Voices of HR

Staying ahead of HR trends is no easy feat, but embracing innovation can set organizations up for long-term success. To explore how HR leaders can navigate AI, leadership development, and talent challenges in 2025, we’ve called in HR expert Dan Kaplan, Senior Partner at Korn Ferry. Highlights [2:15] Why 2025 is the year of innovation for HR[4:00] AI’s evolving role in HR and talent management[7:30] How CHROs can strategically adopt AI without the noise[10:45] The growing importance of HR technology ecosystems[15:20] CHRO compensation trends and increasing demand for top HR talent[18:50] Succession planning challenges for HR leadership[23:10] The need for stronger leadership development programs[29:35] Rebuilding trust and engagement between employees and leadership[34:50] HR’s role in fostering a culture of accountability and innovation Guest Bio Dan Kaplan, Senior Partner, Korn Ferry Dan Kaplan is a trusted advisor to top executives, boards, and investors. As a Senior Partner at Korn Ferry, he specializes in recruiting leaders for private equity firms and human resources. Recognized by Business Week as one of the world’s 50 most influential headhunters, Dan has been featured on CNN, CNBC, CBS Radio, The Wall Street Journal, Forbes, Fortune, and Bloomberg News. He is also a participant in the World Economic Forum’s Talent Mobility Summit. Dan’s expertise lies in leadership development, talent strategy, and helping businesses future-proof their workforce. Links HRMorning | HR News and Insights Dan Kaplan | LinkedIn Profile

Showing employees that you genuinely care can transform workplace culture and drive organizational success. To explore how to create meaningful employee connections, we've called in HR expert Becky Cantieri, Chief People Officer at SurveyMonkey. Highlights [2:09] How surveys drive trust and engagement [3:30] Turning feedback into action [6:00] Employee-initiated benefit programs [9:30] Encouraging a culture of direct feedback [12:40] Overview of the "Feedback as Fuel" program [25:50] Transitioning to hybrid work: The Choice Model [28:49] Employee feedback on flexible work options [31:25] Balancing trust with accountability in remote environments [35:00] HR’s evolution into a strategic business driver [41:46] Advice for aligning HR strategy with business goals Guest Bio Becky Cantieri, Chief People Officer, SurveyMonkey Becky Cantieri has over two decades of HR leadership experience. Since joining SurveyMonkey in 2011, she has pioneered impactful programs like "Feedback as Fuel" and the Choice Model for hybrid work, fostering a culture of trust and engagement. Becky’s prior leadership roles include 11 years at Yahoo, where she supported advertising, marketing, and talent acquisition functions, and her early career at Nordstrom in HR, sales, and customer service. She holds a BA in Public Administration from San Diego State University and an MBA from San Francisco State University. Links Rebecca Cantieri | LinkedIn Profile HRMorning | HR News and Insights

Individuals who have served in the armed forces can help close today's talent gap. To effectively leverage this mission-driven talent pool, we've called in HR expert Heather Wilson, Executive Vice President and CHRO of Astrion, and a veteran of the U.S. Navy. Highlights [2:35] Why hire veterans? [5:11] Proactive recruitment of veterans [8:21] Resources for hiring veterans [12:35] Supporting successful transitions  to industry [17:52] Challenges and recommendations for integration [26:02] Veterans within your organization can help recruit military talent  [29:48] Supporting military families [35:43] Paid leave policies for military reserves personnel [36:49] Celebrating the veterans at your company [37:51] Best practices for attracting and retaining talent with a military background Guest Bio Heather Wilson, Executive Vice President and CHRO, Astrion Heather Wilson has more than 25 years of human resources leadership experience. Before joining Astrion, she was at SAIC as a Senior Vice President for their Defense and Civilian Sector, supporting over 14,000 employees. Before SAIC, Heather held positions of increasing responsibility at Northrop Grumman, including serving as Sector Vice President of Human Resources for both the Defense Systems and Technology Services sectors. WashingtonExec recognized Heather as a “Top HR Exec to Watch” in 2022 and 2023.  Heather is a U.S. Navy veteran and a National Board Member for the Armed Services YMCA. She holds a bachelor’s degree in business administration from Capella University. Links https://www.linkedin.com/in/heather-wilson-2a74ab25/ https://astrion.us/ https://www.hrmorning.com/articles/military-veterans/ https://www.hrmorning.com/articles/employee-referral/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon https://www.amazon.com/dp/1119768713 We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at podcast@hrmorning.com.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by HRMorning.com.

