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The Tech Blog Writer Podcast

Author: Neil C. Hughes

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Fed up with tech hype and buzzwords? Looking for a tech podcast where you can learn and be inspired by real-world examples of how technology is transforming businesses and reshaping industries?

Keep informed of the latest business and tech trends by listening to stories of other people in your field and how they are overcoming challenges with emerging technologies. Learn from the guest's actionable tips, and lessons learned to obtain greater clarity and how you can leverage technology.

In this daily tech podcast, Neil interviews tech leaders, CEOs, entrepreneurs, futurists, technologists, thought leaders, celebrities. I have also teamed up with Citrix and its Citrix Ready partners to reveal how they are solving problems together while building the future of work.

We discuss how tech trends such as AI, machine learning, 5G, IoT, AR, VR blockchain, crypto, and digital transformation strategies are already reshaping our world.

Guests from every industry educate listeners through sharing their road to success, startup stories, and how technology transformed their business and life. Join me for a daily dose of optimism and motivation as I prove that technology really does work best when it brings people together.
917 Episodes
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Many will know RR Donnelley (RRD) as the company that prints the phonebooks. However, RRD understood that the world is quickly evolving, which is why they evolved their business from phonebook-printer to a full-blown marketing solutions company that helps much of the Fortune 500 create, manage, deliver, and optimize their multichannel marketing. In fact, RRD was recently ranked at #8 in the U.S. Ad Age Agency Report. Here in 2019, RRD is a leading global provider of multichannel solutions for marketing and business communications. With more than 50,000 customers and 43,000 employees across 34 countries, RRD offers a comprehensive portfolio of capabilities, experience and scale that enables organizations around the world to effectively create, manage and execute their multichannel communications strategies. Whatever the medium, message, size or screen, RRD is connecting your brand to your audience with an entire spectrum of integrated services and technology. I wanted to learn more about how RRD is using its deep industry knowledge and broad range of capabilities to help its clients better connect with their customers, from marketing programs that generate new customers to critical business operations. Doug Ryan, president of Marketing Solutions at RRD joins me on my daily tech podcast to share the story behind RRD’s evolution to a top agency and what a successful marketing program looks like in 2019. Doug leads RRD’s Marketing Solutions segment, which leverages an integrated portfolio of data analytics, creative services and multichannel execution to deliver comprehensive, end-to-end solutions that drive marketing ROI. Doug is responsible for RRD’s direct mail, in-store marketing, digital print and digital solutions businesses. Doug joined RRD in November 2017. Prior to joining RRD, Doug served as President, North America, of Digitas, digital pioneers in one-to-one marketing. Doug was at Digitas for almost eight years, where he grew the P&L by $500 million.  
When the New York Times launched its first web presence, new CTO Andres Rodriguez faced a major challenge – how to scale web services from 10,000 internal users to millions of subscribers. Andres’ IT team could have purchased racks of web servers and load balancers. But building out The Times’ data center wouldn’t withstand the massive number of hits to its site when a major story broke. Instead, Andres turned to Akamai, whose use of the internet to replicate and cache content globally provided scale a single enterprise couldn’t match. His early use of what is now considered a cloud service was a huge success. As The Times began digitizing more of its content and production workflows, Andres soon encountered his next big challenge – how to store, protect, and manage the files that were doubling in size and number every year. He could have purchased racks of NetApp NAS devices, backup solutions, and disaster recovery infrastructure. But this hardware-based model could no longer support the magnitude of file growth. A new file services approach uniting the performance and access of NetApp with the scalability, stability, and global reach of Akamai was needed. Andres’ idea for “NAS Unified” – Nasuni – was born. Andres Rodriguez, founder, and CTO of Nasuni and former CTO of the New York Times joins me on my daily tech podcast to discuss what enterprises can do to ensure their data and cloud storage is AI-ready Unstructured data is a growing source of value, but traditional ways of storing, sharing and protecting the data--especially across multiple locations--are not keeping up with the demand for lower cost, more efficient and smarter infrastructure. Andres outlines steps organizations can take to harness unstructured data for new capabilities, including how to modernize your applications for high-performance while placing files and metadata correctly, so scaling will still be cost-effective. Andres can also shares a few anecdotes on how global firms in engineering, architecture, construction, and other industries were able to take these steps to accelerate digital transformation.  
