Your best clients won’t come from Google. Josh Baron and marketing strategist Danny Decker are here to prove it. In this episode, they unpack why small law firms should focus less on ad spend and more on relationships, referrals, and repeat clients. You’ll learn how to stay top of mind with your network through smart email and social media strategies that actually feel human. If you’ve ever wondered how to grow your firm without selling your soul to Google, this one’s for you.
Josh Baron and Mark Butler explore the ethical dilemmas lawyers face when business pressures collide with professional duty. Josh argues that financial stability is essential for lawyers to consistently make client-centered decisions, emphasizing how flat fees, trust accounts, and referral networks shape both risk and reputation. Listeners will gain practical insights into aligning law firm economics with integrity and why solving “business” problems is often the key to better legal service.
This episode is a LIVE recording from a BYU Law School class, where defense attorney Josh Baron talks about what it means to represent people who’ve been accused of wrongdoing, and why he sees Jesus as the ultimate criminal defense lawyer. The conversation dives into how faith, scripture, and the justice system overlap, with students asking real questions about advocacy, the justice system, and the business of law.
Join Brian Glass and Josh Baron as they delve into the art of relationship management and its transformative impact on referral-based law practices. They explore strategies like targeted outreach to referral partners and the 'Dream 100' approach to network building, emphasizing authenticity and trust in professional partnerships.
In this episode, Josh Baron speaks with Natey Ndlovu, a lawyer in the midst of transitioning from firm life to starting her own criminal defense practice. As Natey navigates her final days at her current firm, she shares the overwhelming challenges of managing deadlines, client notifications, and the emotional aspects of making a major career change. Josh offers practical time management insights for knowledge workers and shares his own journey of creating better boundaries around client consultations.Key TakeawaysTime Management for Knowledge WorkersTime management isn't a problem to "solve" but part of the human conditionKnowledge work can't be measured by the same metrics as factory workLooking at monthly results rather than hourly productivity often provides a better measure of successSometimes activities that don't look productive (like staring out the window) can lead to breakthrough insightsThe Emotional Side of TransitionsLeaving a firm often feels like "breaking up" with someone when you know it's not working outThe relief of finally making the decision can be significantManaging transitions involves both practical and emotional challengesBetter Ways to Measure Your DayInstead of counting tasks completed, ask: "Was I engaged? Was I kind?"To-do lists will never be completely finished - making peace with this is essentialSometimes necessary work isn't exciting but still needs to be doneThe Consultation Block StrategySetting specific times for consultations instead of being always availableHaving staff screen potential clients to ensure fitResults in higher sign-up rates and better preparationAllows you to show up as your best self for client interactionsOvercoming Fear of Setting BoundariesInitial fears about losing business are often unfoundedSetting boundaries can actually improve both client experience and your quality of lifeThe "catastrophizing" mindset often prevents positive practice improvementsMentioned Resources"Four Thousand Weeks" by Oliver Burkeman"Meditations for Mortals" by Oliver Burkeman"Slow Productivity" by Cal NewportAbout Natey NdlovuNatey is transitioning from an established law firm to launching her own criminal defense practice. Her experience includes working as a public defender.Natey's firm: Cornick Ndlovu, PLChttps://www.virginia-criminal.com/Connect With UsThe Business of Law Podcast: https://businessoflaw.transistor.fm/Josh Baron: https://www.linkedin.com/in/joshuabaron/Have a topic suggestion or want to be a guest? Email baron.josh@gmail.com
This conversation with California-based R.J. Dreiling was so much fun! We discuss potential client consultations, energy and time management, and criminal defense as an art, not a science.-"Sock Hop" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0 Licensehttp://creativecommons.org/licenses/by/4.0/-We were recently selected to some best of lists!https://podcast.feedspot.com/criminal_law_podcasts/https://podcast.feedspot.com/criminal_defense_podcasts/
Check out some clips from a recent conversation I had with Isaac Ortega, the founder of Ortega Law Group, and some thoughts I had after our conversation. We discussed his beautiful referral relationship process, as well as how to prioritize your well-being.Music Credit:"Sock Hop" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0 Licensehttp://creativecommons.org/licenses/by/4.0/
In this episode, Joshua takes you on a journey through the landscape of legal niches, aiming to help criminal lawyers discover the perfect size for their defense practice.Ever wondered if you're being specific enough in your niche? Joshua shares anecdotes from his own legal adventures and conversations with industry experts, including the invaluable advice from his friend Marco Brown, a standout divorce and custody lawyer.Josh challenges conventional wisdom on niches, exploring the delicate balance between specificity and broadness. Forget the jargon; this episode is all about making it easy for your referral partners to send clients your way. Josh breaks down the elements of a successful referrak habit loop, emphasizing the importance of being obvious, attractive, easy, and satisfying.From the practical side of tailoring your pitch to different audiences to the crucial considerations of market support and client motivation, Joshua provides a roadmap for lawyers looking to carve out their niche successfully.Join Josh Baron in "Navigating Niches" as he breaks down the myths, shares real talk, and sets you on the path to niche mastery. It's time to find that sweet spot for your criminal defense practice. Tune in and level up your criminal defense game!
