Influence & Impact for female leaders

Today’s guest Sue Musson has handled many a crisis in her career, including leading one of the largest NHS Trusts through the pandemic.  In this episode she shares what she’s learnt about keeping calm in a crisis.    We discuss:  Sue’s overall philosophy for coping with a crisis  How to calm yourself down from the initial state of panic  How to keep your team calm in a crisis too  The importance of taking personal responsibility as a leader  What to do when you don’t know what the right decision is  The keys to successful communication when managing a crisis    Sue shares some great stories from her own leadership experience, as well as her 6 step crisis management framework from her book Firecracker Leadership.    My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm.  I’m on a mission to empower women leaders in the workplace and make leading less lonely.      And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    About Sue Musson:  Sue Musson achieved her first board-level leadership role at the age of twenty-seven. She is keen to share what she has learned to help other women build their confidence and impact.  For 30 years, Sue has led numerous organisations including her own successful businesses under the Firecracker brand. She recently completed her term as Chairman of Liverpool University Hospitals, one of the largest NHS trusts in the country, with 14,000 staff and a turnover of £1.2Bn.  Sue led the trust through a merger, the pandemic and the opening of a new hospital by the Prince and Princess of Wales.   Her experience of leadership spans the full gamut of highs and lows, which she recounts with honesty, insight and humour in her new book, Firecracker Leadership.   The book achieved number one bestseller status in three categories on Amazon and became a top ten bestseller in the USA. Firecracker Leadership is endorsed by the Mindvalley Book Club: “We are happy to endorse Firecracker Leadership (which) is a wonderfully written and structured book. It is packed with great ideas and quote-worthy wisdoms…It is a wonderful book that we are happy we got our hands on.”  Concepts from the book have been featured in publications like Forbes, European Business Review, Elite Business, She Can Code, HR News, Startups Magazine, Training Journal and The HRDirector.   Having served for fifteen years as a non-executive director and chair of five of the UK’s most significant healthcare organisations, Sue continues her public service by chairing panels to appoint UK judges in addition to running her own businesses.  Sue’s website - https://www.suemusson.com/    Sue on LinkedIn - https://www.linkedin.com/in/sue-musson-a0119416     FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days!  Access it at carlamillertraining.com/sayno    Influence & Impact:  Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.  Find out more at https://carlamiller.co.uk/influence    Women Leading:  My Women Leading community gives you the support you need to:  ⭐ Set boundaries and expectations  ⭐ Prioritise your wellbeing  ⭐ Coach your hybrid team effectively  ⭐ Stop people pleasing   ⭐ Lead under pressure    You can read more and sign up here: https://www.carlamillertraining.com/womenleading       

Think you might be a people pleaser?  Perhaps you’ve got poor boundaries with others, really want to be liked or need a lot of external validation to feel that you’re good enough to be in your role?    In this solo episode I’m going to share some of the signs that you’re a people pleaser, what it’s costing you and 4 practical strategies you can use to break free from your people pleasing patterns and start prioritising your own needs.    This is the second in a series of 3 podcasts this summer around mindset and setting boundaries and if you’ve not already listened to episode 166 on overcommitting.       One of the most powerful things you can do is learn how to say no which is why I’ve created my free How To Say No challenge which will take you from saying yes and regretting it to feeling comfortable saying no in just 5 days. Head over to carlamillertraining.com/sayno to access that.    My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm.  I’m on a mission to empower women leaders in the workplace and make leading less lonely.      And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You get a short email containing a short video each day, taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days.  Access it at carlamillwertraining.com/sayno    Influence & Impact:  Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.  Find out more at https://carlamiller.co.uk/influence      Women Leading:  You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm.  It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including…    Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward    Find up more and sign up at https://www.carlamillertraining.com/womenleading      

