The Recruitment CEO's Insider Guide

It's 9am and you've already handled a candidate no-show, fielded a client complaint, and squeezed in a "quick minute" with your top biller. By 5pm, your to-do list remains untouched, your team has left, and you're still at your desk wondering where the day went. Sound familiar? In this episode, Katy and Jane tackle the brutal reality of firefighting management and reveal why your best work shouldn't happen after everyone goes home. If you've ever cancelled a one-to-one because a client emergency came up, or found yourself muttering "it's just quicker if I do it myself," this conversation will hit close to home. Katy and Jane share the framework that helped one of their clients reclaim 26 hours per week—time that was being swallowed by tasks that should never have reached their desk. In This Episode: Discover why the belief "if it needs to be done, I need to do it" keeps you trapped in a cycle of dependency and prevents your business from scaling beyond you Learn the parenting-to-business analogy that reveals exactly when to hold your team's hand and when to step back (and why keeping your team in metaphorical nappies at age 18 mirrors what's happening in your business) Understand how to implement the "open hours, closed hours" technique that immediately eliminated 50% of team questions without damaging relationships or performance Explore the simple exercise that exposes how many hours you're spending solving problems versus preventing them—and why teaching someone to fish beats handing them one every single day Uncover the three-month process one recruitment business owner used to fix their interview-to-placement ratio without having to prep every candidate themselves Ready to Stop Being the Bottleneck? Whether you're the top biller who's also managing the team, or you're drowning in "quick questions" that steal your strategic thinking time, Katy and Jane offer practical systems you can start implementing this week. They're not talking about vague leadership principles—this is the real work of extracting yourself from every process, setting boundaries that stick, and building a team that solves 80% of problems without you. Tune in to find out why your freedom as a business owner depends on making your team slightly uncomfortable, how to document the genius that's currently trapped in your head, and what to track for one week that will completely change how you see your time. Listen now and take back control of your calendar. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

What happens when two complete newcomers to recruitment decide to build a talent agency for musicians on cruise ships? Carolina Torrallardona and her husband started Studio 16 Entertainment with nothing but passion and industry contacts; zero recruitment knowledge. Fast forward six months, and they've completely revolutionised their business, going from constant offer rejections to a 100% acceptance rate whilst reducing their working hours from 24/7 to just five hours per day each. This isn't your typical recruitment success story, it's about two parents with three young daughters who refused to let their business consume their lives. Carolina's candid account reveals the exact systems and mindset shifts that took them from what she describes as "fighting in a jungle" to having a clear path forward. In this episode, you will: Learn the specific video call strategy that eliminated every single offer rejection and why email communication was sabotaging their placements Uncover the "killer questions" Carolina uses during her MVC (Most Valuable Candidate) process to spot red flags before they become costly mistakes Understand how two non-recruiters successfully grew their team from four to six people whilst actually working fewer hours Explore the hiring techniques that help them find team members who can handle the unique challenges of placing musicians on cruise ships Discover why saying "no thank you" to talented candidates became one of their most profitable business decisions Carolina doesn't hold back about the challenges of working with creative personalities and managing client expectations in such a specialist market. She shares the exact moment everything changed for their business and why implementing systems initially meant working extra hours at 5am and after the children's bedtime. Her story proves that you don't need years of recruitment experience to build a thriving agency. You just need the right framework and the commitment to implement it properly. From recording video calls to detect hesitation to creating referral networks from rejected candidates, Carolina reveals the practical steps that any agency owner can apply. Tune in to hear Studio 19 Entertainment’s complete journey and discover the exact blueprint she followed to achieve these remarkable results while reclaiming her family time. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

