The Key Point Podcast

Listen to our industry experts help you cut through the noise of data, offering unbiased insights in imaging, printing, and communications.

NT-ware Talks Transitioning to the Windows Modern Print Platform

With the end of traditional print drivers on the horizon, organizations face both opportunities and challenges in adopting the Windows Modern Print Platform. Keypoint Intelligence Analysts Keith Haas and Ilya Reutsky speak with Chris Tickler, Chief Technologist at NT-ware, about misconceptions around the platform, migration challenges, security, enterprise readiness, and how solutions like uniFLOW are already supporting this industry-wide shift.

10-01
24:14

AI Everywhere - Falling for Code and the Psychology of Digital Companionship

Join Alexia Morgan and Lindsey Naples, Keypoint Intelligence's AI Everywhere podcast team, along with colleagues Kris Alvarez and Keith Haas, for an exploration of the allure and the risks of emotionally relying on artificial intelligence (AI). The group discusses the path of digital companionship to the evolving psychology of human-technology relationships to get to the heart of the future of connection—something we all need to understand with AI today.

05-14
30:53

Opportunities in Robotics Within the Print Industry

Keypoint Intelligence's Riley McNulty and Pete Emory sit down with Carl Schell to explore where challenges lie in print today, from the office to production, and how robotics can turn those into a new revenue stream. But you need to first have the education necessary to understand not only the space but also the technology, and that's where the heads of Keypoint consulting and US lab testing, respectively, come in.

04-23
16:51

The Scoop on New Keypoint Intelligence Reman Hardware Certification Testing

In a world where sustainability is discussed ever more frequently, for good or bad, print vendors believe that remanufactured devices are critical moving forward—and we agree. Here, in short time but great detail, Keypoint Intelligence's David Sweetnam and Carl Schell discuss a new certification program around reman devices as well as device series, along with why the time is right for this level of testing.

04-09
16:57

Evolving Needs in Education - Findings in the 2024 Keypoint Intelligence Market Insights

Technology, along with the needs of students around the world, is evolving on a day-to-day basis, seemingly, and Keypoint Intelligence Analysts Mark Davis and Keith Haas sit down to discuss some research on education. Using our 2024 Market Insights report, they look at the role hybrid learning and cloud-based solutions play in and out of the classroom as well as looking at challenges and trends.

04-02
24:54

Unnamed Technology Podcast - Up Next in Customer Communications and Research and Video

In their eighth episode but their first with an actual series name, Keypoint Intelligence's Anne Valaitis and Carl Schell belatedly greet the new year with new tech talk. After starting with thoughts on the potential Xerox-Lexmark deal, they dive into conversation around customer communications and customer experience (CX), along with the research being conducted, before turning their attention to video and why it's so vital these days.

03-12
23:11

AI Everywhere - Pure Love of the Game

Join Alexia Morgan and Lindsey Naples, both members of Keypoint Intelligence's Publishing Group, as they look at the evolution of artificial intelligence (AI) in gaming. From the cunning tactics of cheating to the fall of live-action gaming and the rise of immersive role-playing games (RPGs), Alexia and Lindsey explore how AI has reshaped the world of video games—one level at a time.

02-19
19:24

CARTS Team Talk Market Forecasts and Politics and Regulations and Cornbread

Peter Mayhew and Kris Alvarez, Keypoint Intelligence's Cartridge Analysts Ruminating About Toner and Supplies (CARTS) team, discuss new forecasts for the document imaging supplies market and their perspectives on the implications of forthcoming European Industry Regulation. Along with related topics like changes to ecolabels as well as standardized test methods, they also dive into politics and their thoughts on turkey and cornbread.

12-11
32:11

AI Everywhere - From Our Dreams to the Screen and Back Again

 From Terminators to robot children, artificial intelligence (AI) has graced our screens for over 50 years, shaping the cultural imagination about the future and our relationship with the world and each other. Listen to Keypoint Intelligence's Alexia Morgan, Lee Davis, and special guest Lindsey Naples discuss some of the cultural reflections and fears behind some of the world's most popular AI films.

11-20
19:50

Richard Stiennon on Cybersecurity and His Cyber 150 List

IT-Harvest Founder and industry analyst Richard Stiennon makes his second 2024 appearance on The Key Point Podcast, this time to discuss the area he's well known for: Cybersecurity. In this conversation with Keypoint Intelligence's Carl Schell and Jamie Bsales, Richard details his latest creation—the Cyber 150, a list of the fastest-growing organizations in  today—as well as challenges, trends, and otherwise in the rapidly evolving security space.

