The Shift

The Shift is for salon owners who refuse to lead the old way. It’s real talk about leadership, culture, and growth with practical strategies that actually work in the real world of salon ownership.

#57- What My Team Gets Now: And Why I Never Did

The salon world has changed, and so have the rules. In this episode, I’m sharing the old habits, expectations, and unspoken norms I grew up with in this industry that I would never allow in my salons today, plus the things that were once forbidden that now make everything run better. If you want a team culture that feels modern, healthy, and actually works, this one will get you rethinking what you allow and why. Walkthrough freebie: https://michelletannerconsulting.com/walkthroughritualfreebie Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

12-10
26:09

#56- From Rock Bottom to Reinvention: The Story I’ve Never Told

This is the story I have never told. The one that cracked my entire life open and pushed me into the country, the career, and the future I was meant for. In this episode, I’m sharing the heartbreak that brought me to Switzerland, how I rebuilt myself from the ground up, and why I don’t regret a single part of the journey. If you’re in a season where everything feels like it’s falling apart, this one is for you. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/"

12-03
24:09

#55- Training a Stylist: Why It Always Feels Hard Before It Gets Good

Training a brand new stylist will test your patience, your confidence, and your leadership more than almost anything else in the salon. In this episode, I’m sharing what the first weeks really look like, why every new stylist hits an emotional dip, and how to guide them through it without burning yourself out. If you’re in the middle of training someone and wondering if they’ll ever “get it,” this one will ground you, encourage you, and give you the mindset you need to keep going. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

11-26
28:39

#54- The Feedback Fix: What Most Salon Owners Are Getting Wrong

Most salon owners only ask for feedback when something goes wrong. But what if feedback was your biggest growth tool? In this episode, I’m sharing how I use feedback forms to make better hiring decisions, improve my training systems, and keep my team engaged and accountable. You’ll see exactly how small check-ins can create massive shifts in culture and confidence. Grab The Confident Hire today: https://michelletannerconsulting.com/theconfidenthire Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com

11-19
21:21

#53- When Stylists Won’t Build Clients: How I Took Back the Power

I used to get frustrated that my team wasn’t out there hustling for clients the way I did. But the truth is, times have changed. In this episode, I’m sharing how I stopped fighting it, built a brand that attracts clients for my team, and why it’s one of the smartest business moves I’ve ever made. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

11-12
29:20

#52- The Hardest Year Yet: And Why I’d Do It All Again

It’s been the hardest and most rewarding year of my career, from launching my first course, coaching my first students, running two salons, and showing up here every single week. In this episode, I’m pulling back the curtain on what this year has really looked like behind the scenes..the highs, the meltdowns, the imposter moments, and the lessons that changed how I lead forever. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

11-05
23:06

#51- The One Thing: What Really Keeps My Team Motivated

There’s one thing that completely changed how I lead my team and it’s not money, bonuses, or meetings. It’s how I recognise them. In this episode, I’m sharing my secret to building motivated, loyal stylists through positive reinforcement, why it works, and how you can start using it in your salon today. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

10-29
27:22

#50- The Shiny Thing Trap: How I Avoid Costly Business Mistakes Now

I’ve made some big decisions in my business that looked exciting at the time but ended up costing me growth, money, and peace. In this episode, I’m sharing how I learned to slow down, plan smarter, and make decisions based on strategy instead of emotion. If you’ve ever said yes to something shiny and later regretted it, this one’s for you. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

10-22
32:03

#49- The Interview Mistake: Why One Chat Isn’t Enough

I used to hire from emotion and fear, saying yes too quickly and hoping it would work out. But those decisions cost me time, money, and peace. In this episode, I’m sharing exactly how I slowed down my hiring process, the trial steps I use before saying yes, and how I decide in the first three months if someone truly fits our culture. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

10-15
34:37

#48- Assistant Programs: What Finally Made It Work in My Salon

Struggling to get assistants engaged, motivated, and actually adding value to your salon? You’re not alone. Training the younger generation comes with new challenges, but it doesn’t have to feel impossible. In this episode, I’m sharing what’s working right now in my own program and how you can create an assistant program that grows your team instead of draining your energy. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

10-08
21:42

#47- The Silent Killers: What’s Quietly Destroying Your Salon Culture

If your culture feels a little “off” but you can’t put your finger on why, chances are it’s not the big blow-ups...it’s the small things. In this episode, I’m sharing the quiet culture killers that creep in under the radar and slowly cost you trust, loyalty, and joy. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

