DiscoverThe Supporting CastEP 01: Best Practices for Logging Support Tickets
EP 01: Best Practices for Logging Support Tickets

EP 01: Best Practices for Logging Support Tickets

Update: 2022-04-15
Share

Description

Our veteran Support Coordinator Liam Kelly talks Support: what info to include in your tickets, what to do if you need assistance on the spot, and why he loves working at Thinking Cap.

Comments 
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

EP 01: Best Practices for Logging Support Tickets

EP 01: Best Practices for Logging Support Tickets

Cynthia