The 90th Percentile: An Unconventional Leadership Podcast

Using over 1.5 million assessments from leaders worldwide, renowned psychometrician Dr. Joseph Folkman and leadership legend Dr. Jack Zenger are here to settle the leadership debates and let the data speak for itself. Each week they analyze different leadership traits, trends, and what it really takes to get to the 90th percentile. These short episodes feature compelling stories, research, and actions that leaders can take to improve. Learn more at https://zengerfolkman.com/podcasts/.

Episode 135: Flipping Feedback Upside Down

Details Feedback is a powerful tool that can make or break an individual’s growth and development. It can be a valuable gift that leads to success and well-being, but it can also be a dreaded message that is associated with negativity and criticism. The impact of feedback ultimately depends on how it is given, received, … Continued The post Episode 135: Flipping Feedback Upside Down first appeared on ZENGER FOLKMAN.

04-24
16:39

Episode 108: How Leaders Focus Externally to Improve the Customer Experience

Details Have you ever been on the phone for an hour with customer service, and once you finally get to talk to a human to resolve your issue, they only say: “I’m sorry, I can’t help you.” And it’s true; they can’t. They don’t have the power or authority to resolve the problem. It’s frustrating … Continued The post Episode 108: How Leaders Focus Externally to Improve the Customer Experience first appeared on ZENGER FOLKMAN.

04-21
17:30

Episode 79: Team Trust—Establishment and Maintenance

Details Register for the Trifecta of Trust development session. If I trust you, are you more likely to trust another person? And, if I distrust another person are they more likely to distrust me? Trust is unfortunately a contagious emotion that can spread for good or bad. In this episode, we are discussing the effects … Continued The post Episode 79: Team Trust—Establishment and Maintenance first appeared on ZENGER FOLKMAN.

04-12
15:35

Episode 134: Humble Leadership and the 7 Signs of Arrogance

Details Why is humility important for leaders? This pivotal question underpins Zenger Folkman’s two decades of research into how leadership traits, specifically humility and arrogance, affect leadership effectiveness Humble leaders tend to empower their employees by recognizing their strengths and contributions. This leads to increased employee engagement and motivation. People want confidence yet humble leaders. So … Continued The post Episode 134: Humble Leadership and the 7 Signs of Arrogance first appeared on ZENGER FOLKMAN.

03-27
20:05

Episode 85: Why We’re Growing Organizations All Wrong

Details Are we growing leadership in organizations the wrong way? Developing high-potentials isn’t a bad strategy for success—unless you do it at the expense of your other employees. It’s time to focus on leaders at all levels. Organizations die just like trees: They can fail from forces at the top, in the middle, or at … Continued The post Episode 85: Why We’re Growing Organizations All Wrong first appeared on ZENGER FOLKMAN.

03-20
14:59

Episode 133: Connecting Through Coaching—Authenticity, AI, and Transformation

Details In this enlightening podcast episode, expert coaching master Kathleen Stinette shares her invaluable insights on the evolution of leadership coaching in the wake of the pandemic. With over 25 years of experience, Kathleen discusses the subtle yet significant shifts in coaching methodologies prompted by remote and hybrid work environments, emphasizing the growing importance of … Continued The post Episode 133: Connecting Through Coaching—Authenticity, AI, and Transformation first appeared on ZENGER FOLKMAN.

03-13
18:52

Episode 52: How the Best Build Better Relationships

Details Humans are hard-wired to connect. They are social creatures that crave friendship and positive interactions with others. As much as we yearn for these interactions, however, many of us struggle to be good at building relationships. But why? In this episode, we’re discussing the key elements to developing positive relationships both within and outside … Continued The post Episode 52: How the Best Build Better Relationships first appeared on ZENGER FOLKMAN.

03-07
14:14

Epsiode 132: Hybrid Work— Understanding The Leadership Advantages in Both Zones

Details After some initial uncertainty, most companies have now found their footing with respect to adopting office-based, remote, or hybrid working models. Despite a common belief that we’ve mastered the flexibility of working from anywhere, the reality is we’re still on a learning curve—and that’s perfectly acceptable. In today’s discussion, we aim to highlight the … Continued The post Epsiode 132: Hybrid Work— Understanding The Leadership Advantages in Both Zones first appeared on ZENGER FOLKMAN.

02-29
19:26

Episode 131: Executive Presence Has New Rules

Details Executive Presence. This term, often heard in boardrooms and leadership seminars, is not just about gravitas, articulate communication, and maintaining the ‘right’ appearance. It’s about having the capacity to foster confidence and inspire those around you. Your executive presence determines whether you’ll gain access to opportunities. Joining us today is Sylvia Ann Hewlett, an … Continued The post Episode 131: Executive Presence Has New Rules first appeared on ZENGER FOLKMAN.

02-15
23:04

Episode 104: The Lost Art of Asking Good Questions

Details Regardless of who you are in an organization — a great question can help you learn more about your task, unlock hidden opportunities, deliver better results, and mitigate unforeseen risks. In general, most of us don’t ask enough questions because we fail to recognize the enormous benefits in terms of interpersonal bonding and how … Continued The post Episode 104: The Lost Art of Asking Good Questions first appeared on ZENGER FOLKMAN.