What is executive presence? Why does it matter?  And what can we do to increase our executive presence?   These are the questions I explored in a fantastic chat with fellow women’s leadership coach Lucy Gernon in this week’s podcast episode.   We also discussed… How the concept of executive presence has evolved over the past 10 years Where confidence comes from and how Lucy defines it Lucy’s fantastic DO IT model for making decisions without second-guessing yourself How to confidently talk about your achievements How to deal with praise Why we don’t need to compete against other women   There is a lot of gold in this episode!   My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm.  I’m on a mission to empower women leaders in the workplace and make leading less lonely.     And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   About Lucy Gernon:   Lucy Gernon is an Irish mom of 3, Multi Award-Winning Executive Coach, host of The 360 LeadHERship Podcast and acclaimed international speaker supporting women in senior leadership roles to accelerate their careers with confidence and develop as leaders without sacrificing work-life balance. She is sought out by Fortune 500 companies for her expertise in executive presence, confidence building, leadership, conflict management, healthy productivity, personal branding and more. Lucy is the Founder of 3SIXTY Leaders Club—the only positive psychology-infused membership focused on career advancement, leadership and work-life balance. Lucy is a certified positive psychology coach, holds Bachelor and Masters Degrees in Science, Diploma in Integrative Coaching, and had a 20-year career in leadership roles in American & British multinationals. Her corporate CV and business experience, combined with her extensive executive coaching and business experience  gives her a unique perspective on the needs and ambitions of female leaders and how to get them there    Website: www.lucygernon.com Podcast: https://podcasts.apple.com/ie/podcast/the-360-leadhership-podcast/id1596311791 Executive Presence Course: www.lucygernon.com/ep Instagram: www.instagram.com/lucygernon LinkedIn: www.linkedin.com/in/lucygernon   HBR Article Exec Presence that Lucy refers to in this episode: https://hbr.org/2024/01/the-new-rules-of-executive-presence     FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you.  You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Access it at carlamillertraining.com/sayno   Influence & Impact: Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Find out more at https://carlamiller.co.uk/influence   Women Leading: You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm.  It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including…   Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward   Find up more and sign up at https://www.carlamillertraining.com/womenleading   

Do you find yourself overpromising and creating unnecessary stress for yourself?  Or putting in lots more effort than anyone expects, or needs you to? How about saying yes when you’ve got no capacity to get more work done or jumping into help when no-one has asked you to?    If any of those resonate it sounds like you may be overcommitting - constantly trying to show how much value you add, by going above and beyond when it isn’t needed.      In this episode I’m going to…  break down the ways we overcommit   explain why we overcommit  share the questions you can ask to help you dial back the overcommitting (and still do a great job!)    I also share a brilliant new free resource I’ve created for you – the How To Say No Challenge which you can sign up to at carlamillertraining.com/sayno    This is the first in a series of 3 podcasts this summer around mindset and setting boundaries and you can expect an episode on people pleasing and another one on worrying too much what people think of you.  I’ve also recorded some great guest interviews such as exclusive presence and managing the menopause which we’ll be releasing in the coming months.      My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm.  I’m on a mission to empower women leaders in the workplace and make leading less lonely.      And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You get a short email containing a short video each day, taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days.  Access it at carlamillwertraining.com/sayno     Women Leading:  You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm.  It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including…    Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward    Find up more and sign up at https://www.carlamillertraining.com/womenleading      