Have you ever made a mistake at work or negatively impacted others at your company? It’s possible to turn these challenging situations into inflection points of opportunity to build back trust, strengthen corporate culture, and in some cases, keep your company out of the courtroom. For practical ideas on how to turn these challenges into opportunities, we've called in Ray Hennessy, Chief Executive Officer of Vocatus. Highlights [3:08] Why corporate America is bad at apologizing and how apologies can be beneficial [5:10] The art of effective, appropriate apologies and the accountability that has to come with it [11:27] Having a framework for personal accountability [15:29] Bad apologies [18:49] Creating a culture of apology and accountability [23:25] Responding to exterior cancel culture attacks on employees and fostering apology [28:20] Mediating conflict with a dialog where nobody needs to apologize [32:27] Apologies related to C-suite bad behavior [37:11] Aligning external messaging with an internal culture of accountability [40:00] Cultures that support vulnerability Guest Bio Ray Hennessey, CEO, Vocatus Ray Hennessey is the Chief Executive Officer and Executive Partner of Vocatus, a consulting firm for corporate and executive visibility. Ray has counseled and advised Fortune 500 and Inc. 5000 CEOs in messaging, marketing, and executive visibility. He was a financial news commentator on CNBC and CBS News and helped launch the Fox Business Network. Ray's book, “Beyond Sorry, How to Own Up, Make Good and Move Forward After a Crisis” was released in early 2024. Links https://www.linkedin.com/in/ray-hennessey-0605112/ https://vocatusllc.com/home/ https://www.hrmorning.com/articles/high-performing-teams/ https://www.hrmorning.com/conflict-in-the-workplace-2/ https://www.hrmorning.com/articles/better-workplace-communication/ Beyond Sorry: How to Own Up, Make Good, and Move Forward After a Crisis Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon https://www.amazon.com/dp/1119768713 We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at podcast@hrmorning.com.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by HRMorning.com.

By aligning people strategy with business strategy and adopting an employee-centric, tech-savvy approach, HR can transform into a strategic partner that drives organizational success. HR advisor and fractional CHRO Tracie Sponenberg shared her insights with us on shifting from an administrative mindset to a strategic one, focusing on the long-term employee experience and leveraging AI tools. Highlights [4:10] What a fractional CPO/CHRO is [6:41] Transforming HR from administrative to strategic [8:51] How Tracie changed the mindset toward HR for one of her clients [14:38] A cool tool for mapping the employee journey [15:34] The impact of AI on HR [20:55] AI and the employee experience [25:34] HR professional development [34:16] Rethinking best practices [36:52] Trending now: AI assistants, fractional executives, neurodiversity, DEIB [41:19] The state of remote and flexible work Guest Bio Tracie Sponenberg, Founder, Tracie Sponenberg, LLC Tracie Sponenberg is a global speaker on HR, leadership, technology, and business issues. Formerly the Chief People Officer for The Granite Group, she recently founded Tracie Sponenberg LLC, where she serves as a Fractional CPO and advisor for companies in the distribution and manufacturing industries. While Tracie used to describe herself as “working in HR,” she now describes herself as a “business leader specializing in people” following her transformation from paper-first to a people-first leader. She embraces the importance of learning about her clients’ business, technology, the critical nature of relationships, the importance of a growth mindset, speaking up, and learning to always put people before profits Links https://www.linkedin.com/in/traciesponenberg/ https://traciesponenberg.com/ https://www.pynhq.com/ https://www.troophr.com/ https://hackinghrlab.io/ https://www.hrmorning.com/articles/neurodiverse-friendly-workplace/ https://www.hrmorning.com/articles/strategic-human-resource-management/ https://www.hrmorning.com/articles/future-of-ai-in-hr/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon https://www.amazon.com/dp/1119768713 We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at podcast@hrmorning.com.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by HRMorning.com.