10-23
26:21

AI Everywhere - The End of Winter and the Start of Revolution

Welcome to the first episode of AI Everywhere, Keypoint Intelligence's latest podcast series with our very own Alexia Morgan and Lee Davis! Artificial intelligence as a technology is expanding every day, its effects are being felt in our daily lives—and here, among other things, Alexia and Lee explore fears around AI today and the potential looming shadow of an AI-filled tomorrow.

10-16
15:29

Wide Format Vendor Spotlight - Canon USA Communicates a Message of Crafting Clarity

Keypoint Intelligence's Eric Zimmerman sits down with Rich Reamer and Brian Coombs of Canon USA to explore how the company leverages workflow automation, user-friendly features, and sustainability practices to help print service providers (PSPs) thrive. The conversation also offers valuable insight into simplifying processes as well as how developing print-to-pallet workflows through strategic partnerships are creating new, profitable opportunities for Canon customers.

10-09
17:05

Rebranding 101 - What We Can Learn from the ETHERFAX Rebrand

As document imaging providers expand into the grander IT services realm, they're realizing that their brand might be holding them back as well as preventing even greater future success. Sarah Stepic, Director of Creative & Marketing at ETHERFAX, sits down with Keypoint Intelligence's Lee Davis to discuss the steps that ETHERFAX took to pull off its recent rebrand, and what organizations need to consider when rebranding.

09-26
16:53

Wide Format Vendor Spotlight - Mimaki USA Efforts to Be Fast and Friendly to the Planet

Artificial intelligence (AI), workflow automation, and a strong sustainability strategy are central to Mimaki USA's future success, Senior Vice President Ken VanHorn details to Keypoint Intelligence's Eric Zimmerman. Additionally, discover how Mimaki USA is helping wide format print service providers (PSPs) produce high quality products—all while keeping up with rapidly changing market demands and doing so with a reduced carbon footprint.

09-25
23:40

Artificial Intelligence and Its Current Place in the Technology Lifecycle

While signs of a cooling-off period with artificial intelligence (AI) have been seen on Wall Street and elsewhere, that doesn't mean it's a bad thing—quite the contrary, in fact. Listen as Keypoint Intelligence's Anne Valaitis and Carl Schell look at AI adoption, development, and where we're at in the technology lifecycle, as well as what Keypoint has been doing with AI assessments, services, and webinars.

09-11
27:25

Everyday Use Cases for AI - Findings from the Keypoint Intelligence Channel Survey

Are you already leveraging artificial intelligence (AI) to help you streamline everyday tasks or, better yet, how are you working with AI? Keith Haas and Lee Davis discuss specific details of Keypoint Intelligence's State of the Channel survey, prominent AI use cases as highlighted by survey participants, and what this information suggests about the future of print with AI in the mix.

09-04
19:23

Keypoint Intelligence Details What to Expect at the 2024 PRINTING United Expo

Regardless if you're attending this year's edition of PRINTING United or not, it's imperative you stay on top of all things production print. In this special edition podcast, three members of Keypoint Intelligence's Production Group discuss trends like sustainability, the rise of digital technologies, and the role of automation in the industry, showing how these innovations are driving change across the print landscape.

08-28
14:45

Wide Format Vendor Spotlight - EFI and the Relevancy of Wide Format Print

Discover the critical role of wide format printing in today's market with our guest, Ken Hanulec, Vice President of Worldwide Marketing at EFI. Hosted by Keypoint Intelligence's Eric Zimmerman, this conversation explores how EFI provides relevant solutions that enable print service providers (PSPs) to meet the demands of print buyers—delivering what they need and when they need it, at the highest quality.

08-21
13:03

The Secret to Holding Better Hybrid Meetings

Are you constantly asking people to zoom in on the window they're sharing on calls? Does the lack of detail on your screen make it difficult to stay engaged in hybrid meetings? Keypoint Intelligence's Lee Davis speaks with Jeff Boggess, Director of Product Marketing at Avocor, about hybrid environment and how a certain aspect ratio can iron out wrinkles that workers encounter during meetings today.

08-14
13:52

Innovating Communication Through UCaaS from Intermedia

Noel O'Dwyer from Intermedia spends some time with Keypoint Intelligence's Anne Valaitis discussing the dynamic world of Unified Communications-as-a-Service, the trends, and real-world success stories that are shaping the future of remote/hybrid work. Learn how Intermedia is positioning itself at the forefront of this rapidly evolving market and, especially if you're a dealer, get expert advice on making that successful transition to UCaaS.

08-07
23:32

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