iSpeak Inc. - Communicate4Success

iSpeak podcasts focus on personal and professional development through improvements in communication. iSpeak empowers your success in four key areas of business - Sales, Presentation Skills, Management and Service. Look for our Podcasts in the iTunes Store.

Providing Real Value in Sales and Service

What does it mean to "sell on value, not on price"? We hear upper management tell us that we provide the "greatest value" to our customers, but we don't always get the definition of what that means. Russ explains the 3 key elements that make up value to your customer.

01-09
05:10

Using coaching questions to "pull" information

Interview with Kevin Karschnik, iSpeak Certified Master Instructor, on how to coach the members of your team using a "pull" (questions) method instead of the normal "push" (tell) method.

08-27
04:54

Maximize your results in the classroom

Learn instructor delivery techniques implemented in the classroom to create greater levels of learning with your students. Kevin Karschnik, iSpeak Certified Master Instructor shares his experience and tips on how to get the results you are looking for in the classroom.

08-05
06:22

Two Elements of Effective Negotiation

If we can understand the two key elements of every negotiation, the individuals involved will be more likely to focus on attaining results instead of satisfying their personal requested positions.

06-22
06:34

Maintaining High Performance once the team is Performing

As the leader of a team it feels great when your team achieves success through a high level of performance. Now the next challenge begins... how do you keep them performing? In this session we discuss methods for aligning challenge with capability to maintain high levels of performance and team satisfaction.

05-25
07:20

Manage your stress before it manages you!

If we can understand the two key issues that cause stress, we can implement both short-term and long-term solutions for not only controlling, but eliminating our stress.

05-25
09:47

Too much to do and not enough time to do it!

If you don't even have 4.5 minutes to listen to this podcast, then this podcast is for you! Learn effective techniques to make the most out of your day.

05-25
07:20

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