Many assumptions about what works, and what doesn't, in HR no longer hold true. So where do you turn? Data. HR analytics and other forms of data can help you make smarter hires, drive employee engagement and make better strategic decisions that will move your organization forward. To help you make sense of key people metrics, we've called in Colby Nesbitt, the head of people analytics at Lattice. Highlights [5:09] Key questions in HR that data can help answer [6:59] Employee engagement and eNPS [15:57] The difference between eNPS and engagement survey data [18:37] Using data strategically for DEI [22:43] Leveraging data for strategic HR initiatives [24:16] Getting started with HR analytics for small to medium-sized businesses [28:09] Addressing sources of friction in the workplace [38:54] Interpreting and comparing/benchmarking engagement data [42:41] Maturity in HR analytics [43:41] AI and the future of people analytics Guest Bio Colby Nesbitt, Head of People Analytics, Lattice Colby Nesbitt leads the People Analytics team at Lattice, an HR software company that helps companies drive high performance and engagement. For over a decade, she has used analytics to help organizations hire, assess, develop, and retain their most valuable talent. Before joining Lattice, she worked at Twitter and consulted for organizations across the federal government and military. Colby has a PhD in industrial organizational psychology and has published research on leadership, engagement, and the changing nature of work. Links https://www.linkedin.com/in/colby-kennedy-nesbitt-phd-0824b979/ https://lattice.com/ https://lattice.com/blog/survey-templates-to-help-you-go-deeper-into-your-employee-experience https://lattice.com/university https://lattice.com/community/rfh https://tinyurl.com/26th5r5v (“The Ultimate Question 2.0” by Fred Reichheld) https://experience.dropbox.com/resources/a-guide-to-managing-remote-teams https://www.hubspot.com/diversity/report https://www.comparably.com/ https://www.hrmorning.com/articles/hr-data-dilemma/ https://www.hrmorning.com/articles/start-tracking-your-enps/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon https://www.amazon.com/dp/1119768713 We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at podcast@hrmorning.com.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by HRMorning.com.

Workplace friction occurs in every organization, and it isn't just interpersonal conflicts in the workplace. It's also the systemic issues that hinder employees' ability to effectively perform their jobs, leading to inefficiency and dissatisfaction among employees. Christophe Martel, the co-founder and CEO of Fount, explains how you can leverage data to make your employee experience more effortless and productive. Highlights [3:13] Workplace friction in organizations of all sizes [5:06] Bottom- and top-line impacts of work friction [8:50] The difference between organizational friction and work friction [14:44] Leveraging data to identify and address workplace friction [21:14] Indicators of workplace friction [27:37] HR’s role in tackling workplace friction [31:09] Addressing workplace friction in larger organizations [32:42] Removing friction in HR and work moments [44:00] Why “moment-centric” departmental data matters [53:04] The competitive advantage of improving HR and work experiences Guest Bio Christophe Martel, CEO, Fount Christophe Martel is the co-founder and CEO of Fount, a platform that helps companies identify and remove workplace friction. He has 30 years of experience helping organizations improve the way their people work. He was formerly the Chief Human Resources Officer at talent management and employee experience consulting firm CEB, which sold to Gartner for $2.7 billion in 2017. Fount's clients are some of the world's leading organizations, including Adidas, BMW, Allianz, PepsiCo, T-Mobile, IKEA, United Health Group, Ralph Lauren and Siemens. Links https://www.linkedin.com/in/cxpmartel/ https://getfount.com/ https://www.exchangeex.org/ https://getfount.com/resource/whitepaper-work-friction/ https://getfount.com/resource/fount-research-reveals-massive-gap-between-employees-and-business-leaders-perception-of-work-friction/ https://www.hrmorning.com/articles/work-friction/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon https://www.amazon.com/dp/1119768713 We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Employee handbooks with clear policies that protect your business from legal risks and retaliation claims and are compliant with employment laws can be useful tools for HR. But if it's been a while since you updated your handbook, you need to listen closely to our next guest, Jake Sitman, Chair of the Employment Law and Labor Relations Group for the law firm Fitzpatrick, Lentz, and Bubba. He’ll share his insights on writing and maintaining an effective employee handbook. Highlights [3:01] The greatest risk for employers today [5:17] Understanding retaliation [8:41] The common mistake employers make [11:42] Remote work and risk [18:01] Harassment policy mistakes [22:17] Where to start with reviewing your handbook [25:52] Avoiding overly detailed handbooks [29:46] The impact of company culture on your handbook [33:06] Handbook best practices for HR [36:50] The risk of having little or no documentation Guest Bio Jake Sitman, Chair of the Employment Law and Labor Relations