Picture this: you're staring at your recruitment dashboard, tracking every metric you can think of, yet your revenue remains frustratingly flat. You've got the fanciest CRM, the latest strategies, but something's still missing. What if we told you that the real driver of your business growth isn't hiding in your spreadsheets; it's sitting between your ears? In this episode, Katy and Jane reveal why your mindset, not your metrics, determines whether you'll build a multi-million pound recruitment business or remain stuck working long hours for modest returns. They share the uncomfortable truth about why so many recruitment business owners have it completely backwards when it comes to scaling their companies. “If you want to run the world's best recruitment company, you are going to have to have a plan and a strategy that involves the mindset work.” - Jane Pettit   What You'll Explore: Discover the "belief audit" technique that exposes the hidden thoughts sabotaging your business growth, including the real reason why August doesn't have to destroy your billings Learn how to spot the difference between being genuinely productive and falling victim to "shiny squirrelitis", the silent time vampire keeping you busy but not profitable Understand why procrastination isn't about laziness (and the fear-based psychology that's really behind it)... plus, the JFDI method that breaks through mental barriers Uncover the 15-minute rule that transforms overwhelming tasks into manageable wins, and how one recruitment business owner went from her bleakest point to feeling completely invincible Master the art of laser focus in an industry designed to scatter your attention, from LinkedIn pings to urgent emails that aren't actually urgent at all Jane shares her personal journey from employee to successful business owner, including the exact daily habits that shifted her from seeing "everything as negative" to genuinely believing she could achieve anything. You'll hear specific examples, including why her call ratio shifted from 15 dials to 16 in August, and how that small change led to a completely different approach to seasonal challenges. This isn't about positive thinking and hoping for the best; it's about practical strategies that successful recruitment business owners use to rewire their operating system for consistent growth. Ready to stop letting your head sabotage your business potential? Tune in now to discover why your mindset might be the missing piece in your recruitment empire and how to fix it starting today. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

What happens when a recruitment business owner faces the perfect storm - every major client freezes hiring simultaneously, anxiety takes over, and nine years of hard work seem to crumble? Sean Neary of Nolan Recruitment found himself in this nightmare scenario last summer, burnt out and watching his engineering recruitment business haemorrhage money. Yet within months, he'd flipped everything around, jumping from his previous best month of £53K to an incredible £95K, whilst working fewer hours than ever before. This isn't your typical business turnaround story, it's a masterclass in strategic thinking that challenges everything most recruitment owners believe about growing their firms. “It’s getting them to trust the process with you. And then in turn, obviously, they saw the results themselves and they were a hell of a lot happier working less roles and making much more money.” - Sean Neary In this episode, you'll discover: The "Gold Jobs" scoring system that took Sean's fill rate from a dismal 37% to an outstanding 93% in just three months, and why turning away more work actually made him richer How Sean's average fee doubled from £4,500 to £8,500 by implementing a systematic approach that his team initially resisted The mindset shifts that pulled him back from the brink when catastrophic thinking and sleepless nights nearly destroyed his business and family life Why winning a single £40K retainer became the turning point that proved his new strategy worked, and the exact client conversations that made it happen The daily routine changes and outsourcing strategy that freed up Sean's time despite being a self-confessed control freak, allowing him to renovate a house whilst running record-breaking months Sean's story cuts through the noise of typical business advice with raw honesty about what it's really like to face potential failure as a business owner. He shares the specific tools, conversations, and mental frameworks that not only saved his recruitment firm but positioned it for sustained growth. From managing a team's resistance to change, to the exact questions he now asks clients to secure better terms, this conversation is packed with actionable strategies you can implement immediately. Listen now to discover how Sean transformed his recruitment business from barely surviving to absolutely thriving, and why his approach of working less while earning more could revolutionise how you think about growing your own firm. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast  

