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The Home Care & Assisted Living Business Series

The Home Care & Assisted Living Business Series
Author: Allen Chaney
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© Allen Chaney
Description
There are (2) two special, and very lucrative business models that have presented themselves to average people with a passion for caring and a will to generate wealth.
The first being Home Care - The 20 Billion Dollar industry opportunity right next door.
The second opportunity is in Residential Assisted Living. The average in America today is $3,750 per month for a private room in assisted living.
We will discuss how average Americans can take advantage of this growing opportunity.
The first being Home Care - The 20 Billion Dollar industry opportunity right next door.
The second opportunity is in Residential Assisted Living. The average in America today is $3,750 per month for a private room in assisted living.
We will discuss how average Americans can take advantage of this growing opportunity.
29 Episodes
Reverse
The Ultimate Senior Care Business Bundle
The Best Selling Home Care Business in a Box 2.0 (Value $297.00)
Customizable Home Care Business Plan (Value $197.00)
Customizable Home Care Policies and Procedures ( Value $297.00)
Assisted Living Business Startup Kit ($497.00)
Customizable Assisted Living Business Plan (Value $497.00)
Customizable Assisted Living Policy and Procedures (Value $297.00)
Instructions Step By Step Instructions to Business Credit Establishment ($97.00)
Newsletter Letter Template & Monthly Content ($197.00)
www.AllenChaney.com
Home Care & Assisted Living "Done With You" Cohort
6 months of group, and individual training, support and accountability.
Each member will be placed in a small groups (4-7 members) of other new owners from different markets/cities. Each cohort will support, hold each other accountable and provide motivation, encouragement and best practices.
Each week we will meet with each cohort for a training, a progress report, accountability and deadlines. During these Zoom calls you will be able to ask questions, trade ideas with others and share your ideas, comments or concerns.
Alongside the weekly training we work with you individually to ensure long-term growth and success.
We meet you were you are to develop your personal business goals and make a actionable plan for reaching those goals.
Home Care & Assisted Living "Done With You" Cohort
(Group Training Program)
6 months of group, and individual training, support and accountability.
Each member will be placed in a small groups (4-7 members) of other new owners from different markets/cities. Each cohort will support, hold each other accountable and provide motivation, encouragement and best practices.
Each week we will meet with each cohort for a training, a progress report, accountability and deadlines. During these Zoom calls you will be able to ask questions, trade ideas with others and share your ideas, comments or concerns.
Alongside the weekly training we work with you individually to ensure long-term growth and success.
We meet you were you are to develop your personal business goals and make a actionable plan for reaching those goals.
Including: The Ultimate Senior Care Business Bundle
The Best Selling Home Care Business in a Box 2.0 (Value $297.00)
Customizable Home Care Business Plan (Value $197.00)
Customizable Home Care Policies and Procedures ( Value $297.00)
Assisted Living Business Startup Kit ($497.00)
Customizable Assisted Living Business Plan (Value $497.00)
Customizable Assisted Living Policy and Procedures (Value $297.00)
A copy of The amzon best selling "High Performance Planner" (5 colors to choose from) (Value $27.00)
MEDICAID WAIVER Home Care Provider Certification ($497.00)
Instructions Step By Step Instructions to Business Credit Establishment ($97.00)
Newsletter Letter Template & Monthly Content ($197.00)
Program Total is $997.00.
The payment plan is 2 payments of $497.00 or 3 payments of $337.00.
Make payments to cashapp: $Allenchaneydotcom
On this episode, I will be briefly discussing partnership opportunities and our new Virtual Administrative Services that is currently being beta tested. Feel free to reach out to us at achomecarecoaching@gmail.com for details or either opportunity. Thanks.
