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© 2025 Trust on Purpose
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Are you intentional about building, maintaining or repairing trust with the people in your life? Most of us aren’t, and sometimes important relationships suffer as a result. So much of what is right or amiss in those relationships ties back to trust, whether we realize it or not. We are dedicated to helping you become intentional about cultivating strong trust with everyone important in your life: the people and teams you lead and work with, and your family, friends and community, as well. In the Trust on Purpose podcast, we dive into everything that makes up trust, what supports and damages it. We unpack situations we commonly see with leaders, teams, organizations, and others we work with to show how trust can be strengthened, sustained, and repaired when broken. Listen in for conversations between two pros who care deeply about you being an intentional and masterful trust-builder in your life so you and your relationships flourish. We share pragmatic and actionable takeaways you can use immediately and deepen with practice. If you have questions or situations related to trust that you’d like us to talk about in a future episode, please email charles@insightcoaching.com or ila@bigchangeinc.com.
We'd like to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music that you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for the superpower editing work that he does to take our recordings from bumpy and glitchy to the smooth and easy to listen to episodes you are all enjoying. From our hearts, we are so thankful for this team and the support they provide us.
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Send us a message - we'd love to hear from you Overwhelm never asks permission. When it hits, our reflex is to work harder and push through. Yet that often distracts us from the one thing that restores clarity: pausing. In this new episode of Trust on Purpose, we dive into the difference between a nourishing pause and disassociation, how awareness of our sensations helps us return from checkout mode, and how small rituals create the space where we can make better choices. We share simple way...
Send us a message - we'd love to hear from you What happens when you choose long-term trust over short-term speed? Psychologist Susan David's powerful question launches us into a revealing exploration of how trust-building decisions fundamentally transform outcomes. This episode contrasts two dramatically different approaches to organizational change. On one hand, a team that prioritizes rapid implementation, making unilateral decisions and forcing solutions on users can lead to active sabota...
Send us a message - we'd love to hear from you What if the secret to breakthrough results isn't working harder but making better promises? Bob Dunham, founder of the Institute for Generative Leadership, reveals the power of trustworthy commitments in creating extraordinary outcomes. Dunham challenges the mechanistic approach dominating today's workplace, where employees are treated as production units rather than humans with creative potential. "We've left out being human; everything's being ...
Send us a message - we'd love to hear from you "I shouldn't have to explain this." Sound familiar? A lot of leaders feel this way about making clear requests of people. It creates a destructive cycle: vague directions lead to poor results, which fuel resentment and reinforce the belief that explanation shouldn't be necessary. The hidden cost is teams divided between mind-readers and the confused, while everyone wastes time "spinning," trying to guess what leaders actually want. What feels lik...
Send us a message - we'd love to hear from you What happens when we trust life enough to put down our armour and show up authentically? Poet Rosemerry Wahtola Trommer takes us on a journey through the transformative power of creative practice and how it builds the muscle of trust - in life, in ourselves - that we need in our most challenging moments. Rosemerry opens our conversation with her powerful poem "Growing Trust," asking why we would ever "slip back into armour" when life itself is w...
Send us a message - we'd love to hear from you What truly makes a good leader? We dive into this question by challenging ourselves to identify the qualities that matter most – and then getting real about how we're actually doing. We share some of our own leadership strengths and blind spots, but the conversation quickly evolves into something more interesting: How do you even know if you're leading well? Turns out, your body might have more answers than you think. We wrestle with some of the ...
Send us a message - we'd love to hear from you Have you ever felt that weighty silence in a team meeting when dissatisfaction hangs in the air but remains unspoken? That silence might be eroding trust beneath the surface of your relationships and organizations. In this conversation, we explore how dissatisfaction manifests across different contexts - from personal relationships to large organizations, with special focus on team dynamics when remaining quiet creates invisible barriers. We disc...
Send us a message - we'd love to hear from you Could love be the key to workplace innovation, productivity, and social change? Amy Elizabeth Fox, CEO of Mobius Consulting, thinks so. We have a fascinating conversation with her in which she advocates integrating healing practices and psycho-spiritual transformation into organizations, challenging the idea that caring connection and high performance are mutually exclusive. Amy believes our current reality (which she describes as brittle, anxiou...
Send us a message - we'd love to hear from you Psychologist Dr. Jody Carrington joins us to discuss the paradoxical nature of being human: we are biologically wired for connection, yet struggle to truly see each other. Drawing from her work with first responders and children, she explains how emotional regulation builds trust and why distrust often stems from trauma rather than choice. We explore how digital connectivity, sleep deprivation, and fractured attention hijack our nervous systems,...