01-30
14:43

Episode 99: Ordinary Habits of Highly Effective Coaches

Details Habits are things you automatically do every day. It’s your morning routine, how you make your favorite drink, or the fact that you always leave every cabinet door open when you leave a room. It is the actions you perform without thinking because they are ingrained into who you are. Researchers at Duke University … Continued The post Episode 99: Ordinary Habits of Highly Effective Coaches first appeared on ZENGER FOLKMAN.

01-24
16:09

Episode 130: Thriving in Transition—The Keys to Adaptive Leadership

Details  In this episode, hosts BreAnne Okoren and Joe Folkman dive deep into the essential skill of adaptability, exploring its significance in the face of unprecedented technological advancements, globalization, and societal challenges. Drawing from research and real-life examples, they discuss the transformative impact of adaptability on leadership effectiveness, team engagement, and organizational success. Join the … Continued The post Episode 130: Thriving in Transition—The Keys to Adaptive Leadership first appeared on ZENGER FOLKMAN.

01-17
16:29

Episode 129: Why Leadership Should Be Treated Like a Profession

Details Just like lawyers, physicians, and CPAs constantly update their skills, effective leadership is vital across all industries. Join us as we discuss the impact of proficient leadership and address the need for a paradigm shift in how we approach leadership development. It’s time to treat leadership as a true profession, emphasizing continuous education and … Continued The post Episode 129: Why Leadership Should Be Treated Like a Profession first appeared on ZENGER FOLKMAN.

01-10
23:18

2023 Holiday Message from Jack and Joe

Details In the spirit of reflection that accompanies this festive season and honoring whatever holiday you celebrate, this year’s  message revolves around the sage words of Dr. Seuss from his classic, “The Grinch Who Stole Christmas”. In our ever-evolving world, where individual pursuits often overshadow the essence of community, we reflect on our roles as … Continued The post 2023 Holiday Message from Jack and Joe first appeared on ZENGER FOLKMAN.

12-20
02:26

Episode 128: The Pinnacle Pillar of Trust—Building Relationships

Details In the awkward dance of professional interactions, the key to a flourishing work relationship lies not in quick fixes, but in the art of weaving sincerity and respect into the very fabric of our connections. Beyond the confines of office walls, there’s a rich tapestry of experiences and passions that define each of us. … Continued The post Episode 128: The Pinnacle Pillar of Trust—Building Relationships first appeared on ZENGER FOLKMAN.

12-13
21:09

Episode 127: The Constant Pillar of Trust— Consistency

Details Consistency is a cornerstone of effective leadership, playing a pivotal role in building, maintaining, and restoring trust within an organization or community. Consistency means aligning one’s words, actions, and decisions over time, creating a predictable and reliable pattern of behavior. This reliability is crucial for several reasons. First and foremost, consistency provides a sense … Continued The post Episode 127: The Constant Pillar of Trust— Consistency first appeared on ZENGER FOLKMAN.

12-05
14:37

Episode 36: Why the Most Productive People Don’t Always Make the Best Managers

Details When a company needs a supervisor for a team, senior leaders often anoint the team’s most productive performer. Some of these stars succeed in their new role as manager; many others do not. And when they fail, they tend to leave the organization, costing the company double: Not only has the team lost its new … Continued The post Episode 36: Why the Most Productive People Don’t Always Make the Best Managers first appeared on ZENGER FOLKMAN.

11-29
15:51

Episode 126: The Hidden Pillar of Trust—Expertise

Details There is a leadership behavior that ignites a lot of conversation. It is trust. Many people have observational theories and experiences that influence their views on how trust is earned and maintained. At Zenger Folkman, we wanted to strip away all of the emotions and biases and purely analyze what the data says about … Continued The post Episode 126: The Hidden Pillar of Trust—Expertise first appeared on ZENGER FOLKMAN.

11-21
18:54

Episode 87: 7 Leadership Behaviors That Improve Involvement

Details That feeling of not being an insider, but more of an observer, has a profound impact on your engagement, effort, and commitment. Perhaps you’re relishing the freedoms given through your work-from-home schedule or limited office time, but you recognize there may be a disconnect happening. On the other hand, you could be sitting in … Continued The post Episode 87: 7 Leadership Behaviors That Improve Involvement first appeared on ZENGER FOLKMAN.

11-15
15:24

Episode 125: People Focus vs. Task Focus—Managing Remote Workers

Details The narrative surrounding the impact of remote work on productivity has taken unexpected twists and turns. Initially, the prevailing wisdom during the early days of the pandemic was that remote work was a boon for productivity. Yet, as the pandemic’s grip waned and remote work persisted, reports began to suggest a dip in productivity … Continued The post Episode 125: People Focus vs. Task Focus—Managing Remote Workers first appeared on ZENGER FOLKMAN.

11-08
15:39

kianoush Aharchi

Wonderful episode, thanks for letting me find an appropriate approach to deal with 360 assessments.

06-27 Reply

kianoush Aharchi

Wonderful episode, thanks for letting me find an appropriate approach to deal with 360 assessments.

06-27 Reply

Vafa Kamalian

Hey there... this is a wonderful podcast, not only very informative and helpful, but also quite squeezed to avoid any chit chat and side talks.... it's very helpful and many thanks for sharing... Vafa

10-01 Reply

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