  Many workplaces are dominated by short term thinking, intense pressure to produce immediate results and a focus on growth at all costs.  Sound familiar?  This short term focus often leads to poor decision making, poor long term performance and risks employee burnout.     In today’s episode my guest Cath Bishop makes a powerful case for implementing what she calls Long Win Thinking.  Cath knows a bit about winning as a three time Olympian with a silver medal and a fascinating career in diplomacy within conflict zones!    We discuss:    Why workplaces benefit from focusing on the Long Win  How Cath’s mindset around winning shifted across her 3 Olympic Games and how she felt at the start line of her medal-winning Olympic race   What insights Cath has taken from her diplomatic experience into leadership coaching  How early in life we start thinking winning is important  Separating performance from results and winning  Cath’s 3 C model for implementing long win thinking in your team    I found this episode really timely as I reflect on the impact I want to make through my work and what success means to me.  I hope it brings you some insights both personally and also as you think about how to create high performance in your team.    My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm.  I’m on a mission to empower women leaders in the workplace and make leading less lonely.      And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.       Women Leading:  You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm.  It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including…    Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward    Find up more and sign up at https://www.carlamillertraining.com/womenleading     About Cath Bishop:      Cath Bishop is a triple Olympian, World Champion and Olympic silver medallist in rowing. In her career as a diplomat, she specialized in stabilization policy for conflict-affected parts of the world. She now works as a coach and consultant, advising on leadership, performance and culture across business, sport and education, and teaches on Executive Education programmes at the Judge Business School, Cambridge University. She writes monthly articles for The Guardian on topics of culture in sport and co-hosts The Inside Out Culture  Podcast. She is a globally sought-after speaker.    Websites: www.cathbishop.com www.thelongwin.com   Instagram: cath_bishop   Inside Out Culture Podcast: https://insideoutculture.buzzsprout.com/   X: @thecathbishop   https://www.theguardian.com/profile/cath-bishop   

Does just looking at your inbox create a rush of overwhelm?  You’re not alone in that, the average person receives 121 work emails every single day!     In this episode, my guest, career and executive coach Fay Wallis shares 6 practical strategies you can use to reduce your email overwhelm.  We discuss:   Why grouping emails by sender is insightful The problems with using your email inbox as a to-do list and what to do instead When to hit unsubscribe  How to ‘unsubscribe’ from internal emails Using tools like email templates and schedule send Prioritising deep work Setting email boundaries   I also share an excerpt from my current favourite book, Four Thousand Weeks by Oliver Burkeman on why inbox zero isn’t actually going to bring us the peace of mind we think it will.   This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   You might also enjoy… Episode 120 Developing your career with Fay Wallis Episode 144 Finding focus when you’re overwhelmed with Julia Wolfendale    And we mentioned Graham Allcott’s book, How to be a Productivity Ninja and his email Rev up for the Week - https://www.grahamallcott.com/   Women Leading: Come and join over 40 women in Women Leading – my community to help you lead without overwhelm.  It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including…   Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward   Find up more and sign up at https://www.carlamillertraining.com/womenleading    About Fay Wallis:   Fay is a career and executive coach, with a background in HR who specialises in coaching HR & People professionals. She is the Founder of Bright Sky Career Coaching and has a 5 star rated podcast called HR Coffee Time, where you can hear free career advice and ideas every week.   Bright Sky Career Coaching: https://www.brightskycareercoaching.co.uk/  Fay’s LinkedIn profile: https://www.linkedin.com/in/faywallis/  HR Coffee Time podcast page: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/    

    If you’ve noticed unhelpful patterns of behaviours playing out in your team or if you’ve got a tense relationship with a colleague then this week’s episode can provide insight into what’s causing those patterns.      My guest, leadership coach and podcast host Rebekah Whitaker shares why we get pulled into the ‘drama triangle’ and what we can learn from Transactional Analysis to understand ourselves and our relationships with others better.    Transactional Analysis is new to me so it was really interesting to understand the ‘drama triangle’ and reflect on how it plays out in the workplace and the role we can play as leaders in creating more positive behaviours and relationships.    In this episode Rebekah provides an introduction to this concept and I’m delighted that she’s running a workshop within Women Leading this autumn to bring the next level of insights into how leaders can reduce drama within their teams.    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.     My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    Women Leading:  Come and join over 40 women in Women Leading – my community to help you lead without overwhelm.  It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including…    Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward    Find up more and sign up at https://www.carlamillertraining.com/womenleading     About Rebekah Whitacker:  Through Quest for EST Rebekah is on a mission to change the way that we approach leadership development, equipping leaders with skills to support them from the start of their leadership journey. She is also the co-host of In Pursuit of the Better You, a podcast dedicated to helping you maximise your potential personally and professionally.    Rebekah’s website: www.quest4est.co.uk   Rebekah’s substack: https://quest4est.substack.com           

