Feedback as Fuel: How SurveyMonkey Drives Employee Experience and Business Success (#53)
Description
Showing employees that you genuinely care can transform workplace culture and drive organizational success. To explore how to create meaningful employee connections, we've called in HR expert Becky Cantieri, Chief People Officer at SurveyMonkey.
Highlights
[2:09 ] How surveys drive trust and engagement
[3:30 ] Turning feedback into action
[6:00 ] Employee-initiated benefit programs
[9:30 ] Encouraging a culture of direct feedback
[12:40 ] Overview of the "Feedback as Fuel" program
[25:50 ] Transitioning to hybrid work: The Choice Model
[28:49 ] Employee feedback on flexible work options
[31:25 ] Balancing trust with accountability in remote environments
[35:00 ] HR’s evolution into a strategic business driver
[41:46 ] Advice for aligning HR strategy with business goals
Guest Bio
Becky Cantieri, Chief People Officer, SurveyMonkey
Becky Cantieri has over two decades of HR leadership experience. Since joining SurveyMonkey in 2011, she has pioneered impactful programs like "Feedback as Fuel" and the Choice Model for hybrid work, fostering a culture of trust and engagement. Becky’s prior leadership roles include 11 years at Yahoo, where she supported advertising, marketing, and talent acquisition functions, and her early career at Nordstrom in HR, sales, and customer service. She holds a BA in Public Administration from San Diego State University and an MBA from San Francisco State University.
Links
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