The Successful Chiro

🔍 In This Episode:The shocking math behind poor collections — and how 20% less revenue equals 40% less profitDr. Noel Lloyd’s “Dirty Dozen” process for finding and fixing problem accountsThe 3 red flags every chiropractor should track weekly: size, security, and ageHow to build a disciplined, data-driven AR system that runs without the owner presentProven scripts and tools to prevent surprise debt and PI chaosWhy prepayment options, clear day-two financials, and payment automation change everythingHow one chiropractor found $70,000 in hidden revenue using this exact system📈 Take Action:Ready to stop leaving profit on the table and tighten up your systems?👉 Book your free strategy call with the Five Star Management team today: https://myfivestar.com/work-with-us/🎟️ Join Us Live in Orlando — November 15–16Don’t miss our next live events happening simultaneously in Orlando, FL:Win–Win Associates: Build profitable, happy associate relationshipsNew Patient Edge: Get more new patients fast with proven systems➡️ Register for both events here: https://myfivestar.com/win-win-live-nov-25/🎧 Subscribe & FollowStay tuned for more high-impact chiropractic business strategies!Subscribe to The Successful Chiro Podcast for more Deep Dive episodes, expert insights, and real systems that grow your practice.This Chiropractic Deep Dive episode was created using AI-generated voices to deliver the teachings and systems of Dr. Noel Lloyd and Five Star Management in a clear and accessible format.

What you’ll discover in this episode:The 6 most common care plan mistakes that sabotage retentionWhy clarity and confidence are non-negotiable for patient complianceHow to use the fact-reason why framework to increase agreementProven analogies (like braces and broken arms) that make care plans “click”The power of documentation, chunking, and personalized recommendationsWhy efficient patient flow is critical for commitment and retentionResources & Links:📅 Register for our 2-day live Orlando event (Nov 15–16, 2025):Win-Win Associates: Hire, launch, and keep profitable associatesNew Patient Edge: Fill your schedule fast with proven systems👉 Click here to reserve your seat: https://myfivestar.com/live-event-november-2025/📞 Book a free consultation call with Dr. George Birnbach to refine your patient care system👉 Schedule your call here: https://myfivestar.com/work-with-us/🎧 Subscribe to The Successful Chiro so you never miss an insight-driven episode

What you’ll learn in this episode:Why great notes often fail to turn into practice results.The 4-Step Ideas to Action Framework by Dr. Noel Lloyd:Pick one easy project.Workshop the idea with your team.Shepherd the idea past the “wolves” of daily busyness.Demo, audit, and build copilots for lasting success.Real-world clinic examples, including:Caller ID branding for better lead follow-up.The Day 3 Meeting to set patient expectations.A deactivation text system to solve patient “ghosting.”A structured CA-led accountability meeting process.Implementation isn’t about more ideas—it’s about building systems, accountability, and team ownership so those ideas stick.This episode was created using AI-generated voices, allowing us to bring you actionable content faster while maintaining clarity and engagement.Next steps for you:👉 Schedule a free call with Dr. George Birnbach and the Five Star Management team: https://myfivestar.com/work-with-us/👉 Register now for our live Orlando event (Nov. 15–16, 2025): https://myfivestar.com/live-event-november-2025/👉 Subscribe to The Successful Chiro for more strategies that turn great ideas into practice growth.

Meet Roberto Monaco: founder of Influenceology and the Chiro Speaking Company, with 5,000+ presentations delivered worldwide.How a personal chiropractic miracle transformed his life and mission.Why every chiropractor has a story—even if you think you don’t.Four key elements of powerful communication: mindset, organization, storytelling, and charisma.How speaking builds practice culture, improves PVA, and positions you as the local health leader.The simple shift from “public speaking” to “public leading.”Tips to get comfortable on camera and use video to multiply your voice.Inspiring client success stories from chiropractors who went from fearful to confident speakers.👉 Learn more about Roberto Monaco at ChiroSpeaking.com or Influenceology.com.👉 Reach Roberto Monaco directly via email: roberto@influenceology.com.👉 For more resources on hiring and training associates the right way, visit Five Star Management at myfivestar.com.

