs.Hosting Hotline: Have a question for Sarah and Annette? Leave them a voicemail at hostinghotline.com to be featured in a future episode.
This week, we’re diving into one of the most common questions we hear from hosts: Should you say yes to that influencer asking for a free stay?Whether you're actively seeking partnerships or you're flooded with DMs from creators offering “exposure,” this episode is packed with practical advice on how to approach influencer marketing with confidence—and boundaries.We walk you through:Setting clear goals for influencer partnerships (and how to track ROI)Red flags to look for when influencers reach outHow to vet influencers beyond their follower countWhat deliverables to request—and when to ask for themWhy contracts matter and what they should includeHow to protect yourself if someone cancels last minuteOur thoughts on content creators, UGC, and SEO-based partnershipsPlus, we highlight a host who’s doing it right and using creative influencer partnerships to boost bookings and brand visibility.Resources Mentioned:Download Our Free Influencer Partnership ChecklistWatch This Video: The Setting That Can Increase Bookings by 300%Mentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Minoan | Visit MinoanExperience.com and tell them TFV sent you!Quiz | Take our quiz to reveal your hosting personality style!
Airbnb’s AirCover might sound reassuring—but is it enough to truly protect your short-term rental? In this Hosting Hotline episode, we break down a YouTube comment that sparked an important conversation about insurance: what Airbnb does (and doesn’t) cover, why it’s not technically a policy, and the major risks hosts take when relying solely on platforms like Airbnb for protection.We’ll walk through:The common (and dangerous) misconception about Airbnb’s million-dollar liability promiseWhy basic homeowner’s insurance may drop you if they find out you’re hosting guestsWhat coverage you actually need to operate a short-term rental safelyWhy diversifying your booking platforms is just as critical as having proper insuranceThe importance of reviewing your policy annually with a brokerIf you’re not sure whether you’re truly protected, this episode is a must-listen. We want every host to operate with peace of mind—and avoid learning these lessons the hard way.Resources Mentioned:Proper Insurance – A leading provider of short-term rental insurance designed to replace a homeowner’s or landlord policy with comprehensive coverage for vacation rentals.Steadily – Fast, affordable landlord insurance that also offers policies tailored specifically for short-term and vacation rental hosts. Get a quote in minutes.Mentioned in this episode:Quiz | Take our quiz to reveal your hosting personality style!Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!
This week on Thanks for Visiting, we’re joined by Darren Nix, founder and CEO of Steadily, one of the fastest-growing landlord insurance companies in the U.S.Darren’s story starts with a personal loss—his investment property burned down—and what followed was an eye-opening crash course in everything not to do when dealing with insurance. That experience inspired him to launch a company designed for landlords, by landlords.In this episode, Darren shares the biggest mistakes he sees hosts make when it comes to insurance, the real risks that lead to major claims, and how to make sure you're actually protected—not just hoping you are.In this episode, we cover:What Aircover does (and doesn’t) coverThe most common (and costly) insurance claims for STRsWhy “actual cash value” could be a trapHow to know if your property is underinsuredWhen to consider an umbrella policyWhat questions to ask your insurance agentWhy waivers might not protect you in courtThe difference between risk and fear when choosing coverageWhether you’re just getting started or scaling your portfolio, this episode will help you make smarter, more confident insurance decisions.Resources: Steadily – Landlord insurance built for real estate investors. STRShare.com – Submit your property for a chance to be featured. Mentioned in this episode:Quiz | Take our quiz to reveal your hosting personality style!Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.
This week on the Hosting Hotline, Lori from Fort Wayne, Indiana calls in with a big-picture question: how do you prepare your short-term rental (STR) for sale—and is it possible to sell it as a functioning business, not just a piece of real estate?In this episode, Sarah and Annette walk through everything you need to know before listing your STR, including how appraisers and lenders view short-term rentals, why finding the right realtor is essential, and how to identify—and package—your property’s intangible value. They also share strategies for maximizing your sale price by building out a direct booking system, collecting guest emails, and keeping historical data.Whether you're thinking about an exit strategy or just want to better understand your business’s future value, this episode is packed with insight.In this episode, we cover:Why STRs are typically valued as residential properties, not businessesHow to find a short-term rental-friendly realtorWhat makes your listing more appealing to investor buyersThe value of email lists, websites, and direct bookings in a saleCreative ways to structure a win-win sale (including co-hosting transitions)Why historical performance data adds credibilityTips for networking your way to a buyer Resources Mentioned:StayFi – StayFi helps you collect guest emails for future marketing and direct bookings. Google Vacation Rentals – A powerful way to generate direct bookings outside Airbnb. Hosting Business Mastery – Learn how to run your STR like a business with Thanks for Visiting’s exclusive program.
This week on Thanks for Visiting, Sarah is flying solo to dig deep into one of the most powerful (yet overlooked) elements of your Airbnb listing: the title.With only 50 characters to work with, your title has to do more than just describe your space—it needs to stop the scroll, spark curiosity, and drive clicks. In this episode, Sarah breaks down which words to ditch, how to use guest reviews for inspiration, and ways to craft headlines that convert.In this episode, you'll learn:– Why Airbnb listing titles matter more than you think– Common words that waste space (and what to use instead)– How to test and optimize your title for your ideal guest– Real examples of titles that stand out in crowded markets– Creative ways to rotate and update your title year-roundWhether you’re a seasoned host or just getting started, this episode is your crash course in title strategy that can lead to more bookings without spending another dime.Resources mentioned: – STRShare Sunday Submission – Submit your property to be featured– Hosting Business Mastery Method – Join our signature program for serious hostsMentioned in this episode:Minoan | Visit MinoanExperience.com and tell them TFV sent you!
This week on the Hosting Hotline, we’re tackling one of the most common legal questions new hosts face: Do you really need an LLC to start hosting?Listener Jennifer is about to launch her first short-term rental and wants to make sure she’s protecting her personal assets and doing things the right way. We walk through how to approach this decision with confidence, who you should be talking to, and why the answer isn’t one-size-fits-all.In this episode, we cover:– Why it’s worth consulting your attorney, CPA, and insurance broker early on– What an LLC can (and can’t) do for your business– How your long-term goals impact your setup– The mindset shift that comes with treating hosting like a real business– Why it’s never too late to make your business structure legitIf you’ve been wondering whether to form an LLC, this episode is a must-listen.Resources Mentioned:– Proper Insurance: https://www.proper.insure/
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Comments (1)

Hà Lan Anh

I love this episode ❤️❤️ cant wait to learn more about pricing stuff

Mar 6th
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