Send us a message - we'd love to hear from you Trust-building isn’t just a nice concept; it can be identified as a key performance indicator that can reshape how consistently people build and maintain trust within an organization and even with external stakeholders. We're joined by Sandra Rose and Leonie von Uthmann from NRICHED, who introduce their groundbreaking tool, TrustY - an innovative product that puts a number on trust in your organization. Together, we break down the four essential ...
Send us a message - we'd love to hear from you In our latest episode, we talk about the often-overlooked but game-changing aspect of flexible leadership with Kevin Eikenberry, a well-known author and leadership expert. As leadership gets more complex, knowing how to be flexible gives leaders the tools they need to handle uncertainty. Kevin shares how leaders can develop an adaptive mindset based on intention and awareness, helping them respond to challenges on the fly. You'll hear Kevin's tak...
Send us a message - we'd love to hear from you How often do you blame yourself for not doing enough to support the people who work for and with you? If you do, it turns out you aren’t alone. In this episode, we look at what happens to leaders when they carry the belief they aren’t doing enough—for the teams they lead and the teams they are on. We consider examples of people we’ve coached who lived with some version of this story, and the suffering it produces, including breakdowns in trust, f...
Send us a message - we'd love to hear from you What happens when you pour your heart into work only to be met with silence? Or have you ever felt the sting of being ignored after applying, and even interviewing, for a job? You’re not alone. In a new episode of Trust on Purpose, we unravel the silent killer of workplace trust - ghosting. The frustrating reality of unacknowledged contributions almost always erodes trust. From candidates experiencing profound disappointment and companies unknow...
Send us a message - we'd love to hear from you Join us as we explore a field-tested framework for building and repairing trust. Drawing from "The Thin Book of Trust," we break down the four essential assessments that shape our choice to trust others. Discover why some relationships feel like safe harbours while others leave us constantly on guard, and learn how to navigate the complex dynamics of trust in all areas of life. Whether you're looking to strengthen trust in individual relationship...
Send us a message - we'd love to hear from you Every broken New Year's resolution leaves a crack in something far more precious than our goals - it fractures the trust we hold with ourselves. In this episode, we confront the damage of making promises we never truly intended to keep, and how these seemingly small betrayals ripple through our lives, relationships, and leadership. Our own personal stories illuminate why simply understanding our failures isn't enough - we must dive beneath the s...
Send us a message - we'd love to hear from you Ever wondered how avoiding difficult conversations could be sabotaging your relationships and your career? Join us as we explore the art of timely communication, inspired by insights from Joseph Grenny's "Crucial Conversations." We delve into the reasons we shy away from those essential talks, whether it's fear, procrastination, or the pressures of a fast-paced environment. We share personal anecdotes and reflect on our own internal battles that ...
Send us a message - we'd love to hear from you In a world that demands constant multitasking and perfection, it’s easy for self-trust to slip through the cracks. In this episode of Trust on Purpose, we dive into what it really means to trust yourself and how it shapes both your personal and professional life. We share an honest conversation about how life’s changes can shake our confidence and why it’s okay (and even helpful) to let go of the pressure to remember everything and focus ...
Send us a message - we'd love to hear from you Get ready to dive deep in this episode of Trust on Purpose, where hosts Charles Feltman and Ila Edgar tackle big questions around trust and artificial intelligence - starting with a curious twist! It kicks off with the story of a school project involving AI-generated sloth images - yes, sloths - and quickly jumps into a thought-provoking conversation about the ripple effects of AI on trust in our daily lives. Can we believe everything we see and ...
Send us a message - we'd love to hear from you Today, we’re diving into a question that strikes at the heart of workplace dynamics: can a truly great workplace happen without a team-wide effort, or is it solely the leader's responsibility? We draw inspiration from Tom Geraghty's insightful perspective from a recent conversation: "A great workplace is worth working for." We’re flipping the usual script on who drives work dynamics and culture. Spoiler: everyone does - for better or worse! We ex...
Send us a message - we'd love to hear from you In Part 2 of our conversation with Tom Geraghty, we explore the critical role of psychological safety and how leaders can model it for their teams. He explains how creating a psychologically safe environment isn’t just about good intentions, but about understanding how your team's lived experiences shape their perception of safety. Tom outlines actionable steps for leaders: from openly discussing psychological safety and being aware of power dyna...
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