If you're running a recruitment agency and constantly wondering why your team keeps missing the mark despite all your efforts, you're not alone. Many agency owners find themselves trapped in a frustrating cycle where talented recruiters seem to lose momentum after initial success, leaving them scrambling to understand what's gone wrong. The reality is that most underperformance isn't about lazy consultants or lack of care – it's about fundamental gaps in leadership and structure that can be fixed once you know what to look for. In this no-nonsense episode, Katy and Jane strip away the fluff to reveal the real reasons behind team underperformance and, more importantly, give you the practical solutions to turn things around permanently. In This Episode, You'll: Discover the six critical gaps that cause even promising recruiters to fall off a cliff between months four and seven, and why this pattern is so predictable Learn how to implement the "coaching cadence" that transforms one-to-ones from time-wasting catch-ups into powerful performance drivers that your team will actually want to attend Understand why your expensive CRM system might be making your consultants less accountable (not more), and how to get them to truly own their numbers using a simple calculator approach Recognise the early warning signs when team morale starts dropping before it impacts performance, including why high performers sometimes leave bang on 5:30pm Master the difference between telling your team what to do and actually coaching them through it – including why hiring experienced recruiters and expecting them to perform without training is a recipe for disaster Whether your team is underperforming right now or you want to prevent future issues, this episode cuts straight to the solutions that actually work. Katy and Jane share real examples from their years of working with recruitment agencies, including the story of why Jane walked out on day three of a job (and left a post-it note to explain why). You'll also get access to their performance profile framework mentioned in the episode. Tune in now to discover how to build the structured, high-performing team you've always wanted – one that actually delivers results while you focus on growing your business rather than carrying everyone on your back. Resource Mentioned: Free Performance Profile Framework - https://resources.centredexcellence.co.uk/weekly-accountability ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

What happens when a burnt-out recruiter working through family holidays transforms her entire business model in just 90 days? Meet Matilda Keywood, a computer science graduate from Gibraltar who went from earning £100K whilst drowning in overwhelm to building a £300K-£500K pipeline alongside a strategic business partner. Her journey from imposter syndrome to confidently owning client meetings reveals a completely different approach to scaling a recruitment business. This isn't another "work harder" success story—it's about working smarter, finding your flow state, and redefining what it means to be valuable in the market. Matilda's transformation touches on everything from relationship breakdowns caused by work stress to discovering a business development strategy with 100% placement success. In this episode, you'll: • Discover the delete-automate-delegate framework that freed up 20+ hours per week whilst tripling revenue potential • Learn how shifting from "specialist" positioning to "technical solution provider" eliminated imposter syndrome and unlocked higher-value conversations • Understand why the fifth follow-up message is where recruitment gold lives (and why most recruiters give up far too early) • Explore the strategic partnership model that created a scalable business without sacrificing control or splitting profits unfairly • Uncover the ROCKIT approach to marketing CVs that achieved six placements from six attempts—with zero trial and error Matilda's story challenges everything you think you know about building a successful recruitment business. From working through panic attacks to confidently walking away from the wrong clients, her 90-day transformation proves that sustainable growth doesn't require sacrificing your personal life or mental health. Her insights on finding your unique abilities, building systems that actually work, and creating the confidence to hold your fees will resonate with any recruitment business owner feeling trapped in the busy-but-broke cycle. Whether you're a solo recruiter feeling overwhelmed by every aspect of your business or someone considering a strategic partnership, Matilda's practical approach offers a refreshing alternative to the traditional "grind it out" mentality that dominates our industry. Ready to transform your recruitment business like Matilda did? Tune in to discover how she went from high-cortisol chaos to flow-state fortune, and why her methods could be the game-changer your business needs. This episode might just shift your entire perspective on what's possible when you stop pretending to be something you're not and start leveraging what makes you genuinely valuable. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast  