Discover how to:Train your team to embody your mission, vision, goals, and culturePrevent unpleasant surprises and reduce stress for everyone in the clinicBuild a written library of 25–35 scenario-based drills tailored to your practiceTurn reactive chaos into proactive problem-solvingIf you’ve ever wished your team could “just read your mind” when faced with tough decisions, this episode is for you. Dr. Noel Lloyd’s “What Do You Do?” Drills are designed to reduce stress, eliminate guesswork, and create a proactive, confident team that operates in alignment with your clinic’s mission, vision, and culture.We explore:Why unpleasant surprises happen (and how to stop them)How to build clinic-specific responses to recurring challengesReal-world examples from front desk chaos, patient complaints, compliance issues, and even emergenciesThe four pillars that guide every drill: Mission, Vision, Goals, and CultureHow to document and integrate drills into ongoing team trainingThese drills don’t just solve today’s problem—they empower your team to think and act like leaders.Book a Free Call: Want help implementing What Do You Do? Drills in your practice? Book a free call with Dr. George Birnbach here: https://myfivestar.com/work-with-us/Register for Orlando: Join us November 15–16 at the Hyatt Regency Orlando for two incredible live events:New Patient Edge — proven systems to fill your schedule fastWin Win Associates — hire, launch, and retain profitable associates who love working with youRegister now here: https://myfivestar.com/live-event-november-2025/Subscribe: Don’t miss an episode—subscribe to The Chiropractic Deep Dive on your favorite podcast platform for weekly strategies to grow your clinic with less stress and more success.⚡ This podcast was created using AI-generated voices.

In this episode, we’re unpacking Dr. Noel Lloyd’s “Beginner to Winner” onboarding system for chiropractic assistants. If you’ve ever worried about new hires getting overwhelmed, frustrated, or leaving too soon, this episode is for you.Here’s what you’ll learn:The 5 most common onboarding mistakes (and how to fix them)Why consistency, clarity, and leadership matter from day oneHow to train new team members without overwhelming themThe importance of “the big WHY” in retaining staff long-termPractical tools like checklists, job books, and lead trainers to streamline successHow to simplify front desk systems to prevent breakdownsWhy training schedules must be protected time - not an afterthoughtHow to make training engaging, empathetic, and even funThese strategies will help you fast-track CA development, improve retention, and build a thriving, scalable practice.👉 Book a Free Call with Dr. George Birnbach to learn how Five Star can help scale your practice with the right associates: https://myfivestar.com/work-with-us/👉 Join us LIVE in Orlando, Nov 15–16 for two transformative events: The New Patient Edge – attract more new patients, fastThe Win-Win Associate Seminar – master associate systems for growthRegister here: https://myfivestar.com/live-event-november-2025/👉 Subscribe to this channel for more Chiropractic Deep Dive episodes packed with practical strategies and insights.🎙️ This episode was created using AI-generated voices.

The real cost of missed appointments—to patients, practice revenue, and team morale.Why a strong Kept Appointment Percentage (KAP) is the foundation of chiropractic success.Dr. Noel Lloyd’s analogies and scripts that change patient behavior (like the “you’re scaring me” approach).The critical role of written care plans, transfer of authority, and day 2 reports of findings.How to prevent the “Swiss cheese” schedule with practical systems and culture.The “third visit” process that trains patients to be great partners in their own care.Office culture hacks: from environment to proactive scheduling to role-playing objections.Your next steps with Five Star Management:✅ Book a free call with Dr. George Birnbach for personalized growth strategies: https://myfivestar.com/work-with-us/🎟️ Join us live in Orlando, November 15–16 for our transformational events: Win-Win Associates & New Patient Edge: https://myfivestar.com/live-event-november-2025/👉 Don’t miss future deep dives—subscribe now for more proven chiropractic practice growth strategies!