Group, Fitzpatrick, Lentz and Bubba Jake Sitman is one of Pennsylvania's leading labor and employment law attorneys, a skilled litigator who often represents employers in federal and state courts in defense of discrimination, harassment, whistleblower and wrongful discharge claims. Jake also counsels and trains business owners, executives, and HR managers in ways to reduce legal risk and how to make smart, strategic, and cost-effective personnel-related decisions. He is an author and a frequent speaker on labor and employment law topics for various chambers of commerce and industry trade groups. Links https://www.linkedin.com/in/jacob-sitman-5392879/ https://www.flblaw.com/ https://www.hrmorning.com/articles/the-employee-handbook/ https://www.hrmorning.com/news/dol-report-flsa-mistakes-2023/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

HR pros often have to navigate situations where the company's interests may conflict with the needs of individual employees. HR veteran Jackie Plunkett has extensive experience as both an in-house practitioner and as a consultant. Today, she shares her insights on how to build trust and respect with employees while also reducing employer risk.  Highlights [2:46] Poor employee relations can be corrected [6:06] Building relationships and a culture of openness [14:35] Terminations and confidentiality issues [16:22] Proactive relationship building with employees [21:06] Managing up and having candid conversations with leaders [29:56] “Evil HR departments” [31:18] Online reviews of employers and social media videos [34:11] HR ethics and managing risk [42:40] AI and HR [43:44] Staying on top of trends and compliance Guest Bio Jackie Plunkett, VP of HR, SuccessFuel Jackie Plunkett is a SHRM-certified professional with more than 25 years of experience as an in-house practitioner and as a consultant in a variety of industries. She has extensive experience in employee relations, investigations, performance management, training and development, policy writing and enforcement, FMLA administration, conflict resolution, workers’ comp claims and unemployment hearings. In addition to Jackie's role as VP of Human Resources at SuccessFuel, she's a contributing writer to HRMorning.com, where she helps her HR peers tackle some of the most difficult issues facing them today. Links https://www.linkedin.com/in/jackie-plunkett-phr-shrm-cp-b484362b/ www.successfuel.com https://www.hrmorning.com/articles/new-to-hr/ https://www.hrmorning.com/articles/hr-trends-forecast-2024/ https://www.hrmorning.com/articles/new-layoff-tiktok-trend/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Companies are missing golden opportunities to hire high performing talent that’s being trained and certified right now by nontraditional workforce development programs. To help your organization tap into traditionally overlooked talent communities, we’ve called in Michelle Sims, CEO of YUPRO Placement. Michelle tells us, "For 40 years, the trend has been to use a four-year degree as a proxy for your skills when, really, a piece of paper and a resume don't always represent what you can actually do and what you know." Highlights [3:25] What is skills-based hiring? [4:10] A learn-and-earn, skills-based hiring success story involving an internship [10:35] Getting connected with local nonprofits and nontraditional workforce development programs [14:18] What nonprofits and workforce development programs are training for [17:44] Apprenticeships involving modern business skills [19:42] Addressing common concerns and objections, and building momentum, for skills-based hiring [25:23] Practical tips for companies transitioning to a skills-based approach [29:32] Building advocacy for skills-based hiring [30:47] Lifetime support for workforce development program alumni and the potential future of talent Guest Bio Michelle Sims, CEO, YUPRO Placement Michelle Sims is the CEO of YUPRO Placement, a skills-first placement firm that sources, recruits, retains, and advances historically excluded talent. A champion of skills-based hiring, Michelle leads a purposeful ecosystem of employers and training providers who collaborate on and commit to creating equity in our workforce. Michelle has been recognized on both the SIA Global Power Women 150 List and the SIA DEI Influencer list and is a regular contributor with the Forbes Business Council as a subject matter expert on employers adopting skills-first hiring practices in order to create equitable career pathways for overlooked talent. Links ⁠https://www.linkedin.com/in/michellesims-/⁠ ⁠https://yupro.com/⁠ ⁠https://yupro.com/skills-to-staff-apprenticeship/⁠ https://yupro.com/driving-economic-mobility/ ⁠https://yupro.com/talent-testimonials/⁠ ⁠https://www.accenture.com/us-en/about/company/apprenticeships⁠ ⁠https://www.hrmorning.com/articles/apprenticeships/⁠ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