Picture this: you're working harder than ever, but your recruitment business feels like you're driving in the dark without headlights. One month you're celebrating record numbers, the next you're scrambling to understand where it all went wrong. You've tried everything – new marketing funnels, fancy tech, ramping up your BD efforts – yet you're still left guessing about what's actually working in your business. Sound familiar? You're not alone, and more importantly, you're not broken. According to Katy and Jane, you're simply missing one crucial element that separates thriving recruitment businesses from those stuck in the exhausting cycle of feast or famine. What if we told you that just five minutes a day could transform your entire business from chaotic guesswork to predictable success? In this eye-opening episode, Katy and Jane reveal why most recruitment business owners are flying blind – and exactly how to fix it. They share the shocking truth about why even the most hardworking recruiters can end up with a disastrous 65-to-1 interview ratio, while others consistently achieve 3-to-1 success rates. Through brilliant analogies involving chocolate cake disasters and rocket navigation systems, they'll show you how to stop pouring more water into a leaky bucket and start fixing the actual holes. Here's what you'll gain from this episode: • Discover the 5 golden metrics that will give you complete business clarity without needing spreadsheet wizardry or a maths degree • Learn how to use the "rocket method" – why being off course 94% of the time actually guarantees you'll hit your target • Understand the simple calculation that transforms 9 job orders into a guaranteed £30K revenue prediction in just 4 weeks • Explore why volume isn't the answer – and how to identify whether your problem is top-of-funnel or conversion-based • Master the 13-week data collection method that eliminates the revenue roller coaster forever This isn't about becoming a data geek or spending hours buried in complex analytics. Jane shares how she learned these principles on day 2 of her recruitment career, while Katy explains how even self-proclaimed "non-numbers people" can implement this system successfully. They'll show you exactly how to reverse-engineer any revenue goal, spot leaky revenue before it's too late, and have objective performance conversations with your team based on facts, not emotions. Ready to switch on the lights and start steering your recruitment business with confidence? Tune in now and discover how 5 simple metrics can transform your business from chaos to clarity in just 5 minutes a day. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

What if turning down half your job opportunities could actually increase your monthly revenue by 50%? Lucy Sinclair from TeamJobs discovered this counterintuitive truth when she transformed from a billing consultant into a commercial team leader facing serious challenges. Her team was underperforming, working the exhausting 360 model, and she was personally carrying the burden of a £8,000 monthly GP target whilst trying to coach a struggling team. Within months of implementing a radical new approach, Lucy's team hit their first-quarter budget and increased their monthly revenue to £12,000 - all whilst working standard hours and saying no to more clients than ever before. This isn't about working harder; it's about working completely differently. “It's asking for exclusivity across the board, not just with our candidates, on jobs as well. And that's something I never had the confidence to do before.” - Lucy Sinclair   In this episode, you will: • Discover the "Gold Jobs" qualification system that helped her strip back a 25-job book to focus only on fillable, profitable roles • Learn why abandoning the 360 recruitment model and restructuring her team around individual strengths transformed both performance and morale • Understand the exact conversation techniques that allowed her to increase placement fees from 10% to 17-20% without losing clients • Explore how implementing exclusivity requirements for both clients and candidates created a sustainable competitive advantage • Uncover the specific strategies that enabled Lucy to step away from her desk at 5pm whilst her team continued delivering results independently Lucy's transformation wasn't just about business metrics - it fundamentally changed her relationship with work and leadership. She went from taking her laptop on holiday and working evenings to having genuine work-life balance, all while building a stronger, more confident team around her. Her story challenges everything we think we know about recruitment success, proving that sometimes the path to growth means having the courage to say no to opportunities that don't serve your bigger goals. If you're a recruitment leader feeling overwhelmed by underperforming teams, endless hours, or the pressure to say yes to every brief that comes your way, Lucy's practical strategies offer a blueprint for sustainable change. Her honest account of the challenges, the fears, and the breakthrough moments provides both inspiration and actionable steps you can implement immediately. Listen to Lucy's complete transformation story and discover how saying no became her secret weapon for sustainable growth. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