Dr. Stewart’s powerful chiropractic story: from an Air Force injury to a life-changing adjustment.Opening a chiropractic and yoga-based practice in Boulder during COVID — and the lessons learned.Why most marketing agencies fail chiropractors (cookie-cutter ads, poor service, short-term results).The birth of Chiro Ads Academy: building repeatable, sustainable ad campaigns that work.How to attract high-quality new patients who commit to care (not deal-seekers).Key metrics to track: cost per lead, customer acquisition cost, case value, and return on ad spend.Why chiropractors must learn marketing systems themselves — and how simple it can actually be.How to connect with Dr. Stewart:Visit 👉  https://makingmuvs.com/free-demo-2210 to book a free call.Or 👉 makingmuvs.com/free-training to access his 26-minute free training.🔗 Stay connected with Dr. Stewart on Instagram and his podcast, and experience his funnel firsthand to see how Chiro Ads Academy can transform your practice marketing.Want to scale your practice beyond new patients by building a successful associate program?Book a free strategy call with Dr. George Birnbach and the team at Five Star Management 👉 https://myfivestar.com/work-with-us/

Here’s what you’ll learn in this episode:What Team Doc is and how it works for chiropractorsWhy partnering with sports teams builds authority and trust fastHow to generate new patients through local sports marketing eventsReal-world examples of chiropractors successfully using Team DocTips for integrating sports event marketing into your clinic’s growth planWhy Team Doc gives chiropractors a competitive advantage in their communityWant to connect with Dr. Jeff?You can reach him directly at:🌐 Website: https://www.mybigfishenterprises.com/teamdoc📧 Email:  jeff@spinesavers.com 📱 Facebook: https://www.facebook.com/BigFishEnterprises/👉 And if you’d like to explore how Five Star can help you grow and scale your practice, you can also book a free strategy session with Dr. George Birnbach here: https://myfivestar.com/work-with-us/

You'll Learn:The difference between flying solo and having a co-pilot in practice managementKey qualities to look for in a great co-pilot for your clinicHow a co-pilot can help you focus on patient care while still growing the businessReal-world examples from chiropractic practices that turned things around with the right supportSponsored by Five Star Management – helping chiropractors streamline, scale, and succeedLinks & Resources:Learn more about Five Star Management: https://myfivestar.comBook a free strategy session: https://linktr.ee/myfivestarSubscribe for weekly chiropractic growth tips and team-building insights.This episode was created using AI-generated voices for enhanced accessibility and speed to release.

Highlights:How Dr. Bill got started in both veterinary medicine and principled chiropracticThe turning point with his son’s health and what it taught him about innate intelligenceWild stories from the field: adjusting a 1,000 lb bull and a backyard chickenWhy chiropractors must never underestimate the power of their messageHow animal chiropractic reflects core chiropractic principlesWho this episode is for:Chiropractors looking for a reminder of their “why,” DCs interested in animal chiropractic, or anyone who’s ready to reconnect with the deeper purpose behind the profession.Resources from this episode:- Learn more about Dr. Ormston’s training programs: animalchiropracticeducation.com- Tune into his podcast: Animal Chiropractic Clinic Chatter: https://podcasts.apple.com/us/podcast/animal-chiropractic-clinic-chatter/id1555356901🔔 Subscribe to our podcast, The Successful Chiro, for more inspiring interviews and real-world strategies📅 Book a free strategy call today to map out your next step toward growth, freedom, and purpose in your practice: https://linktr.ee/myfivestar

We talk about:How AI is already reshaping the future of chiropractic marketingTools and tactics to automate repetitive marketing tasksContent strategies that actually build trust with potential patientsWhy many chiropractors fail online—and how to fix itWhere to start if you're new to AI or digital marketingWhether you're marketing-savvy or just getting started, this episode is packed with actionable insights to help you grow—without wasting time or energy.🔗 Learn more about CHIROBASIX: https://chirobasix.com/📘 Check out Nick’s book: The Chiropractor’s Marketing Playbook: https://chirobasix.com/lp/book/#bookListen to Nick's podcast, the Chiropractic Practice Success here: https://chirobasix.com/podcast/Brought to you by Five Star Management. Ready to jump right into Five Star Management's Win Win Associates system? Click here to learn more and schedule a call: https://myfivestar.com/