For many companies, employing formerly incarcerated individuals may seem like a high-risk proposition. However, there are more people with charges and convictions than you realize. And there are plenty of moving, life-changing success stories that show that fair chance hiring can be good for your business. Ken Oliver, Vice President of Checkr.org shares his own success story and tells us that “fair chance hiring doesn’t mean hire every single person with a record. Every company has a right to hire the best person for the job. We don’t want them to lower the bar, we just want them to lower the barrier to access.” Episode Note: See the links below to learn more about Checkr.org and to view the incredible story of Ken Oliver’s Friend, Larry Miller - From Prison to Nike’s C-Suite: Larry Miller’s Journey. Highlights [2:29] From prison to VP [5:36] The value proposition of re-entry programs [11:36] Overcoming objections to fair chance hiring [16:13] Data and evidence supporting fair chance hiring [18:00] The “From the Streets to the Boardroom” resilience story of a leader at Nike [23:58] The business impact of diversity of lived experiences [26:50] The justice-impacted and the labor gap [36:07] How HR can introduce fair chance hiring and tactical things to consider [41:38] What the EEOC and Title VII say about hiring someone with a record [45:57] Checkr’s training sessions for HR pros and government-funded apprenticeship programs Guest Bio Ken Oliver, Vice President, Checkr.org Ken Oliver is Vice President of Checkr.org, the social impact division of background screening company Checkr Inc. He also serves as the executive director of the Checkr Foundation. Checkr.org is dedicated to the mission of building a fairer future of work, one job at a time, by reshaping the narrative and providing pathways to sustainable employment for nearly 80 million Americans with an arrest and conviction record. Ken's professional expertise spans the landscape of diversity, equity and inclusion and justice, record clearance, talent development, talent sourcing, strategy, change management, and public policy. His insights and contributions to the field have been recognized and featured in publications such as Newsweek, Forbes, Fast Company, The New York Times, and others. He also played a role in shaping California Governor Gavin Newsom's 2021 Future of Work Report. Links https://checkr.com/ https://www.checkr.org/ https://www.linkedin.com/in/kengoliver/ Larry Miller’s Story: https://www.youtube.com/watch?v=D7ZVqsjfRg0 https://www.hrmorning.com/articles/formerly-incarcerated/ https://www.hrmorning.com/articles/second-chance-month/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Although some companies have been cutting back on their DEI efforts lately, Mita Mallick, the Head of Inclusion, Equity, and Impact at financial software company Carta, says, “Now’s not the time to put DEI on the back burner. There’s a business case for creating an inclusive workplace and fostering a culture of belonging. Right now, in the US, 40% of individuals identify as non-white. That number is rapidly changing. That doesn't include individuals with disabilities, veterans, the LGBTQ+ community, and others. If you don't have those voices and talent in your organization I don't know how you expect to stay competitively successful.” Highlights [2:32] The challenges and opportunities facing DEI efforts in the workplace [8:35] Why does inclusion matter? [10:40] Why microaggressions and bullying happen get tolerated [13:24] Strategies for responding to complaints about microaggression [16:15] How bias can be an obstacle to pay equity [19:14] Some top myths about inclusion in the workplace [21:05] Confusion among C-suite leaders about DEI’s impact on their company brand [23:20] Tips for HR professionals who are working to create an inclusive workplace [29:00] Treating DEI as an important business function [31:50] What should employers strive to be? Guest Bio Mita Mallick, Head of Inclusion, Equity, and Impact, Carta Mita Malik is the Head of Inclusion, Equity, and Impact at the financial software company Carta. She previously worked with leading iconic brands like Aveeno, Avon, ChapStick, Vaseline, Suave, and Dove, ensuring that black and brown people were represented in advertising campaigns. Mita is a Wall Street Journal and USA Today bestselling author, co-host of the “Brown Table Talk” podcast, and a contributing writer to Harvard Business Review, Adweek, and Entrepreneurial Data. Links https://www.linkedin.com/in/mita-mallick-2b165822/ https://carta.com/ https://www.instagram.com/mita_mallick13/?hl=en https://www.amazon.com/Reimagine-Inclusion-Debunking-Transform-Workplace/dp/1394177097 https://www.hrmorning.com/news/microaggressions-toxic-workplaces/ https://www.hrmorning.com/articles/6-dei-pitfalls-to-avoid/ https://www.hrmorning.com/articles/deib/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Leveraging competitive benefits that appeal to everyone is a challenge for a lot of HR pros today. According to Amy Spurling, the founder and CEO of Compt, “A lot of companies have really great programs, but when they start looking at utilization, it's usually around 3 to 5% per thing that you're offering. It is very low. And so you're spending across each individual thing and getting incredibly low utilization. The challenge is then to reach more people and keep more people engaged without cutting benefits.” A former CFO and COO, Amy shares strategies for increasing engagement while offering employees the opportunity to make personalized decisions that are best for them. Highlights [3:00] The kinds of benefits it takes to attract and retain talent today [9:41] How does a stipends-based benefits program give employees more control? [13:50] What benefits employees are attracted to [15:37] The impact of stipends on the local economy [18:01] How one