Are you trapped as the "Chief of Frigging Everything" in your recruitment business? If you started your recruitment company dreaming of freedom and great money, but find yourself stuck doing everything from billing to buying printer ink, this episode will be a game-changer. Katy and Jane reveal why most recruitment founders accidentally build themselves into a role they hate – and more importantly, how to escape it. They share the exact blueprint that's helped hundreds of recruitment business owners transform from burnt-out bottlenecks into CEOs of pleasure-led, profitable companies. This isn't fluffy business advice – it's a practical system that turns 12-hour days into focused four-day weeks whilst actually increasing your profits. “I think a lot of people start a business and when they build that business, when they think about structuring that business, we tend to go to the default of what we see everyone else do because we think big is better.” – Katy Green In this episode, you'll: • Discover the four critical machines every recruitment business needs to run without you being the constant bottleneck • Learn why building around your natural strengths (not what you think you should do) can generate 50-85% conversion rates • Understand the real difference between a £250k profit business and one that just generates revenue • Explore how to identify and eliminate the 60-80% of work that never converts into placements • Uncover the simple attraction systems that outperform expensive tech solutions every single time Jane shares her own transformation story – from spending four nights a week in hotels missing her children to running a business that gives her complete freedom. You'll hear the exact moment she realised she was the problem (and the £25-per-hour decision that changed everything). Katy breaks down why most recruitment founders get seduced by "big team, big office, big targets" thinking, and how this actually traps them in roles that drain their energy rather than fuel their passion. They reveal the surprising truth about why going back to basics – your network and your phone – often beats the latest automation tools that promise the world but deliver empty bank accounts. Tune in now to discover how to transform from Chief of Everything into the CEO of your dream recruitment business. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

Claire Myers Vitale had all the makings of a successful recruitment leader—strong team, solid reputation, steady flow of jobs. But behind the scenes, things weren’t adding up. Inconsistent revenue, mounting pressure, and a lack of systems left her stretched thin and questioning how to move forward. That’s when Claire made a bold decision that changed everything. In just four months, she turned her business around—not by working harder, but by thinking and leading differently. In this episode of The Recruitment CEO’s Insider Guide, Claire shares what really made the difference—no fluff, no hype, just real strategies that worked. If you’ve ever felt like you’re carrying the weight of the business, unsure when the next good month will arrive, this conversation will strike a chord. Claire opens up about the shift that helped her hit revenue targets, re-energise her team, and start operating as a true CEO. You’ll hear how she reduced her workload, increased her fees, and created consistency without constant firefighting. "I just felt like I was digging myself into this financial hole because I did not wanna go through team changes again or anything like that. So I just felt like I just could not get out of this hole, and it created so much anxiety and so much exhaustion." — Claire Myers Vitale   In this episode, you will: Learn what Claire changed to hit her Q1 target for the first time in years Discover the exact checklist she used to confidently raise fees—and keep clients onboard Understand the one simple tweak that transformed her team’s performance Find out how she replaced cold business development with warm, qualified leads Explore the mindset and daily moves that helped her finally lead with clarity and control Tune in to hear how Claire built a business that works—with or without her in the room. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

If cash flow feels like a constant struggle in your recruitment business—one minute you're riding high, the next you’re barely breaking even—this episode is a must-listen. Katy and Jane break down five hidden patterns quietly draining revenue and momentum from even the busiest agencies. These aren’t surface-level problems. They're the deeply embedded ways of working that used to serve well, but now cost your business time, money, and energy. Drawing on real-life examples from recruitment business owners who've turned things around, this episode is full of practical fixes that will help you stabilise income, sharpen team performance, and get out of the feast-and-famine cycle once and for all. “When you've got a sea of jobs in front of you, it will take you longer to make the money because there's too many distractions going.” - Jane Pettit   In this episode, you will: Discover the trap of working too many jobs and why focusing on fewer, higher-quality roles leads to stronger results. Understand how being too generalist weakens your positioning and learn how niche clarity can make you the go-to expert in your market. Learn why your team’s unpredictable BD efforts may be costing you more than you realise—and how to shift to a rhythm that actually works. Explore why the traditional 360 model is holding your business back and what structure drives consistent performance instead. Find out how simple, repeatable systems can build freedom, reduce reliance on individual team members, and increase the overall value of your business. If any part of your agency is running on hope and hustle rather than clear structure and focus, you’re likely leaving serious money on the table. Katy and Jane don’t just explain the problems—they walk you through what to do differently. Tune in to hear how smart agency owners are fixing cash flow issues at the root and creating predictable, scalable growth. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