In today’s episode of The Chiropractic Deep Dive, we explore how to build better patient care plans by focusing your leadership energy on the right problems—not just the obvious ones.You’ll learn:The 3 types of problems every practice facesHow to avoid wasting time on the wrong solutionsHow the best clinics simplify care planning for better outcomes and smoother operationsDr. Lloyd’s training—now narrated using AI—gives you tools you can use today to reduce stress, get your team aligned, and improve patient retention through better communication and systems.📞 Book a free 10-minute strategy call→ Schedule here » https://linktr.ee/myfivestar📍 Join us LIVE in Chicago – July 26–27→ Register here » https://linktr.ee/myfivestarSubscribe for weekly chiropractic growth tips and team-building insights.

What You’ll Learn in This Episode:Why lack of structure is the silent killer of meetingsThe most common leadership mistake: talking too muchThe difference between a meeting and a training (they’re not the same!)How 5–7 minute daily huddles can change your team's rhythmMorale boosters like mission anchoring and review sharingDr. Lloyd’s “dance step” framework for smoother communicationHow one doc went from team frustration to 125 extra visits a weekTake Action:✅ Subscribe to The Deep Dive for more strategies to run a successful practice✅ Book your free call with Dr. George Birnbach: https://myfivestar.com/work-with-us/✅ Join us in Chicago for Streamline, Scale, Succeed – our 2-day live event, July 26–27, 2025: https://myfivestar.com/streamline-scale-succeed/

In this episode:The real reason patients stop showing upEarly warning signs your reactivation system is brokenThe biggest reactivation mistakes and how to fix themTools like SCED, Aloha, DemandForce, and PatientPilotScripts and simple strategies for boosting return visitsHow to make your practice a place patients want to return toResources Mentioned:Book a free 10-minute strategy call: https://myfivestar.com/work-with-us/Learn about our 2-day live event in Chicago (July 26–27): https://myfivestar.com/streamline-scale-succeed/Check out our free audiobook series on YouTube: https://linktr.ee/myfivestarSubscribe for more episodes and practice growth insights.Brought to you by Five Star Management — helping chiropractors streamline, scale, and succeed.This episode was created using AI-generated voices to bring you expert insights quickly and consistently.

In This Episode, You’ll Learn:Why most chiropractors are struggling with patient flow onlineThe #1 platform Dr. Loop recommends starting with (and why)How to make low-effort, high-impact videos your audience will actually watchWhy stock photos and over-polished posts are killing your reachHow to get results with just 30 minutes per dayA smart "Power Hour" filming hack to batch content naturallyThe real cost-per-patient benchmarks you should be aiming forWhy fast lead follow-up (within 5 minutes!) changes everythingMentioned in the Episode:Register for the July 26–27 Streamline, Scale, Succeed Seminar in Chicago: https://myfivestar.com/streamline-scale-succeed/Book your free strategy call with Dr. George Birnbach: https://myfivestar.com/work-with-us/Subscribe to The Chiropractic Deep Dive podcast to stay updated with future episodes, insights, and expert strategies.About the Show:The Chiropractic Deep Dive explores high-level practice growth strategies for chiropractors who want to lead, serve, and scale with confidence.Brought to you by Five Star Management — trusted by chiropractic clinic owners for over 25 years: https://myfivestar.com/This episode was created using AI-generated voices for enhanced accessibility and speed to release.

Brought to you by Five Star Management – Helping chiropractors streamline systems, scale their teams, and succeed with purpose.If your patients ever walk in and feel invisible, this episode is a must-listen.We take a deep dive into what separates thriving practices from those just getting by—and it all comes down to the experience outside the adjustment. You’ll learn:Why 67% of patients leave practices (hint: it’s not the care)What the Ritz-Carlton and a local vet can teach your team about loyaltyThe #1 way to win patient trust on the first visit3 avoidable phrases that ruin your patient interactionsHow to build a culture where staff own the outcome, even if they don’t know the answerAn easy, ethical way to ask for referrals that actually worksThis episode was generated using AI voices for clarity, efficiency, and accessibility.👉 Book a free call with Dr. George Birnbach to implement these skills in your own practice: https://myfivestar.com/work-with-us/👉 Register now for Streamline, Scale, Succeed – our 2-day live event in Chicago, July 26–27: https://myfivestar.com/streamline-scale-succeed/👉 Subscribe to The Successful Chiro so you never miss an episode of smart strategies and chiropractic growth!

