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Description
Based out of Phoenix Arizona,
A Podcast about the Residential Service Plumbing Industry.
New episodes Weekly!
Contact me: Brandon@ThatPlumbingPodcast.com
28 Episodes
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Send us a text What are PFAS? Why does soft water "feel" soft? Do electronic water treatment options work? What's the deal with citrus-based systems? In this episode, we answer all these questions and more as we dive deep into the fascinating world of water filtration with our special guest, Steve Hamilton. Steve is the National Sales Manager for Frankin Water Treatment. He has multiple degrees, including a B.A. in pre-med, an MBA, and several trade degrees. He is also a publish...
Send us a text * If you are struggling with alcohol or substance abuse please reach out to me directly. THERE IS HOPE! In this episode, we're switching it up by having Josh interview me on how I got into plumbing, what my apprenticeship was like, and why I decided to pursue leadership and create this podcast. Join Our Discord: https://discord.gg/tM8D4XjE Become a guest: Brandon: Brandon@ThatPlumbingPodcast.com (@BrandonThePlumber) Josh Burleson: sleepyplumbr@gmail.com&n...
Send us a text In this episode, I had Josh B. and Grant G. back on to talk about the new apprenticeship program he is developing at his company. We talk about the challenges and GREEN FLAGS during the first 30-day evaluation period. If you are curious about what our apprenticeship will consist of, this episode is a great primer! Join the DISCORD: https://discord.gg/xN3MTwZG Become a guest/questions/coaching: Brandon@ThatPlumbingPodcast.com Grant G. GrantGThePlumber...
Send us a text Mindset is a huge component of success in any endeavor in life, not just service plumbing. Client interaction is the cornerstone of service and without the right mindset, you will receive mediocre results at best. In episode 25 Josh B. and I discuss the idea of mindset and how to improve it with small and simple adjustments that compound over time. DISCORD: https://discord.gg/aEyRYzFha2 Connect with us or become a guest: Discord: https://disco...
Send us a text In this episode, I go over some of the most common questions I have been asked about a plumbing apprenticeship. I review the pros and cons of union, the differences between service, new construction, and commercial, and tips for finding that first apprenticeship and how to stand out. Become a GuestCoachingQuestionsComplaints Brandon@ThatPlumbingPodcast.com
Send us a text In this episode, Josh and I speak with Ty, a 2nd generation plumber who comes from Roto-Rooter where he was the service manager for some time. He shares his experience working for one of these larger private equity/corporate companies and how dropping out of college ( but later returning to receive his associate's) led to a very lucrative career in plumbing where he strives to be a leader in his field by embracing the "Education Over Persuasion" philosophy and ditch...
Send us a text In this episode, I had Josh and Mack back on to talk about various topics ranging from the private equity situation in the trades, Practical ways to maintain a positive mindset, commission vs hourly, and pet peeves that we have as plumbers. Connect with us: Become a Guest! Brandon: Brandon@ThatPlumbingPodcast.com | @BrandonThePlumber Josh Burleson: @SleepyPlumbr Mack: Plumb_AZ Check them out on all social media platforms. Do you work for a comp...
1Send us a text In this episode, I had a chat with Josh Burleson ( @Sleepyplumbr ) about how he dropped out of college and got into plumbing. We also discuss service, the advantages of maintenance calls, and social media. Josh is on all platforms and has great educational content for plumbers of all experience! Check me out on YouTube where I have the video version. Leave a comment and reach out to me at: Brandon@ThatPlumbingPodcast.com to be a guest, ask questions, c...
Send us a text In this episode, I talk to Mack about being a better technician, social media usage, and our worst jobs. Check us out on YouTube @BrandonThePlumber Email: Brandon@ThatPlumbingPodcast.com Mack:Plumb_AZ Video podcast is not available on YouTube. Check us out there and leave a comment. Let’s start building a community!
Send us a text In this episode, Mack and I talk about the 4 main reasons one should consider switching to plumbing as a career. Contact: Brandon@ThatPlumbingPodcast.com Plumb_AZ
Send us a text In this episode, I had the pleasure of talking to Mack (a.k.a. plum_AZ) About his journey from deciding to leave college and become a plumber to posting videos online. We also discussed overcoming the broke, fix, mentality and advice to anyone looking to join the industry. Reach out to Mack on TikTok, Instagram, YouTube: Plumb_AZ Email me if you want to be a guest, have questions, or would like free coaching: Brandon@ThatPlumbingPodcast.com
Send us a text In this episode Grant and I discuss what makes a good service manager. I recently took a leadership position at my company and we break down the dos and dont's in the trades. Reach out for FREE coaching: Brandon@ThatPlumbingPodcast.com
Send us a text In this episode, I discuss some red flags in an apprenticeship program with Grant. Finding the correct company with the right philosophy and culture is key. Contact me for FREE coaching! Brandon@ThatPlumbingPodcast.com
Send us a text In this episode, I talk to Michael S, with Tankless Evolution here in Phoenix. We discuss his unique approach to educating the customer with his patented tankless trailer that allows the customer to go uninterrupted during a remediation process or if their current tanked water heater has failed. We also go in-depth on the Navien 240A-2 and the benefits of tankless in general. Reach out to Michael: TanklessEvolution@gmail.com
Send us a text In this episode, I talk about how it all comes together by value stacking and creating options. I go over different techniques to develop options and how to add value instead of discounting your price.
Send us a text In this episode, I talk about diagnosing using the 3 vitals. This is one of the most important skills we provide as a professional tradesmen. Accurately finding the root cause of an issue and providing options for all budgets is what sets us apart from the completion.
Send us a text In this episode, I start to break down the anatomy of a service call. Starting with the on-site arrival, I discuss key points to start to building trust and a relationship before we even arrive.
Send us a text In this episode, I talk about what I believe it takes to motivate a team, build culture, and get them to adopt this philosophy. As a technician myself, this is what I would love to see in the industry. Leadership is key and finding the right person for the job is the number one objective.
Send us a text In this episode, I sat down with my good friend Cesar L. We talk about the different types of objections and how to overcome them.
Send us a text This episode I talk about the concept of letting the customer make their own decisions. We need to stop prejudging and making financial decisions for the customer and let them do that themselves. This is achieved by understanding the buyers journey and how we can effectively help them make the correct decision. Be the dealer…
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