Trust, Safety, and the Power of Failure with Tom Geraghty - Part 2
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In Part 2 of our conversation with Tom Geraghty, we explore the critical role of psychological safety and how leaders can model it for their teams. He explains how creating a psychologically safe environment isn’t just about good intentions, but about understanding how your team's lived experiences shape their perception of safety. Tom outlines actionable steps for leaders: from openly discussing psychological safety and being aware of power dynamics, to acknowledging and reinforcing behaviors that foster a safe space.
Tom also dives into the cultural and neurodiverse factors that influence how team members perceive psychological safety and why leaders must adapt their approaches to accommodate these differences. Finally, Tom debunks the "reinforcement and punishment" myth, showing how punishing mistakes can silence important feedback and why thanking your team for sharing bad news is crucial. Leadership isn’t about avoiding problems but creating an environment where they can be safely addressed.
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