What if your team actually wanted to hit their numbers, show up early, and go the extra mile?That’s not a dream — it’s the power of gamifying work.In this episode, you'll learn:The psychology behind workplace gamificationHow to turn routine tasks into motivational scoreboardsReal-world examples of clinics that boosted morale and metricsSimple steps to implement fun, effective systems todayWant to bring this strategy into your clinic?Book a free call with Dr. George Birnbach to implement these ideas and grow your practice:👉 Book a call here.🎟️ Or join us live at our 2-day event in Chicago:Streamline, Scale, Succeed – July 26–27, 2025. Click here to learn more & register!Let’s build the practice you've been dreaming of.🎙️ This episode is brought to you by Five Star Management — helping chiropractors streamline, scale, and succeed.🔔 Don’t forget to subscribe to The Successful Chiro podcast so you never miss a strategy-packed episode!This episode was created using AI-generated voices based on real coaching content — making it faster than ever to share proven strategies with you.

Welcome to The Deep Dive, where we take source material from the field and extract the gold so you can put it to work in your chiropractic practice.In this episode, we dig into:Why even the best chiropractors struggle with team leadershipThe top 7 leadership mistakes killing performance and moraleWhat real-world doctors are doing right now to build stronger teamsHow to lead with a servant mindset that fuels growth and engagementPractical strategies you can implement immediately:Ask better questions (“What do you need from me?”)Align KPIs/KPAs with individual motivationsCelebrate wins in public, not just silentlyUse gamification, shared reading, and strengths-based role placementBuild a culture where your team feels ownership over the missionIf you're tired of juggling it all alone and want to build a team that wins with you—not for you—this episode is a must-listen.Brought to you by Five Star Management, chiropractic’s trusted source for leadership, systems, and practice growth.Want help building your own Win-Win Team?👉 Book a free call with Dr. George Birnbach to discuss your leadership strategy and next steps.Check out our upcoming LIVE event in Chicago, July 26–27, 2025!🔗 Streamline, Scale & Succeed Live Event Info🔔 Don’t forget to subscribe so you never miss a deep dive into smarter, stronger chiropractic practice growth.🎙️ This episode was created using AI-generated voices to deliver clear, engaging insights—powered by the latest in podcasting tech.

In this episode, we explore:✅ Why great patient starts still lead to drop-offs✅ The purpose and power of effective Table Talk✅ Common communication pitfalls that break patient trust✅ Scripts and phrases that reinforce confidence and retention✅ How to link adjustments directly to patient goals✅ Training tips for associates and building a reproducible system✅ Dr. Noel Lloyd’s “Battle for the Brain” approach to communication✅ How to shift patient mindset from pain relief to wellness lifestyleNotable takeaways:“I expected that” – A phrase to reinforce confidence and normal healing.“Healing happens between visits” – Reframing patient expectations.“Touch and Tell” – Connect the adjustment to what the patient feels, in real-time.Use “chunks” of time (like 4-week blocks) to make care plans feel more manageable.Don’t waste your prime minutes on fluff—structure matters.This episode is a must-listen for chiropractors who want to lead with clarity, boost retention, and build wellness-driven practices.Presented by Five Star Management – Chiropractic Consulting that helps you streamline, scale, and succeed.Want to go deeper?📞  Book a free strategy session with Dr. George Birnbach to talk through your practice’s growth bottlenecks and get a personalized roadmap HERE.🌐 Learn more about Five Star: https://myfivestar.com📲 Follow us on Instagram and Facebook.🎧 Subscribe and leave a review if this helped you!🎙️ Voice Disclaimer:This episode was generated using advanced AI voice technology to bring you coaching content more efficiently and with greater clarity. The ideas and strategies shared are 100% real — only the voices are AI.