What happens when a recruitment business owner with no prior industry experience builds a six-figure-per-month operation in just three years? In this episode, Katy speaks with Colin Pybus, founder of Pybus Recruitment, to unpack exactly how he transformed his small Sunderland-based agency into a fast-growing force in the UK automotive recruitment sector. From working solo in a spare room to leading a high-performing team, Colin shares the critical shifts that helped him jump from steady income to consistent £100k months. He opens up about what wasn’t working, the mindset shifts he had to make, and the bold decisions that ultimately set his business on a new trajectory. “We talked about working on data, not drama. So we make decisions on facts and not how we feel.” - Colin Pybus   In this episode, you will: Learn how halving job volume helped Colin’s team increase placements and revenue by 62% Discover the practical steps to identify and prioritise ‘gold jobs’ over low-value roles Understand the power of process-led thinking—even in businesses that started without one Hear how Colin turned his passive candidate pool into an active revenue stream Find out what it really took to go from £65k months to consistent £100k+ performance Tune in to hear Colin’s refreshingly honest account of building smarter systems, leading a motivated team, and finally creating a business that works without him at the centre of every decision. If you’re ready to rethink what scaling really looks like in recruitment, this is the episode to listen to. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

What’s the real difference between being a high-performing biller and building a recruitment business that thrives without you? In this episode, Katy and Jane discuss the common trap many recruitment business owners fall into — becoming the ‘Chief of Everything’. If you've ever felt like your business depends entirely on your own hustle and you can't step away without everything grinding to a halt, this one will hit close to home. Katy and Jane reflect on their own journeys and share practical, experience-based advice on how to shift from doing to leading. It’s not about working harder — it’s about working smarter and building something that lasts beyond you. “In order to make the car go faster, you need to make it lighter.” - Katy Green   In this episode, you will: Understand why successful billers often struggle to transition into leadership — and how to overcome the mindset holding you back. Learn how to identify your ‘flow zone’ and focus your time on high-value tasks that move the business forward. Discover how to delegate effectively by creating simple, repeatable processes that others can follow. Explore how even small tasks like “buying the milk” add up and cost your business more than you think. Find out how to future-proof your business by building a high-performance team and putting the right systems in place. Tune in to hear how you can break free from the big biller trap, reclaim your time, and scale your business without burning out. Resources Mentioned: FREE Tool: Take Back Your Time Exercise ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast  

Are you a recruitment business owner struggling to break through a performance plateau? In this episode of The Recruitment CEO’s Insider Guide podcast, Katy Green interviews Darren Shore from Talent Sure Recruitment about transforming his family-run business from burnout to breakthrough. Darren and his wife Tanya faced the all-too-familiar challenges of firefighting daily demands, taking on unsuitable roles, and feeling unable to see the wood for the trees. Their journey from near despair to achieving 20% quarter-on-quarter growth offers valuable lessons for any recruitment business owner looking to scale. “So we went right back to the beginning and said, 'Okay, what kind of people did I need as a contact center manager to fill roles, and what were those roles?’ And that essentially became our green roles.” - Darren Shore In this episode, you will: Learn how implementing a traffic light system for jobs helped Talent Sure focus on their specialty area and dramatically improve their fill rates Uncover the mindset shift that turned traditionally written-off December from a loss-making month into a near break-even period Explore how personality profiling helped position team members in their flow state, boosting both productivity and job satisfaction Understand the power of tracking meaningful metrics, from candidate journey workflows to role-specific time-to-fill data Witness how stepping back from day-to-day operations allowed Darren and Tanya to work strategically while reclaiming precious family time Listen to this conversation that goes beyond typical business advice and shares the honest journey of a recruitment company that didn't follow the traditional agency path. Darren's candid discussion about their challenges and the specific changes they implemented provides a practical blueprint for recruitment business owners feeling stuck. Whether you're working in a niche market or running a family business, this episode offers genuine strategies to help you break through your own plateaus and create both professional success and personal freedom. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