At the end of every episode of this podcast, I say that technology works best when it brings people together. But Dayn Amade is using technology to unite communities in Mozambique to save lives. I felt compelled to learn more about his inspirational story. An African solution to an African problem, the Community Tablet is the first digital school, which runs on four to six large LCD screens, powered by solar panels transported by a trailer (which can be attached to anything – from a motor vehicle to a donkey). In recent weeks Ebola has once again been making headlines, with Congo struggling to deal with the latest wave of the disease, and Western NGOs pledging new funding to battle the problem. Dayn Amade says aid efforts are being hindered by the fact that people don’t even believe Ebola exists, so the most important thing to focus on is educating communities about the problem. I invited Dayn onto my tech podcast to discuss why a new digital approach can help increase understanding. I also learn how it is helping overcome issues of ‘otherness’ and trust using animation and video while engaging people so they are aware of the risks and how to protect themselves. For example, The Community Tablet was able to reduce cholera cases by 60% in just 4 months. We also talk about the importance of closing the loop by providing health services such as the administration of vaccines or the taking of blood samples. Dayn reveals how they are creating digital health identities for those in rural communities, producing data cards to track vaccine history from person to person, record personal data. He also explains how this big data can help to identify trends and be used in wider campaigns
Starting in the early 90s, Citrix established themselves as the key solutions provider that pioneered secure remote access, to securing app delivery on different endpoints. In the 2000s, this evolved into enabling enterprise mobility. Here in 2019, the company is on a mission to create a true digital workspace that addresses the pain point/demands of end-users and IT admins. Our world has been transformed by technology. There are now more devices and applications in the enterprise. So what does this mean for the future of work? Citrix Workspace is aimed at changing the way people work in the new workforce. The goal of the Citrix Workspace and the Workspace with intelligence was unveiled at Citrix Synergy 2019 and ensures end-users are using technologies that make them more productive. What does this mean for you and your business? I have joined forces with Citrix Ready to interview Citrix partners and learn how together they are building the future of work. On today's episode, I interview Nitin Sharma from Citrix and Trentent Tye from ControlUp. About Nitin Sharma Nitin Sharma is a leader in product and solutions marketing strategy at Citrix. He is responsible for designing and executing global, companywide go-to-market strategies for digital workspace solutions. With a passion for solving business problems with technology solutions, he has held various solutions sales and marketing roles—targeting audiences at all levels: executive, line of business, and IT. Trentent Tye Trentent Tye was first introduced to Citrix in 2011. Originally an Active Directory administrator, seeing Citrix XenApp in action was immediately engaging and he sought to know more. Applying for a Citrix position with no Citrix experience, Trentent became a Citrix Administrator by promising to become an expert efficiently. From here, he was introduced to complementary technologies like Microsoft's App-V and UE-V and became a Microsoft MVP in 2015. He achieved the Citrix CTA designation in 2017 to highlight his prowess in Citrix technology and then achieved the Citrix Technology Professional (CTP) in 2019. After experiencing the challenges in Health Care and Oil and Gas environments, Trentent joined ControlUp to further his passion for making people's lives better. About Citrix Ready Citrix Ready identifies recommended solutions that are trusted to enhance the Citrix Delivery Center infrastructure. All products featured in Citrix Ready have completed verification testing, thereby providing confidence in joint solution compatibility. Leveraging its industry-leading alliances and partner ecosystem, Citrix Ready showcases select trusted solutions designed to meet a variety of business needs. Through the online catalog and Citrix Ready branding program, you can easily find and build a trusted infrastructure. Citrix Ready not only demonstrates current mutual product compatibility but through continued industry relationships also ensures future interoperability. About ControlUp IT management is crowded, but is ready for a revolution. There are literally dozens of products that help monitor or analyze an IT infrastructure. Only ControlUp focuses on what matters most: Being able to easily find the root cause of IT issues, remediate directly from its UI vs. having to rely on several tools, and strategically analyze historical resources, usage, and issues data.  
