UC Today

UC Today

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

Intermedia - Services are Key to Differentiate with Microsoft Teams

In this video, UC Today's David Dungay talks with John Tucker, VP of Product at Intermedia, about how Service Providers can enhance their Microsoft Teams offerings. They explore the challenges of delivering a seamless Operator Connect experience, strategies for differentiating Teams services in a competitive market, and how to avoid the "commodity trap" by developing higher-value propositions.

04-25
15:43

Comms VNext 2025: Key Takeaways with Jabra's Josh Blalock

Watch on YouTube. UC Today Journalist Kristian McCann sat down with Josh Blalock, Chief Evangelist at Jabra to break down key insights from Comms VNext 2025. In this exclusive interview, Josh Blalock revealed main themes of the conference, and key insights gained from it, including: Industry discussions on AI's evolving capabilities on Microsoft TeamsThe interest in governance strategies addressing security concerns in hybrid work environmentsHow attendees and hosts explored the intricacies o...

04-24
15:10

The Latest UC News on Trump Tariffs, Google Next, Canva Create and Microsoft's Copilot

Watch on YouTube. In this episode of The Big UC News Show on UC Today, host David Dungay and co-host Kieran Devlin bring together an all-star panel of experts: Zeus Kerravala, Irwin Lazar, Melody Brue, Evan Kirstel, and Craig Durr. They break down the biggest developments in UC and collaboration—from Google’s jaw-dropping AI showcase from Google Next and Canva’s surprising push into productivity, to Microsoft Copilot’s evolution and the massive impact of U.S. tech tariffs. If you're in the UC...

04-17
33:35

Service Providers Must Rethink Everything in the Age of AI

In this exclusive interview, David Dungay, Editor in Chief of UC Today sits down with Mark Sher, SVP of Product Marketing at Intermedia, for a deep dive into the rapidly evolving service provider space. As AI and platform migration collide with legacy infrastructure, Mark lays out what’s really at stake for providers—and how Intermedia is uniquely positioned to help them future-proof their offerings. If you're in the business of connectivity, this conversation could reshape your roadmap. The ...

04-11
14:45

Partner Perspectives - Adopting Killer Microsoft Teams Integrations

In this exclusive UC Today interview, David Dungay sits down with Mike Promotico, CEO of ProTelesis, to discuss the company’s game-changing partnership with Intermedia. With a strong white-label strategy and a deep focus on Microsoft Teams integrations, ProTelesis is revolutionizing how businesses adopt cloud-based CX, AI-driven collaboration, and secure archiving. If you’re looking for insights into real-world Teams success stories, AI adoption, and the power of white-labeling—this is a must...

04-08
14:17

The Ultimate Compliance Playbook for Zoom AI, Workvivo & Beyond

In this exclusive interview, Rob Scott, Publisher, UC Today sits down with Garth Landers, Director of Global Product Marketing at Theta Lake, to break down the compliance challenges and opportunities for organizations using Zoom’s ecosystem—including Zoom Meetings, Zoom Phone, Workvivo, and AI-powered collaboration tools. With AI-driven productivity tools like Zoom AI Companion rapidly transforming workplace communication, compliance leaders must adapt to ensure governance, security, and regu...

04-03
23:48

Big UC Update: Shure

In this in-depth UC Today interview, host Kristian McCann sits down with Sam Sabet, Chief Technology Officer at Shure, to explore how Shure is innovating audio technology and shaping the future of communication solutions. Discover how Shure's century-long expertise is driving technological advancements in audio, from professional sound systems to enterprise communication tools. If you're looking for expert insights into audio innovation and technology strategies, this conversation is a...

03-12
25:34

Latest Big UC News On AWS Drops Chime, Avaya's Latest Cuts, RingCentral's Analyst Event

In this UC Today News Panel, David Dungay and Kieran Devlin are joined by a powerhouse lineup of experts to unpack the latest game-changing shifts in UC and CX. From AWS Chime shutting down to Avaya’s strategic pivot, the conversation gets deep into industry consolidation, AI’s growing influence, and the future of unified communications. Join Blair Pleasant, Craig Durr, Evan Kirstel, Dominic Black, John Arnold, and Faye Bennett as they explore what these big moves mean for service providers, ...

03-04
38:20

Tata Communications on AI, Collaboration and The Future of Unified Communications - Big UC Update

In this exclusive UC Today interview, David Dungay sits down with Vivek Kar, Head of Employee Interaction Suite at Tata Communications, to explore the evolution of enterprise collaboration, AI’s game-changing role, and the future of global connectivity. With 16 years of industry experience, Vivek has witnessed firsthand the rapid transformation from traditional telephony to AI-powered, cloud-first communication solutions. In this deep dive, he shares insights into Tata Communications’ global ...

03-04
27:17

Unlocking Strategic Wins for UC Resellers and Service Providers

Join UC Today's Kieran Devlin as he sits down with Steve Forcum, Director of Marketing and Program Management at SIPPIO, to explore the evolving landscape of cloud communications. With enterprises shifting towards integrated communication platforms like Microsoft Teams and Zoom, resellers and service providers must adapt to stay competitive. This discussion uncovers the strategies and insights that can drive success in 2025 and beyond. How can UC resellers and service providers thrive in an i...