AI is shaking up the recruitment industry, but is it helping or hurting the role of a great recruiter? In this episode, Katy and Jane take a deep dive into the impact of AI on recruitment businesses, exploring where it adds value and where it could erode the human connection that makes recruiters exceptional. They break down the best ways to use AI without sacrificing the personal touch that builds trust with clients and candidates. If you’ve ever wondered how to balance automation with authenticity, this conversation is one you can’t afford to miss.   “That is where AI has got such an amazing place in our industry because it can clear so much stuff that we can go into more of the cool stuff, which is the meetings, the calls, the relationships, the nurturing.”  - Jane Pettit   In this episode, you will:   Learn how AI can streamline repetitive tasks and free up time for meaningful client interactions.   Discover why using AI without a strategy can damage your brand and credibility.   Understand where AI falls short in recruitment and why human judgement is irreplaceable.   Find out how to train your team to use AI effectively without losing the human element.   Get practical steps to implement AI in a way that gives you a competitive edge.   Listen now to gain a fresh perspective on AI’s role in recruitment and how to make it work for your business. Don’t let automation replace what makes you great—use it to enhance your strategy. Resources Mentioned: Tips and Tools to Scale Your Recruitment Business Faster with the Help of AI ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

In this episode of the Recruitment CEO podcast, Emma and Simon Robinson of Red Diamond Executive Headhunters share their journey from a traditional 360 recruitment model to a specialised team structure. After 14 years in business, they found themselves stuck in a cycle of peaks and troughs, unable to break through to the next level of growth. Their conversation reveals how making bold structural changes not only increased their revenue by 22% but also reduced their headcount and operational costs simultaneously. “You do what you always do, you'll get what you've always got.” - Simon Robinson   In this episode, you'll: Discover why the traditional 360 recruitment model was causing inconsistent performance and limiting the Robinsons' business growth despite their industry expertise Learn how splitting their business into four specialised teams (business development, delivery, administration, and offshore support) created immediate financial results Understand the importance of getting crystal clear on your numbers and identifying exactly where your revenue comes from Explore how focusing team members on their strengths rather than expecting them to excel at every aspect of recruitment transformed morale and productivity Uncover the mindset changes necessary to break free from long-established recruitment industry patterns and embrace a more efficient business model Tune in to hear Emma and Simon's practical advice for recruitment business owners who feel overworked and frustrated with their current structure. This conversation isn't just theoretical—it's packed with real-world results that began just 3.5 months after implementing their new model. If you're a recruitment business owner looking to work smarter rather than harder, this episode provides the roadmap for sustainable growth without the burnout and inconsistency that plague so many in the industry. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – Watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast  

For years, recruiters have relied on LinkedIn to find top talent, but what happens when the rules change? In this episode, Katy Green and Jane Pettit uncover why LinkedIn is limiting your ability to build a sustainable, high-quality candidate pipeline—and why it's time to shift your strategy. If you’re tired of rising costs, declining response rates, and ever-changing algorithms, this conversation will help you take back control. Discover how to turn your CRM into a revenue-generating asset that keeps you ahead of the competition.   “You've got to start building your own ecosystem. You've got to start building that high-value and revenue-generating CRM for your business. That's what you need to do.” — Katy Green In this episode, you’ll:   Understand why LinkedIn’s monopoly is hurting your recruitment business and putting you at risk.  Learn 5  powerful strategies to transform your CRM from a simple storage tool into a dynamic placement machine. Discover how automated nurture sequences can keep candidates engaged—even when they’re not actively looking. Explore ways to use your CRM data to position yourself as an industry authority and trusted hiring partner.  Find out how to create a recruitment community that builds long-term loyalty and repeat business.   Don’t let LinkedIn control your business! If LinkedIn disappeared tomorrow, would your candidate pipeline survive? Tune in to this must-listen episode to future-proof your recruitment strategy and build a database that works for you—not against you. Click play now and take the first step towards a more profitable, sustainable business.   Resource Mentioned: Discover 5 Proven CRM Strategies to Secure Top Talent ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

