DiscoverThe Supporting Cast
The Supporting Cast
Claim Ownership

The Supporting Cast

Author: Thinking Cap

Subscribed: 0Played: 0
Share

Description

Are you interested in Learning Technology and Learning Management Systems? Are you a Thinking Cap client looking to learn some best practices and get a glimpse behind the scenes of the Support Department? If so, you've come to the right place! The Supporting Cast is brought to you by those on the frontlines supporting LMS Admins! Join us monthly as we discuss Support and Training Topics, trends in the Industry, and upcoming updates to our platform.
7 Episodes
Reverse
EP 07: Tiny Award

EP 07: Tiny Award

2024-11-2618:51

In this Special Edition of the Support Cast we introduce you to Tiny Award! Douglas Wallace discusses Tiny Award, a new browser-based platform that goes beyond traditional LMS frameworks, enabling learners to earn badges through both structured learning and informal, everyday educational experiences across the web. Listen in to learn how Tiny Award turns the entire Internet into a learning environment, transforming the web into an interactive textbook for continuous learning.
EP 06: Connections

EP 06: Connections

2024-11-2610:12

Making all the right Connections!Listen in as Thinking Cap’s Douglas Wallace discusses Thinking Cap’s Connections features and benefits. Learn about the evolution of Supervisor connections and our newest feature - Activity connections.
Meet Abdul from Thinking Cap’s Training Department as he talks training from bootcamp to refreshers!
Join me as we talk Scorm with Thinking Cap’s Chief Learning Learner Office Campbell.
Join me as I chat with Isobel and Lia from our Onboarding Team! Learn about our onboarding process, what to expect, and the dirt on clean data. (spoiler alert – there is no such thing!)
Our veteran Support Coordinator Liam Kelly talks Support: what info to include in your tickets, what to do if you need assistance on the spot, and why he loves working at Thinking Cap.