Slice Labs Inc., the insurance engine leading tomorrow’s cloud-based, on-demand digital services ecosystems, recently announced Slice Mind, a new business unit of Slice, powered by an insight engine to help companies with personalization, experimentation, simulations, predictions, risk modeling, and product recommendations. Slice Mind combines AI, machine learning and behavioral psychology into an engine that transforms data insights into actions in order to deliver real business value and advantage for companies looking to future proof themselves. I spoke to Slice Labs’ CTO, Stu Basermanon episode #855 of this podcast back in May. But I recently learned that Slice has hired a new Head of Cyber, Jocelyn Getson. I thought this was a great opportunity to learn more about what the company has been doing since we last spoke. Jocelyn has a keen interest in the on-demand space and improving the customer experience across all touchpoints in insurance. With her expertise in cyber insurance, she understands the pain points that, specifically, SMBs face when it comes to IT infrastructure and how insurance can help fold in a layer of security that’s needed at the onset of a small business strategy. Today, we talk about cyber-related topics, her vision for what the future of insurance looks like, how technology plays a crucial role across the insurance industry, and much more. Jocelyn shares also shares her passion that encompasses identifying, building, and implementing risk-based programs for a diverse array of partners, including manufacturers, retailers, smart home technology providers and insurtechs. Her approach to building and launching successful cutting edge products is collaboration and partnership. Jocelyn is also a frequent speaker and contributor to industry conferences and events. She also holds a Bachelor’s of Science in Business Administration, with a concentration in Marketing from the University of Arizona.  
LastPass by LogMeIn is known for managing your passwords and online life, so you don't have to. They have made going online easier and safer, and supporting all of our browsers, operating systems, and mobile devices since 2008. However, there is much more to this story. LastPass Enterprise scales SSO and password management for teams small and large, helping IT be more secure, maintain compliance, and increase the productivity of the organization. LastPass was also acquired by LogMeIn in 2015 for $110 million. But how would these two companies work together? LogMeIn, Inc. simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. With millions of users worldwide, their cloud-based solutions make it possible for people and companies to connect and engage with their workplace, colleagues, customers, and products anywhere, anytime. Dan DeMichele VP Product Management, Identity Access Management, LogMeIn joins me on my tech podcast. We discuss how they are addressing the growing cyber threats to the SMB market – especially in today’s changing workplace with BYOD and remote work. Verizon’s 2019 Data Breach Investigations reported that 43% of small businesses fall victim to data breaches, and many SMBs don’t have the resources to implement robust security programs – let alone user-friendly programs that make it easier for employees to comply. The average organization has at least four IT security objectives coming in the next year, including securing data, securing new technologies as they’re adopted and reducing risk. Although they will have competing priorities the risks of not managing identity are unthinkable. IT teams are likely motivated to prioritize security and invest in identity because they’ve seen the consequences of failing to do so. But I learn how LastPass Identity provides simple control and unified visibility across every access point, without the hassle of managing multiple solutions. We also discuss how small businesses can build their programs to meet the needs of today’s workforce, beginning with an identity management strategy.  
Contentsquare is a digital experience insights platform that helps businesses understand how and why users are interacting with their app, mobile, and web sites. The company computes billions of touch and mouse movements and transforms this knowledge into profitable actions that increase engagement, reduce operational costs, and maximize conversion rates. Using behavioral data, artificial intelligence, and big data to provide automatic recommendations, Contentsquare empowers every member of the digital team to measure the impact of their actions easily and make fast and productive data-driven decisions to optimize the customer journey. I invited Jean-Marc Bellaiche back on to my daily tech podcast to talk about the recent news of Salesforce partnering with Contentsquare to make its actionable customer behavior metrics available through its Commerce Cloud Marketplace. With Contentsquare’s exclusive engagement and revenue metrics (Content Attractiveness, Revenue per Click, Hesitation Time, etc.), Commerce Cloud clients can quickly see how to streamline their product search process, tailor customer journeys, and optimize content for conversions. I learn more about how Contentsquare, which works with brands like GoPro, Sephora, Walmart, Ikea and is the first and only globally available experience insights solution on the commerce marketplace. We also talk about how this partnership validates that experience insights should be part of any e-commerce stack so that understanding and optimization can happen right in the build environment.