Office Manager: 5 Year of Experience, $13/hr+ plus profit sharing
Billing
Scheduling
Client Support / Satisfaction
Hiring Final Decision
Administrative Assistant: 2 years of experience, $11/hr+ minimum 20 hrs a week
Incoming/outbound calls (Service inquiries / Follow ups calls)
Incoming emails
Applicaticant Intake (Documents, Scheduling)
Manager support
File Management (Lead, Client, Applicant, Caregivers)
Community Liaison:3 years of experience, $17/hr., Mileage, Commission ($250.00 per client)
Meaningful Relationship Development
Specialty Programs
In home consultations
Paid or unpaid Intern:
Office Manager Support
Admin Support
Literature Ranks / Fliers (Place and Replenish)
Community Liaison Support
Virtual Assistant:
Email Newsletter
Paper Newsletter
Search Engine Optimization (SEO)
Content Creation
Digital Marketing
List building
Monitor and Split test online ad campaigns
Lead Caregiver:
Caregiver Mentorship
Random House Checks
Monthly Caregiver Appreciation program
Incentive Programs
Sign Installer:
Create Routes
Place Bandit Signs
On this Episode we are discussing the importance of creating a strong advisory board for your business and personal development. Mentor. Accountant. Banker. Accountability Partner. Business Attorney. Allenchaney.com
Similar to the 10x rule or growth marketing
The X Factor: a variable in a given situation that could have the most significant impact on the outcome.
There has to be an unprecedented amount of action taken to create long lasting momentum and compounding effects.
You can't passively make an serious impact.
If your capital is low in the beginning focus on scaling the things you can do with little to no capital.
250 Signs A Week. (125 per county)
250 calls a day.
250 emails a day.
100 office visits a week.
500 pieces of direct mail a week.
5 Business Networking Events a month with 30 real follow ups and lunch meetings.
$50.00/day Targeted Facebook Ads 30 Cross marketing Social Media Post a Day. (Instagram, Facebook, LinkedIn, Medium, Pinterest, YouTube, Twitter) Reply to everyone who engages!
25 Clients x $800.00 (part-time client $200/wk) x 12 Months = 240k
You literally have to become an Extraordinary Human Being willing to work 14 18 hour days to create a presence in the your marketplace.
How do I do all of this with little money and no help? Build system, schedules and a team.
Each task or series of task and assistance are added as you begin to make sales and generate income.
Hire a virtual $4.00/hr 40 hours for $160.00 of work Freelancer.com and local assistant Indeed.com $10.5/hr 20 hours $210.00 , create an unpaid collage internship program, seek volunteers.
Scale The Unscalable.
In this episode I wanted to discuss my ideal daily, weekly and monthly routine for maximum productivity and personal fulfillment. Prayer
Meditation
Fitness
Diet
HP Planner
One Book A Week
Network - Friends / Relationships
Environment ( Power of Proximity)
Become Operational:
Business Essentials
Branding Folder
Caregivers ready for assignments
System For onboarding
Develop Your Referral Network
Broaden your marketplace (5 surrounding counties)
Develop 10 Real relationships a month. (Phone calls, visits, follow-ups, commitments)
Expert Positioning:
Develop a value add presentation
Develop a newsletter
Content Syndication
Develop a Specialty Program (team up with local experts / (Ipced)
Quick Start Lead Generation:
Order 500 Bandit Signs $875.00
Create one route in each (5) county. 125 signs a week.
Get simplecrew app (upload routes)
Hire Sign Installer pay $1.00 a sign plus $25.00 for gas $150.00 a week.
Monthly Budget $1,400.00
I can guarantee 1 to 3 clients a month with little to no complaints from the sign police if routes are spread out correctly.
Assisted Living / Independent Living
Get informed about your local regulation
Real Estate Investor Groups / Investors are receptive. (Be open to partnerships with property owners)
Ownership is best. Your closer then you think. 3 years on your job, 600 credit score, downpayment program.
Remember this is a long term investment strategy, even if it takes a year, it's well worth it.