10-01
18:14

#46- Trapped by the Dream: Why So Many Stylists Regret Owning a Salon

So many stylists chase the dream of opening a salon, only to feel trapped once they get there. Nobody tells you about the burnout, the pressure, and the fact that success doesn’t have to mean ownership. In this episode, I’m sharing the truth about why so many owners secretly regret the path they took, and how to choose what success actually looks like for you. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

09-24
23:13

#45- My First One-Star Review : The Client Who Wanted to Teach Me a Lesson

Getting a one star review is never easy. When it happened to us, I felt sick to my stomach. But this experience turned out to be one of the most powerful lessons I’ve ever had about leadership, boundaries, and protecting your team. In this episode, I’m sharing the full story of how we handled it, why I decided not to bend over backwards to win this client back, and the reminder every salon owner needs when it comes to reviews and reputation. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

09-17
22:23

#44- Chair Rentals vs. Commission Salons: Why I Think a Change Is Coming

Salon owner and not sure which model is best? Stylist wondering if chair rental, suites, or commission is the way to go? In this episode I’m breaking down the trends I see happening right now, what’s working, what’s not, and my straight-talking take on where I think the industry is heading. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

09-10
19:36

#43- The Double Booking Debate: Profit vs. Burnout

If you’ve ever wondered whether double booking is the secret to making more money or just a fast track to burnout, this episode is for you. I’m diving into the debate that’s dividing stylists right now...is single booking really “better,” or is there still a place for double booking in today’s industry? I’ll share my own journey from triple booking to single booking, what it cost me, what it gave me, and the truth I see now in my own salons. Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

09-03
25:31

#42- The Boss They’ll Remember: What Will Your Team Say About You Next Year?

If your team were asked privately what it’s like to work for you, what would they say? In this episode, I’m diving into the reality check every salon owner needs, the reputation you’re building as a leader right now and how small shifts today will shape the story your team tells about you next year. If you’re ready to step into your boss era and create the culture you actually want to be remembered for, this one’s for you. Join Leadership Launchpad (enrolment now open): https://www.michelletannerconsulting.com/leadershiplaunchpad Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

08-27
21:25

#41- Ready or Not? Why Now is the Best Time to Build the Team You’ve Always Wanted

If you’ve been telling yourself you’ll “focus on your team later,” this episode is your wake-up call. I’m sharing why waiting will cost you more in stress, money, and freedom and why now is the best time to build the team you’ve always wanted. Register for my FREE masterclass: https://michelletannerconsulting.com/freemasterclass Enrol for Leadership Launchpad: https://michelletannerconsulting.com/leadershiplaunchpad Grab my free End of Year Staff Check-In : https://michelle-tanner-91a4.mykajabi.com/staff-check-in-signup Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

08-20
20:12

#40- Too Much Too Soon: Why Over-Giving Backfires and Weakens Your Team

If you’ve ever found yourself giving too much too soon: higher salaries, endless praise, or too many benefits, only to feel resentment creeping in, this episode is for you. I’m sharing the hard lessons I had to learn about over-giving, and how my good intentions ended up backfiring. If you’re trying to build a loyal team and keep your culture strong, this conversation is essential. Register for my FREE masterclass: https://michelletannerconsulting.com/freemasterclass Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

08-13
29:32

#39- I Didn't Know It Was Possible: A Story I Thought I'd Never Tell

If you’re exhausted behind the chair and wondering if the life you really want is even possible as a salon owner, this episode is for you. I’m finally sharing the story I never thought I’d tell, the moment I realised I’d built the kind of freedom I was told didn’t exist in this industry. From burnout and breakdowns to becoming a true leader and mentor, this one’s personal. Register for my FREE masterclass: https://michelletannerconsulting.com/freemasterclass Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

08-06
24:31

#38- Morning Matters: How One Small Ritual Gets My Team on the Same Page Every Day

If your salon mornings feel a little chaotic, with stylists showing up unprepared, things slipping through the cracks, or the day starting off on the wrong foot, this episode is for you. I’m sharing the one small but mighty ritual my team does every single morning that keeps everyone on the same page and the energy high before the first client even walks in. You can grab my Morning Meeting Ritual guide here: https://michelletannerconsulting.com/morningmeetingfreebie Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

07-30
29:52

Recommend Channels