For recruitment business owners, securing clients can feel like an unpredictable rollercoaster. One month, the pipeline is full—next, it's a cash flow nightmare. But what if you could take control and build a reliable system for consistent client acquisition? In this episode, Jane Pettit shares three powerful tactics that recruitment businesses can implement immediately to attract and secure more clients—without resorting to outdated cold calling. Plus, she reveals a proven strategy to scale client acquisition to seven figures and an exclusive script that’s already helping recruiters sign clients faster than ever. “Every candidate is a potential client or an introducer to a potential client.” — Jane Pettit In this episode, you will: Learn how to secure high-value clients using referrals—and why most recruiters fail at it. Discover the power of testimonial references and how they can open doors to new business. Understand the ‘magic message’ strategy that turns dormant connections into hot leads. Find out why consistency in client outreach is the secret to long-term success. Get exclusive access to a tried-and-tested CV reference check script that delivers results. Tune in now to learn how to build a client attraction machine that keeps your business thriving—without the stress of unpredictable revenue! Resource Mentioned: Testimonial Reference Form  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

In this episode of the Recruitment CEO podcast, Katy and Nicky reveal the four key disciplines that drive consistent, predictable results for recruitment and executive search businesses. If you’ve struggled to align your team’s goals or felt like every meeting veers off track, this systemised approach will change how you run your business. From setting a clear 12-month vision to breaking it down into manageable weekly priorities, Katy and Nicky explain how each step builds on the last to create a seamless workflow that delivers real outcomes. “The thing about getting consistent performance is you have to have a systemised process to get this to work for you.” - Katy Green In this episode, you will: Understand how to set cascading goals that connect your 12-month vision to weekly tasks. Learn the proven 90-day planning method to keep your team focused and productive. Discover why disconnected goals hinder progress and how to align your objectives for maximum impact. Listen now to transform your recruitment business and achieve consistent results. Whether you're looking for five or twenty new placements a month, this episode holds the blueprint to make it happen! ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here: https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast

Meet Andra Chan, a recruitment business owner who transformed her 15-year-old agency from its lowest point to achieving remarkable results in just four months. After struggling with operating losses and hitting rock bottom in 2023, Andra shares how implementing systematic changes helped Pentagon Plus secure 23 high-value placements and generate 653,000 ringgit in revenue - nearly matching their entire previous year's performance. “I know very well that I need to work on the business as a business owner if I want to grow the business. But I spend too much time working in the business.” - Andra Chan In this episode, you will: Learn the specific process Andra used to evaluate and prioritise job orders, moving away from emotion-based decisions to a data-driven approach that dramatically improved placement success Discover how Pentagon Plus turned around their consultant performance from 20% effectiveness to consistent revenue generation through structured training Explore the systematic changes that freed Andra from constant hands-on management while improving team results Understand the exact metrics and evaluation criteria that helped consultants identify and focus on high-value opportunities Learn why focusing on referral-based business development became a key driver for sustainable growth Tune in to hear Andra's practical strategies for building a profitable recruitment business, including the specific systems that helped her move from being overworked to enjoying better quality of life. If you're a recruitment business owner looking to increase revenue and build a more systematic approach to growth, this episode is packed with actionable takeaways you can implement straight away. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Ready to Scale Your Recruitment Business to 7 Figures (and beyond)? Take the first step toward predictable growth with our FREE RESOURCES designed to support recruitment and executive search business owners in building profitable, scalable businesses. Watch Our Free Training: Discover a proven system that can help your team achieve 5, 10, or even 20 extra placements per month, consistently and reliably. Learn how to Attract, Convert, and Deliver high-quality placements over the next 30 days – watch here https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join Our Recruitment Business Accelerator Community: Connect with like-minded Recruitment and Executive Search Business Owners in our exclusive Facebook group. Elevate your skills, gain insights, and learn what it takes to build a 7+ figure recruitment business. Join Here - https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Want to See How This Could Work for You? Let’s chat! Apply for a free consultation to see if and how our strategies can work for your recruitment or executive search business. Provide us with some details about your business, and let’s explore how you can achieve sustainable growth. Apply here - https://profitaccelerator.centredexcellence.co.uk/apply?utm_source=podcast