02-24
22:28

How Improved Audio is Levelling up Microsoft Teams Rooms

In this engaging video interview, Susie Harrison, Head of Content, UC Today, sits down with Tyler Troutman, Global Strategic Market Development at Shure, to explore the critical role of flawless audio and security in Microsoft Teams Rooms. As hybrid meetings become the norm, ensuring audio equity is essential to maintaining engagement and inclusivity for all participants, whether they are in the room or joining remotely. The discussion highlights Shure’s latest Microsoft Teams Room solution, ...

02-12
08:34

Why Cavell is Bringing its Renowned Summit to APAC in 2025

Watch on YouTube. The Asia Pacific region is rapidly becoming a hotbed for cloud communications, and Cavell is finally bringing its prestigious summit to the region. In this exclusive interview, Rob Scott sits down with Trent Webby, Head of Asia Pacific at Cavell, to discuss the inaugural Cavell Summit Asia Pacific and why now is the perfect time to launch. Why Attend? Cavell’s renowned summits have been running successfully in Europe and North America for a decade, and now, after extensive r...

02-11
10:04

The Future of AI-Powered Compliance: Smarsh CEO on Market Trends & Growth Potential

💡 AI is transforming the compliance industry – but how? In this deep-dive conversation, Smarsh CEO Kim Crawford Goodman and CallCabinet Founder Ryan Kahan explore the latest trends, market challenges, and how businesses can stay ahead in an increasingly complex regulatory landscape. Topics covered in this discussion: 🔹 Why AI-powered compliance is more important than ever 🔹 The impact of rising regulatory scrutiny (over $4B in fines!) 🔹 How businesses can leverage voice analytics for better r...

02-10
20:51

Big UC Update: VOSS

UC Today's Kieran Devlin speaks to Mike Frayne, CEO of VOSS. In this session, we discuss the following: 1) An introduction to Frayne and VOSS as a business 2) VOSS's portfolio, approach to market and customer base 3) The challenges impacting VOSS's customers and how VOSS's tech and expertise addresses them

01-27
27:06

Latest Big News on Gamma's Latest Acquisition, Google & Microsoft's AI Pricing Strategy & AI Agents

Watch on YouTube. In this UC Today special, host David Dungay and co-host Kieran Devlin bring together an all-star panel of industry experts, including Craig Durr, Melody Brew, Evan Kirstel, Urwin Lazar, Elka Popova, Zeus Kerravala, and Dominic Black. With January just underway, this discussion dives into hot topics and news stories of the year (so far) like Gamma's strategic acquisition spree, the cost strategy behind AI features from the big vendors, and the evolving role of voice in unifie...

01-21
38:46

Serving Multi-Region Customers with Operator Connect

In this episode of UC Today, host David Dungay is joined by Ian Reither, Co-Founder and COO of Telnyx, to discuss how Operator Connect is transforming global communications for multi-region businesses. As a connectivity provider with a strong focus on AI-first solutions and global compliance, Telnyx is setting the standard for seamless, scalable Microsoft Teams calling. If you’re navigating the complexities of multi-region operations or exploring the potential of Operator Connect, this is the...

01-21
11:16

Partner Business Models Will be Key to Finding Value in 2025

In this episode, David Dungay hosts Paul Holden, VP of EMEA at CallTower, and Jon Arnold, Principal at J Arnold and Associates, for a deep dive into the evolving landscape of channel partner business models. With AI, cloud-to-cloud migrations, and vertical specialization taking center stage, this conversation offers actionable insights for partners looking to maximize their potential in 2025 and beyond. If you're a channel partner or tech enthusiast, this discussion is one you can’t afford to...

01-20
23:42

Big UC Update: Dstny

UC Today's David Dungay speaks to Jeannie Arthur, MD, Dstny for Service Providers In this session, we discuss the following: An introduction to Dstny.A deep dive into Dsnty's products and go-to-market and implementation strategies.

01-16
23:41

From Legacy to Limitless: Teleport Opens the Portal to Simplified UC Migrations

Migrating unified communications (UC) systems has long been a nightmare for enterprises — plagued by downtime, hidden costs, and legacy PBX complexities. But what if those challenges were a thing of the past? In this exclusive UC Today session, Rob Scott sits down with industry experts to introduce Teleport by Nuwave — the groundbreaking tool that redefines UC migrations for service providers and enterprises. With insights from Mark Bunnell, COO at Nuwave, alongside Tom Arbuthnot, a Microsoft...

01-16
38:55

Vodafone Business and RingCentral on the Power of UC & CC Integration

UC Today's David Dungay hosts Aahad Khalid, UC & CC Product Lead, Vodafone Business UK, and Phil Doherty, AVP Sales Engineering for International Global Strategic Providers at RingCentral.In this session, we cover:The role of Telcos in UC and CCThe best performance gains from businesses using an integrated UC and CC platformHow to bring existing UC & CC services together or opt for an entirely new fully integrated provider

01-14
27:45

Recommend Channels