I used to hire from emotion and fear, saying yes too quickly and hoping it would work out. But those decisions cost me time, money, and peace. In this episode, I’m sharing exactly how I slowed down my hiring process, the trial steps I use before saying yes, and how I decide in the first three months if someone truly fits our culture. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
Struggling to get assistants engaged, motivated, and actually adding value to your salon? You’re not alone. Training the younger generation comes with new challenges, but it doesn’t have to feel impossible. In this episode, I’m sharing what’s working right now in my own program and how you can create an assistant program that grows your team instead of draining your energy. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
If your culture feels a little “off” but you can’t put your finger on why, chances are it’s not the big blow-ups...it’s the small things. In this episode, I’m sharing the quiet culture killers that creep in under the radar and slowly cost you trust, loyalty, and joy. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
So many stylists chase the dream of opening a salon, only to feel trapped once they get there. Nobody tells you about the burnout, the pressure, and the fact that success doesn’t have to mean ownership. In this episode, I’m sharing the truth about why so many owners secretly regret the path they took, and how to choose what success actually looks like for you. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
Getting a one star review is never easy. When it happened to us, I felt sick to my stomach. But this experience turned out to be one of the most powerful lessons I’ve ever had about leadership, boundaries, and protecting your team. In this episode, I’m sharing the full story of how we handled it, why I decided not to bend over backwards to win this client back, and the reminder every salon owner needs when it comes to reviews and reputation. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
Salon owner and not sure which model is best? Stylist wondering if chair rental, suites, or commission is the way to go? In this episode I’m breaking down the trends I see happening right now, what’s working, what’s not, and my straight-talking take on where I think the industry is heading. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
If you’ve ever wondered whether double booking is the secret to making more money or just a fast track to burnout, this episode is for you. I’m diving into the debate that’s dividing stylists right now...is single booking really “better,” or is there still a place for double booking in today’s industry? I’ll share my own journey from triple booking to single booking, what it cost me, what it gave me, and the truth I see now in my own salons. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
If your team were asked privately what it’s like to work for you, what would they say? In this episode, I’m diving into the reality check every salon owner needs, the reputation you’re building as a leader right now and how small shifts today will shape the story your team tells about you next year. If you’re ready to step into your boss era and create the culture you actually want to be remembered for, this one’s for you. Join Leadership Launchpad (enrolment now open): https://www.michelletannerconsulting.com/leadershiplaunchpad Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
If you’ve been telling yourself you’ll “focus on your team later,” this episode is your wake-up call. I’m sharing why waiting will cost you more in stress, money, and freedom and why now is the best time to build the team you’ve always wanted. Register for my FREE masterclass: https://michelletannerconsulting.com/freemasterclass Enrol for Leadership Launchpad: https://michelletannerconsulting.com/leadershiplaunchpad Grab my free End of Year Staff Check-In : https://michelle-tanner-91a4.mykajabi.com/staff-check-in-signup Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
If you’ve ever found yourself giving too much too soon: higher salaries, endless praise, or too many benefits, only to feel resentment creeping in, this episode is for you. I’m sharing the hard lessons I had to learn about over-giving, and how my good intentions ended up backfiring. If you’re trying to build a loyal team and keep your culture strong, this conversation is essential. Register for my FREE masterclass: https://michelletannerconsulting.com/freemasterclass Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
If you’re exhausted behind the chair and wondering if the life you really want is even possible as a salon owner, this episode is for you. I’m finally sharing the story I never thought I’d tell, the moment I realised I’d built the kind of freedom I was told didn’t exist in this industry. From burnout and breakdowns to becoming a true leader and mentor, this one’s personal. Register for my FREE masterclass: https://michelletannerconsulting.com/freemasterclass Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
If your salon mornings feel a little chaotic, with stylists showing up unprepared, things slipping through the cracks, or the day starting off on the wrong foot, this episode is for you. I’m sharing the one small but mighty ritual my team does every single morning that keeps everyone on the same page and the energy high before the first client even walks in. You can grab my Morning Meeting Ritual guide here: https://michelletannerconsulting.com/morningmeetingfreebie Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
If you think everything’s fine because no one’s saying otherwise, you’re not alone. Most salon owners don’t realise their team is checking out...until it’s too late. I’ve never been blindsided by a team member leaving, and in this episode I’m sharing why. You’ll learn the biggest leadership blind spot owners face, how to spot the early signs your team is disengaging, and what to do now to keep them happy, loyal, and thriving. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
If you feel like your salon floor only runs smoothly when you’re there, you’re not alone. I used to feel like chaos was just part of the job with colour bowls piling up, clients waiting, and staff ignoring the mess until I created one simple system that completely changed the game. In this episode I’m sharing my walkthrough ritual, the exact checklist my stylists never skip and the one thing that keeps my floor calm even in the busiest moments. It’s practical, it’s proven, and you can grab my exact walkthrough checklist here: https://michelletannerconsulting.com/walkthroughritualfreebie Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
We all have that one hire we regret but mine cost me more than just money. In this episode I’m sharing the story of the spa therapist who never worked a single day but still took me to court and how ignoring my instincts and failing to protect myself turned into one of the most stressful years of my business. If you’ve ever hired in a hurry or looked past red flags, this ones for you. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/
Ever make a big, exciting plan for your salon, only to feel weeks later like you’ve made zero progress? You’re not alone. That used to be me too. I’d get fired up, set a dozen goals, and then feel crushed when real life got in the way. In this episode, I’m sharing the unexpected shift that changed everything for me: choosing just one focus per year and building everything else around that. You’ll hear how I filter new ideas, how my team plans projects now, and why this simple structure brought me real momentum and peace. Feeling stuck or scattered? This one’s for you. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com
Ever found yourself hanging out at the colour bar, having a laugh with your team...then getting frustrated the next day when things aren’t done? It’s tempting to be the “cool boss.” Friendly. Approachable. Loved. But are you leading or just being liked? In this episode, I’m unpacking the blurred lines between being close to your team and accidentally giving your power away. Sharing personal stories, lessons I’ve learned the hard way, and what I do now to keep the balance clear. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com
He runs restaurants. I run salons. And somehow, we run a life together. In today’s episode, I sit down with my husband for an honest, funny, and real conversation about what it’s like to be in a relationship where both people are leaders. We cover business lessons, communication, culture, and how we support each other... even when we’re both flat out. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com
The shifts that made me a strong, calm, respected leader didn’t happen overnight. They were slow. Quiet. Almost invisible until I looked back and realised how far I’d come. In this episode, I reflect on how I used to lead with emotion, frustration, and a need to feel appreciated. And how I slowly became a leader I’m proud of. Now my team runs the business without me. And while that’s what I always wanted, it also brings up unexpected feelings—feeling less needed, and noticing old patterns try to creep back in. If you’re on the path to becoming the leader you want to be, this one will land. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com
You’ve given them the perks. The birthdays off. The pizza nights. You’ve been kind, transparent, even vulnerable. So why are they still leaving? If you’re trying everything to build a happy team but something still isn’t sticking, this one’s for you. We’re talking about the real reason perks aren’t culture… and what actually keeps people loyal. — Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Explore more: michelletannerconsulting.com —