Multiple Streams of income in the same industry (Home Care, Assisted Living, Independent Living)
Bonus:
Productivity Planner
first ten people get a free copy of the Productivity Planner
Text Us At (443) 906-3603 with name, email and address
Low barrier of entry 3x roi over traditional rental market rates No license requirement No medical staff Full time aid w/ transportation Offer: House Keeping Meditation Reminders 3 meals with 2 snacks (Based on physician instructions) Laundry Cable TV Internet Heating and cooling Security Safety features Private and Semi private $1700.00 for semiprivate and 1,900.00 for private. 3 bedroom with one semi private is four residences with one aid. Gross Income: $7,200.00 Aid Pay at $12.5/hr is 2k/mo Check my numbers in your local marketplace by secret shopping local facilities.
This episode is a breakdown of what our new virtual learning experience will entail. AllenChaney.com
Client Number 1:
20 hours a week at $18.00 an hour
Total Weekly Gross = $360.00
Total Monthly Gross = $1440.00
Caregiver Weekly Pay rate at $11.00 an hour = $220.00
Caregiver Monthly Pay rate at $11.00 an hour = $880.00
Monthly Net Profit to Agency = $560.00
Client Number 2:
40 Hours a week at $17.00 an hour
Total Weekly Gross = $680.00
Total Monthly Gross = $2,720.00
Caregiver Weekly Pay Rate at $11.00 an hour = $440.00
Caregiver Monthly Pay Rate at $11.00 an hour = $1760.00
Monthly Net to the Agency = $960.00
Client Number 3:
Live In Client $180.00 a day:
Total Monthly Gross: $5,040.00 (Every 28 days)
Caregiver Salary: $110.00 day. $3080.00 a month.
Monthly Net Profit to the Agency: $1,960.00
Total Monthly Net Income for 3 Clients: $3,480.00
Annualized $41,760.00
I call this the magic 3 and our entire staff is geared to meet this goal monthly. Nothing less and if we exceed this goal bonuses and other incentives are given. Feel free to us this or some other variation in your organization.
The home care has the advantage of scale for sure but there is a high turnover.
ALF is limited but it's a higher demand because of bed inventory and it the turnover rate is much lower.
To be in both is the golden path 💰
Upfront Costs:
Mortgage: 285k
Lease: 3K
Single Family 1000/sqr ft minimuim, 3/2 signal room 80 sqr ft., simi-private 120 s,qr feet, Basement or Den (Caregivers Living Quarters)
Downpayment: 12k (Down Payment Assistance)
Join First Time Home Buyers Program in your county.
Bedrooms Furnishing New*: $1,900.00
Common Areas Used*: $600.00
Kitchen Used*: $200.00
Fire Extinguisher × 2 $125.00
Small Locked Refrigerator w/ Lock $100.00
Raised Toilet Seat - $35.00 per bathroom
Wall Railing $70 per 3 foot
*Used:
Offerup
Goodwill
Craigslist
Facebook Marketplace
Monthly Fixed Cost:
Mortgage/Rent $1,780.00
Electric $125.00 (Buget Billing)
Water $33.00
Cable / Internet Bundle $184.00 (Xfinity) Home Security
Groceries $450.00 (Sam's Club)
Payroll ( Caregivers 185/day $5,100.00*, AL Manager $2,500* Manage it yourself, Delegating Nurse $150.00*
Monthly Total: $10,109.00
Consecutive Income 15k/mo:
Single Room 4.0k /2
Double Occupancy 3.5/2
Aggressive Income 19k/mo:
Single Room 5.5k / 2
Double Occupancy 4k / 2
Recruitment:
Referrals
Craigslist
Indeed.com
Churches
Retention:
Appreciation
Bonuses
https://zestful.com/
Continued Education: Assisted Living Manager, Certified Medical Technician, Ipced.com
Mentorship
Don't:
Hire friends
Get personal
Break your own rules
Play with the money
Overlook Clear Signs
Do's:
Set goals with your caregivers
Catch them doing something right
Sandwich The Negative
Document everything (Good and Bad)
Birthday cards, Holiday Cards, Turkeys, Christmas Bonuses
Create a support system, Team Mindset
Phase One:
A. Business Plan
B. 80 Hour Assisted Living Managers Training
C. Site (Building or Home)
D. Zoning Permit
E. Fire & Safety Inspection Report
F. Menu Cycle
G. Worker Compensation
H. Site Sketch
I. OHCQ Application
J. Delegating Nurse
K. Application Submission
Phase Two:
A. Resident Rooms Setup
B. Common Areas Setup
C. Bathroom(s) Setup
D. Kitchen Setup
E. Fire Safety Requirement
F. Hallway Safety
Phase Three (State Surveyor Record Review):
A. Policies/Procedures/Plans
B. Resident Record / Chart Will Content Template
C. Staff Records (Template)
D. Miscellaneous Records
E. In-Service Training/Knowledge
Phase Four (Admissions):
A. Resident Agreement
B. Physical Assessment
C. Care Scoring Guide
D. Care Notes
E. Service plan
F. Emergency Data Sheet
G. Resident’s Representative Documentation
H. Physician Orders
Phase Five:
A. Staff Structure
B. On-Going Training
C. Referral Network
D. Day – to – Day Operations
E. Marketing / Branding / Advertising
F. Becoming The linchpin in your Marketplace.
In this episode we discuss the importance of Sales Skills and Money Management Skills. Sales Skills:
Asking Questions
Finding the Pain
Taking Notes
Creating a Personalized Solution
Building a Referral Tree
Practice
Book Recommendation: The Sandler Rules: 49 Timeless Selling Principles and How to Apply Them
Financial Literacy:
Prepare for Long Term Investment
Quickbooks
Focus on what works
Invest in Education
Invest in People
Book Recommendations: Small Business Finance for the Busy Entrepreneur: Blueprint for Building a Solid, Profitable Business
In this episode we discuss "Skills For Long Term Success" Management Skills:
Setting The Standards Up Front
Developing Systems that Produce
Rewarding Good Behavior
Addressing Company Violations (tardiness, phone use, client contact, insubordination ex)
Creating an Environment of Accountability
Recruitment
Retention
Termination
Documentation
Book Recommendations: One Minute Manager, The E- Myth.
Marketing Skills:
Expert Positioning - Media Outlet for all things in senior care.
Digital Marketing - Email, SMS, Social Media Ads, Google Ads, Search Engine Optimization, Google & Facebook Reviews. Video Marketing.
Off Line Marketing - Bandit Signs, Newsletter, MRD, Group Presentations.
Book Recommendations: Contagious: Why Things Catch On, Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World
Meaningful Relationship Development (MRD)
50 Calls a day minimum
50 Emails A Day
50 Letters a Day
50 LinkedIn Inmails a Day
30 Office Visits a Week
Faxes
Top Referral Sources: hospital discharge planners, home health agencies, hospices, skilled nursing facilities, assisted living facilities, state Medicaid waiver programs, department of Aging, case managers, and rehabilitation hospitals, Adult daycare centers.
Problem solving is why you are there!
Asking questions and listening and creating your offer around those problems.
Marketing Kit:
• Branded Folder
• Brochures
• Mission Statement
• Reference Letter(s) Pro. Letter Head
• Insurance & Bond, License if Applicable
• List of Services
• Facility Contract
Community Value Add Opportunities:
Expert Events - Estate Planners, Physical Therapist, dementia, Alzheimer's, heart disease, diabetes, Dietary etc.
Workshops: Technology, Social Media (Skype,Facebook),
Bingo,
Knitting
Sales: Rummage, Bake, Kits, consignment
Spa Day: Hair, Nails, Massage etc.
Picnic: food, bingo, senior networking
Senior Prom Nights: music, dance, food, wine etc.
Pet therapy
Comedy Shows
Farmers Market
Casino Night
Family Caregiver Support Group via Meetup.com
Classic Movie Series
Check out our lasted installment of our journey into the senior care industry. I will be discussing how I started and how we aquired our first two clients and our first caregiver.
Welcome to The Home Care & Assisted Living Business Series. Presented by Allenchaney.com
Great content, enjoying your hustle. I am doing a homecare startup like honor and am disrupting senior care. Hit me up at +949 350 8736
Nice episodes! Keep up the good work.