company got its CFO behind a stipend-based benefits program [20:54] Impact of stipend benefits portfolios on employee engagement and retention [24:50] Emerging benefits trends [26:32] The impact of benefits on employee diversity, equity and inclusion [30:01] Stipend utilization by salaried vs. non-salaried employees [35:52] Stipends can dramatically improve employer-employee relationships Guest Bio Amy Spurling, Founder and CEO, Compt Amy Spurling is the founder and CEO of Compt, an HR software company that enables companies to offer personalized, globally inclusive, and fully tax-compliant employee lifestyle benefits. Amy's experience as a former CFO and COO drives her belief that companies and employees can achieve much more together when employees are fully supported. A seasoned executive with nearly 20 years of experience in leadership roles at venture-backed companies, Amy has also closed over 10 rounds of financing, totaling more than $200 million, and managed two acquisitions to close. Amy received her master's of business administration from the Simmons School of Management, and a bachelor of arts from the University of Rochester. Links https://www.linkedin.com/in/amyspurling/ https://www.compt.io/ https://resources.compt.io/2024-lifestyle-benefit-benchmarking-report-0 https://www.hrmorning.com/articles/lifestyle-benefits-in-2024/ https://www.hrmorning.com/articles/cancer-benefits-in-2024/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Success in attracting top talent is every bit as important as winning customers, but many small businesses focus more on marketing their product than marketing their company to potential new hires. According to Thad Price, CEO of HR tech company Talroo, “Many job seekers want more; they want a career path. They want to be part of something bigger. This requires you to rethink how you attract the candidates that want to grow with you. And that's marketing, right? That's buying into the brand, focusing your energy on the right audience that's looking for an opportunity and not just this transactional nature of income.” Highlights [2:03] How the job market has changed [5:36] Opportunity for small and medium-sized businesses to attract talent [7:14] Brand, recruiting, and retention [8:40] Gen Z and sense of purpose [10:48] Being specific and strategic about how you market open positions [14:33] How can generative AI improve talent attraction? [18:06] Small businesses and generative AI [19:47] Using generative AI to make job postings more engaging and focus on skills [21:45] Solutions for the administrative burden of recruiting and improving candidate experience [30:04] Where companies stumble in attracting and retaining talent Guest Bio Thad Price is the CEO of Austin, TX-based Talroo, the data-driven job and hiring event advertising platform that helps businesses reach the candidates they need to build their essential workforce. With more than 17 years of experience in online recruitment and the job search vertical, Thad is a recognized thought leader in the HR/talent acquisition space. Under Thad’s leadership, Talroo continues its mission of disruption in the industry. Prior to joining Talroo, he was a VP of Business Development at Job.com. Links https://www.linkedin.com/in/thad-price-2368b/ https://www.talroo.com/ https://www.readysethire.com/ https://press.nordstrom.com/news-releases/news-release-details/nordy-pod-truth-about-nordstroms-legendary-tire-story https://www.hrmorning.com/articles/top-talent-acquisition-challenges-2023/ https://www.hrmorning.com/articles/ai-recruiting-hr-professionals-guide/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

When Yahoo's Chief People Officer, Lisa Moore, announced that they were moving away from annual performance ratings in favor of more frequent one-on-one feedback meetings, she got a standing ovation. Get a glimpse into how and why one of the world's most recognizable brands pivoted in its approach and built a sense of trust and engagement among employees. Highlights [2:27] Strategic changes needed at Yahoo and what had to stay the same [6:10] Talent strategy that emphasizes agility and re-evaluating skills [10:22] Evaluating the existing employee population [13:36] An upskilling process that’s more practical and less theoretical [17:12] Providing balanced feedback [20:30] More equitable performance rating calibration [24:13] Qualitative talent discussions [28:55] Evaluating and supporting manager performance [35:54] Pay equity [40:44] Pay gap analysis Guest Bio Lisa Moore, Chief People Officer, Yahoo Lisa Moore is the Senior Executive Vice President and Chief People Officer at Yahoo. She’s a globally experienced and highly strategic HR leader with a proven track record of hiring and leading high-performing teams in the media and technology space. Links https://www.linkedin.com/in/lisa-moore-she-her-423a62a/ https://www.yahoo.com/ https://www.hrmorning.com/articles/employee-performance-review-samples/ https://www.hrmorning.com/articles/employee-development/ https://www.hrmorning.com/lp/webinars/reducing-the-stress-of-performance-reviews/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Consistently developing college grads and early-in-career talent into long-term high performers is a constant struggle for employers. It may take developing an internship or mentorship program or investing in a financial wellness