In this episode, Josh reviews the complicated nature of paying referral fees and the ways they can transform a sincere relationship into a transaction. Instead, focus your efforts on delivering an excellent experience to the referred client and honoring the trust of the referral partner.
In this episode, Josh discusses the difficulty of measuring a lawyer's "quality" and the value of focusing more on the immediate concerns of the client and less on the outcome of the case. In many instances, the outcome will have little bearing on the client's overall feeling toward you as a law practitioner. On the contrary, if you address and reduce the underlying anxieties a client may feel toward the case, you have a better chance of earning their trust and higher ratings.
In this brief episode, Josh shares a powerful rule that can make or break a referral relationship: one strike, and you're out. This refers to the importance of responding quickly to and taking good care of referred clients because one bad move can cost you future business with a referral partner.
In this episode, Joshua discusses the importance of delivering a top-notch customer experience by seeking for opportunities to go the extra mile. For more information on this topic, check out Chip and Dan Heath's "The Power of Moments: Why Certain Experiences Have Extraordinary Impact".
In this episode, Josh talks about what it takes to master the art of building referral relationships. Often, this can mean knowing when to ask for help, when to hire someone else who knows, and when to make a referral yourself. The key is to know where you shine and acknowledge where you can grow.
In this episode, Joshua references "The 4 Disciplines of Execution" by Chris McChesney, Jim Huling, and Sean Covey, specifically the importance of distinguishing between lead and lag indicators and focusing on what you can control when it comes to building referral relationships that last.
"Price is a multiplier and it might be the most powerful multiplier. When you quote a price, you're telling the client how important the case is to you and how important it should be to them. When you raise your prices, it transforms the kind of service you can provide. Raising your prices has a ripple effect on your whole business. It's a single choice that makes a hundred other choices for you" (pg. 28-29 pf Criminal Defense Referrals)Get the book on Amazon
In this episode, Josh discusses finding the right networking style for you and shares a simple formula that can help you decide how many referral sources you actually need. But how many referral sources do you actually need? Here's the formula: Number of Referral Sources x Cases Per Source x Average Case Value - Expenses = Income Get the book on Amazon
In this episode, Joshua shares a story about his grandfather's knack for networking and the importance of playing to your strengths when it comes to building referral relationships and growing your practice.
In this brief episode, Joshua discusses the importance of diversifying your referral sources and cautions against solely depending on any one referral party. If any one source makes up 20% or more of your revenue, they're not your partner. They're your boss. Now, that may be a reliable source and a sustainable path for some, but not all. If you're worried current clients or partners may look elsewhere for legal counsel in the future, now might be the time to explore other referral sources.
In this episode, Joshua discusses the third category of referrals, which may be the farthest from actual money, but which can be integral to building long-lasting referral relationships. Let's be honest, it can be very awkward to ask for referrals. But, what if we instead asked our lawyer friends if we could have lunch with other attorneys they know? Don't put yourself above doing favors and waiving the fee for a fellow practitioner. Chances are, you know lawyers who know lawyers who have clients that you can help. Playing to your strengths can help expand your network, grow your practice, and cement your reputation as the trusted criminal defense lawyer.
In this episode, Joshua discusses the power of building referral relationships with other attorneys. Your friend, the divorce lawyer, may know of a former client who is now in need of criminal defense expertise. Or, a fellow criminal lawyer may know of a co-defendant that needs representation. These are great opportunities to do them a service and meet the need of their dear clients. Take good care of those clients, and other attorneys will knock at your door the next time they have a case out of their wheelhouse.