On today's podcast, we have a fantastic tech story. The founders of Origin are Chris Prucha (ex-Apple) and Joel Ong (ex-Google). They had the vision to change manufacturing as we know it by making 3D printing (or additive manufacturing as it's known in manufacturing) viable mass production. By leveraging the powers of mass computation and mass connectivity to the opportunity to make parts, they are aiming to help manufacturers build better products at a lower cost, more sustainability, and to help get products to underserved remote places throughout the world. Origin came out of stealth late last year. On, May 20th, the company unveiled its new commercial-grade 3D printer. They also recently announced a partnership with one of the world's leading shoe brands. Chris Prucha joins me to share their story and how they are changing the world of manufacturing with 3D Printing.
Hazelcast CEO, Kelly Herrell has an inspirational story. He put himself through graduate school by working on a commercial fishing boat for 18 hours a day, 7 days a week for 110 straight days in the unforgiving North Pacific each year. Here in 2019, he spearheads Hazelcast, an in-memory computing company providing services to JPMorgan Chase, Charter Communications, Ellie Mae, UBS, National Australia Bank, SigmaStream and many more. According to Kelly, this boom in in-memory computing is spurred by the need for extreme speed among Global 2000 businesses, as mere microseconds of delay can now mean billions in payment fraud undetected, missed e-commerce transactions or even failing to predict an industrial disaster. Hazelcast offers the fastest data processing on the market for the largest, most data-intensive companies, making it central to the growth of the category. Essentially, the leading in-memory computing platform company addresses the growing demand for enhanced application performance, speed and scalability.   Hazelcast’s in-memory computing platform is comprised of two core products: Hazelcast IMDG and Jet. Hazelcast IMDG is an in-memory data grid built and proven to provide the performance at scale required by the world’s largest organizations. Hazelcast Jet, is an ultra-fast, application embeddable, stream and batch processing engine capable of supporting real-time streaming data. The company also offers Hazelcast Cloud, a fully managed, low latency data layer for cloud-based workloads at any scale. Hazelcast’s customers include six of the world’s 10 largest banks and 36 of the Fortune Global 500; its technology is deployed at nearly every major credit card company, five of the world’s largest e-commerce companies and four of the largest telecommunications companies. Hazelcast CEO, Kelly Herrell joins me on my tech podcast to share his inspirational story.  
Adobe recently announced that it is bringing its Document Cloud to Microsoft Office 365 and Dynamics 365, making it easier for licensees of both to quickly convert files into PDFs and into Acrobat. Adobe, working with Microsoft, is delivering superior digital document experiences to millions of joint customers, changing the game in workforce productivity. “Whether onboarding an employee, signing up a new customer, or completing a critical sales contract, great experiences start where the document does, in Adobe Document Cloud,” said Ashley Still, vice president and general manager, Digital Media, Adobe. I wanted to learn more about how Microsoft and Adobe share a common vision of the workplace of the future—one that is centered on teamwork and collaboration. Lisa Croft, Group Product Marketing Manager at Adobe joins me on my daily tech podcast to reveal more about the blossoming partnership between Adobe and Microsoft. With Adobe is working closely with many some of the world's biggest brands, we also explore some of the common trends and challenges around digital transformation strategies. But also how Adobe and Microsoft are working together to provide solutions to these challenges. Lisa has 20+ years of experience in the technology industry utilizing various enterprise software solutions. Her experience includes pre-sales, client development, project management, marketing, software development and customization, and training for large customers. Lisa also excels in managing and supporting multiple sales personnel, customers and projects across a large geographic area. Her extensive experience in preparing presentations and customized demonstrations to various audiences and mediums augments her strong expertise in forms design, workflow analysis and design, systems integration, and accessibility.
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Comments (2)

Neil Parker

Fascinating concept & episode. Thoroughly enjoyed it, thanks!

Jun 18th
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Sindhuja Rao

Neil Parker ✌️

Jun 18th
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