program. For insights on attracting and developing these high-potential workers, we've called in Paloma Thombley, VP of People at Handshake. Highlights [2:43] Handshake’s secret to better-than-average tech company retention [5:41] What Gen Z and Boomers have in common [7:13] Key benefits for attracting young talent [8:58] Student loan repayment assistance [12:19] How Gen Z views financial health [14:46] Financial literacy as part of your benefits portfolio [20:24] The value of internships now [24:16] Tips for onboarding recent college grads [27:52] Being mindful that culture and values matter to Gen Z [30:20] Aligning HR and marketing Guest Bio Paloma Thombley, VP of People, Handshake Paloma Thombley oversees the HR function and talent acquisition team at Handshake, an online resource for preparing and connecting students and employers.  In the four years since she joined Handshake, the company has tripled the size of its workforce and expanded globally. Paloma has a background in rapidly growing startups, established tech and public sector employment. She is passionate about developing teams and managers, improving the employee experience, and building the right processes and structures for scale - to get ahead of the things that may break before they happen. Links https://www.linkedin.com/in/palomathombley/ https://www.hrmorning.com/lp/white-papers/meeting-team-needs/ https://www.hrmorning.com/lp/white-papers/employer-checklist/ https://www.hrmorning.com/articles/student-loan-repayments-resume/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

HR pros in the manufacturing industry can attract and retain talent by measuring and delivering data that backs up HR’s effectiveness. Joanne Taylor, Vice President of Operations for Clear Employer Services, tells us that we need to hire not just for what we need today but for where we need to be in five or ten years. “Look at the data and the projections from a sales and marketing and business strategy and how does that shape the future of the skills that we're going to need in five years? That's where HR becomes the strategic partner that we really truly should be in an organization.” Highlights [2:09] The aging of the manufacturing workforce [4:41] Attracting and retaining Gen Z talent [8:39] What makes Gen Z (and younger) talent different [17:33] HR data and strategy [21:50] Appealing to Gen Z’s strong social presence [24:00] Talent development [25:52] Leveraging data for where you need to be [28:42] People who can upskill in areas other than leadership [30:23] Thinking beyond the job boards [32:44] Data, strategy, and preparing for the future Guest Bio Joanne Taylor, Vice President of Operations, Clear Employer Services Joanne Taylor is a senior HR leader who drives value to businesses with her expertise in human capital management, project management, consulting and employee engagement. As Vice President of Operations for Clear Employer Services, she collaborates with her clients’ leadership teams to assess organizational readiness, influences and supports business development, and advises them on change management strategies for technology deployment and adoption. Links https://www.linkedin.com/in/joanne-taylor-mba-sphr-shrm-scp-74186b6/ https://www.clearemployerservices.com/ https://www.hrmorning.com/lp/webinars/key-data-for-hiring/ https://www.hrmorning.com/articles/talent-pipeline-benefits/ https://www.hrmorning.com/articles/talent-management-strategies/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

HR consultants and leadership coaches are resources that should be leveraged to help your team, reduce your workload and help you succeed. As Hema Crockett, the co-founder of Gig Talent, tells us, these skilled experts aren’t interested in taking your job and want you to tap into their knowledge. Highlights [3:42] What HR often needs help with [5:44] Sourcing HR consultants and leadership coaches [8:59] Fear of an HR consultant showing up the in-house HR talent [11:40] How an outside expert can help companies with HR matters [14:28] Does HR need outside help to persuade their executive teams? [17:04] Breaking hire/layoff cycles of talent [18:20] Checking consultant/organization compatibility [25:36] When compensation equalization help is needed [32:55] When an HR pro becomes a consultant [35:24] HR needs for 2024 Guest Bio Hema Crockett, Co-founder, Gig Talent Hema Crockett is an entrepreneur and author who believes life is too short to not do what you love. After spending nearly 20 years as an HR executive working in both the public and private sectors, she launched Gig Talent, a modern talent collective helping organizations level up their culture, their leadership and their talent by connecting vetted high-caliber HR consultants and leadership coaches with forward-thinking organizations seeking a competitive advantage. Hema has been published in numerous print and online publications, including Forbes and Thrive Global, and has co-authored two books, “Designing Exceptional Organizational Cultures” and “The Everyday Leader.” Links https://www.linkedin.com/in/hemacrockett/ https://gogigtalent.com/ https://www.hrmorning.com/news/hr-department-of-one/ https://www.hrmorning.com/articles/the-state-of-pay-equity-in-2023/ https://www.hrmorning.com/articles/seat-at-the-table/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Federal laws are on the books that