The Check-in

Buckle up for the ultimate hospitality rollercoaster! The Check-In presents Assis Jabang's electrifying interview with the current GM Prakash Sivarajan, unveiling the epic tale of Britania International Hotel's quest for redemption. Will this be the most dramatic turnaround in hotel history?

In this episode, we discuss Accor Hotels' entry into the battle for the High seas with the world's largest sailing ship Orient Express Silenseas. They are bringing the fight to Four Seasons and the Ritz Carlton's Yacht Collection. We also look at the rise of Midscale brands with Marriott's Studio Rez.

What questions do travellers ask themselves when booking a hotel? we go through a surprising list of the most popular requirements for travellers when booking hotels, and we give you the most important things we look for in a hotel. Grahame is now finally starting to embrace the possibilities and opportunities the metaverse can bring to the industry. We also discuss the inevitable evolution of paying hospitality employees with on-demand / same day pay, and finally ask are we in hospitality really in control of the guest’s experience?

The hospitality industry is coming back with a vengeance as Accor reports that their half-year sales have doubled with a 97% increase as the world opens back up post-pandemic. Marriott becomes the first hospitality brand to launch an Omni-channel media network, to hit you with more marketing from Omni-directions.  A mad genius from New Zealand has thought of a new accreditation that highlights the employee's experience. We discuss the five types of people you're likely to find at the hotel breakfast buffet.

Airbnb's new 2022 summer release is fresh, sleek, inventive, forward thinking and so fully loaded it would make Herbie jealous. We continue our deep dive into a new Airbnb for a new world of travel, its new search, categories, Air cover and the game change split stay. Hawaiianislands.com has revealed the winner of its Hotels with the most beautiful views around the world from TripAdvisor, (hint: its in Mexico). We also find out what the artist formally known as Prince had in common with Airbnb.

Did you know that Airbnb has banned parties and events at all it properties? Gatherings of 16 people are also banned in an effort to stop disturbance and nuisance in Airbnb properties. How is Airbnb going to police and enforce this policy? has it been working? We dissect and deep dive in to the all-new and reinvented Airbnb 2022 Summer release (A new Airbnb for a new world of travel) Airbnb’s biggest change in years. Oh and also YOTEL is on a mission.

The hotel of the future could be nuclear-powered, AI-operated, equipped with medical tech, the ultimate in Luxury, always in the air, flying cruise ship. We discuss the concept video of the Sky Cruise: A Futuristic Hotel Above the clouds, and the response it received from social media. The industry is still suffering through the employee crisis on a global level, and everything but the kitchen sink is being thrown at the problem so we look for and discuss some interesting incentives being dreamt of to help the problem. You will be blown away by the ingenious solution to solve the employee crisis by a UK hotel brand.

In this episode we relive the pomp and pageantry of the Queens Platinum Jubilee over the bank holiday weekend and enjoy the predictions of all the benefits it will bring to the UK Hospitality Industry. I discovered that Millennium Hotels and Resorts has become the first Hotel company to build in the metaverse. Representing Millennium’s iconic M social brand, the property has been built in Decentraland near the Genesis Plaza. I just can’t find it. We find that the money makers have not given up on the industry and investments are still pouring into the industry and did you know Bill Gates’ Investment company has become the majority shareholder of Four Seasons Hotels? And we Launch Graham’s Sodas of the World.

In this episode, some of the official world cup hotels in Qatar are not allowing same-sex couples in their properties, and some are asking them to not show affection if they do stay. Assis has a closer look at CitizenM’s announcement of Building a hotel in the metaverse and everything that comes with that, a cafe in Hull is slashing prices amid inflation and is there a place for a technology-less hotel in the hospitality industry?

In this episode just by chance, we learn that National hospitality day was newly created on 18 September 2021 yay. We dive into the roots, importance and surprising acts of hospitality in the past. We also discuss the unfortunate impact of the pandemic on hospitality businesses and what role technology will play in the future of the hospitality industry.

H is for Help. The war in Ukraine has shown once again the worst and best of humanity. In this episode we take a closer look at the impact the War has on the industry and what The Hospitality Industry is doing to help. We look at the Chairman & Founder of The Bench Jonathan Worsley's letter to the Hospitality family and the #HospitalityHelps initiative that aims help Ukrainian refugees fleeing the war.  

The new year has come, and we take a look at the challenges and opportunities it brings. Will this Valentine's day be the first real test of the guest's confidence in the industry? and what about the singles on this day of love? We try to answer these question...

In our first ever episode we take a closer look at the most pressing issue the Hospitality industry is experiencing today. This age-old issue has been exacerbated by the pandemic and Brexit and now the Industry can no longer sweep it under the rug.