require physical safety and prohibit harassment and discrimination on the job. However, handling complaints that accuse managers, or even executives, of being disrespectful or abusive can be legal gray areas that leave HR caught in the middle. Dr. Gary Namie, Director of the Workplace Bullying Institute, and Suffolk University Law Professor, David Yamada, share practical ways to address these delicate situations. According to Dr. Namie: “Bullying is all about a narcissistic individual of any rank fouling up the work process and productivity and team dynamics. So bullying actually prevents work from getting done. That's the hook that HR can use because if they can show the documentable harm on productivity, then the C-suite has to care … because bullies are very expensive to keep.” Highlights [2:32] The Healthy Workplace Bill [7:23] What qualifies as bullying or abuse [10:52] HR’s toxin handler role [14:36] The business case for doing something about bullying [26:57] Types of bullies and bullying traits [32:57] When bullying is written off as personality conflict [33:58] Alternative remedies to a zero-tolerance policy [41:02] High-performing bullies [45:48] Gen Z’s influence [46:30] Helpful actions HR can take Guest Bios Gary Namie, Director, Workplace Bullying Institute Gary Namie is a social psychologist who began consulting for organizations as “The Work Doctor” in 1985. He also taught graduate and undergraduate courses in management and psychology and co-founded the Workplace Bullying Institute with his wife, Ruth, to prevent and correct abusive conduct at work through education and training. The couple has also written the books “Bully-Proof Yourself at Work,” “The Bully at Work” and “The Bully-Free Workplace.” David Yamada, Director, The New Workplace Institute at Suffolk University Law School David Yamada is a globally recognized authority on workplace bullying and psychological abuse. He authored the Healthy Workplace Bill, which has become the template for enacted and proposed workplace anti-bullying state laws throughout the U.S. His blog, Minding the Workplace, has attracted more than 1 million page views since launching in 2008.  Links www.WorkplaceBullying.org https://newworkplace.wordpress.com/ https://www.hrmorning.com/articles/bad-behaviors/ https://www.hrmorning.com/articles/recognize-and-help-employees/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Consciously building a culture of kindness and empathy may be the key to attracting and retaining high-performing talent for the long haul. Berta Aldrich: “So tell us about what these culture champions look like and who are they and what is their charge in your organization.” Claude Silver: “I will say they are global. They are in all of our offices. They have their own jobs. They have day jobs. They have been, you know, anointed is not the right word, but they are culture champions. They call them that, meaning someone's having a bad day, someone needs to go for a walk … Want to have a coffee? How are you doing? Reaching out, making sure people have friends at the workplace, making sure that they're not the ones sitting alone at lunch, that type of thing. And so the way I found them was they were people just like me, that were doing this already, but having a day job. … we build the connective tissue because that's our strength. So there are people I can rely on in my heart of hearts who have great intuition and want this to be the greatest career choice that anyone makes.” Highlights [2:43] What’s a Chief Heart Officer? [8:19] Transitioning from “getting by” to a culture of empathy and kindness [10:58] Identifying the culture champions [13:34] Building a hiring approach [16:27] Skill set fit [20:15] Quarterly growth plans and stay interviews [23:00] “Kind candor” [24:43] Company alumni program [25:50] HR finding the fear or the cancer [35:57] Skills for future great leaders and high performers Guest Bio Claude Silver, Chief Heart Officer, VaynerMedia Claude Silver is VaynerMedia’s (and the world's) first-ever Global Chief Heart Officer, tasked with fusing empathy with agency to unlock employee potential and foster a culture of belonging across the 2000+ person organization. Between her deep education in psychology and spirituality and the two decades she has spent as an advertising strategist, Claude has been studying and influencing human behavior for over three decades. Outside of her role at VaynerMedia, Claude speaks globally about the need for heart-led leadership in today’s workplace and the importance of treating “employees” like people, not numbers. Her success in guiding client relationships, global brand strategies, operations, management and culture is driven by her abiding passion for creating spaces in which people can show up as their true selves and thrive as a result. Links https://www.linkedin.com/in/casilver/ https://www.claudesilver.com/ https://vaynermedia.com/ https://podcasts.apple.com/us/podcast/emotional-optimism-living-in-the-silver-lining-podcast/id1441782924 https://open.spotify.com/show/3fAXOkGMiGKuYmsrJfrX5m https://www.hrmorning.com/articles/10-retention-strategies-every-company-needs/ https://www.hrmorning.com/articles/4-workplace-tiktok-trends/ Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcast@hrmorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode!  Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.