    Networking is an idea that makes some of us cringe.  Others would love to network more but struggle to attend events due to workload and caring responsibilities. But what if networking didn’t have to be so uncomfortable and you could do it in a way that works for you?    That’s what Ellie Rich-Poole, career development coach and one of LinkedIn’s Top Voices for careers.    We cover…    Why networking is key to developing your career and accessing opportunities  How to build your network in a way that works for you  The power of making genuine connections rather than working the room  How to make yourself actually go to networking events  Making the most of networking opportunities  Creating a croissant not a bagel (you’ll have to listen to decipher that one)      This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.     My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    Come and join over 40 women in Women Leading – my community to help you lead without overwhelm.  It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including…    Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward    Find up more and sign up at https://www.carlamillertraining.com/womenleading     About Ellie     Ellie Rich-Poole is a Career Development Coach. She helps leaders find their perfect role and be brilliant in it, by playing to their strengths. She goes on the journey with them as a supporter and challenger to help them get to action and get results, particularly at times of transition.    She has over 25 years’ experience in HR, Recruitment and Head-hunting. She founded her business in 2016 to inspire and support others with their career development.    She enjoys leading group sessions and speaks on a range of career topics including ’12 ways to take control of your career’, ‘Learn to Love LinkedIn’ and ‘Stop hiding, start Networking.’    She supports a range of DEI focused organisations as an Interview Coach, a Mentor and a Career Accelerator programme lead. She is the Chief Ambassador for Girls Friendly Society (GFS) a charity working with girls in the UK’s least privileged areas. She is passionate about helping individuals achieve their potential.    Ellie is a Mental Health First Aider and has lived experience of pre and postnatal anxiety.    She understands the challenges of managing a career and a family.  Ellie has lived and worked in the UK, Germany, Chile and Singapore and enjoys  supporting globally minded individuals and organisations, and making new friends.    She has studied at both Durham and Oxford University, and is an International Coaching Federation PCC level Coach. She is a Strengths Profile and Insights Discovery Practitioner. LinkedIn named her a LinkedIn ‘Top Voice’ for Careers in 2022.    https://www.ellierichpoole.com/organisations/   https://www.linkedin.com/in/ellierichpoole/          

In this week’s episode leadership coach Jennifer McCanna and I are answering your questions about dealing with difficult relationships in the workplace. We discuss… How to stop harsh feedback from impacting your confidence How to talk to your line manager when you’re struggling to work with a colleague Your expectations of your line manager and what to do when they aren’t being met Jen’s ‘What Next Wheel’ – a tool that helps you respond rather than react in tricky influencing situations   This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   I’ve just launched Women Leading – a community to help you lead without overwhelm.  It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including… How to Say No Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward   Find up more and sign up at https://www.carlamillertraining.com/womenleading   About Jennifer Jen is sought after as a leadership coach who helps clients overcome even the most horrible work challenges, helping them rebuild their confidence and self-belief and realise their ambition. She supports clients to manage their energy and navigate their emotions so they can feel calm and resourceful at work.   Not only an experienced coach with the international coaching federation, Jen is a emotional freedom technique (EFT) practitioner, leadership development expert and valued member of the Women Leading faculty!   She works with clients across the charity, corporate and public sectors including the UK’s Department for Education, Oxfam, HSBC, Sheffield City Council, Pancreatic Cancer UK and hundreds of small charities delivering services across the country.   Ever experienced a toxic work relationship, badly handled restructure or the challenge of an HR process which rumbles on and on? Feel it knocked you for six a bit? Then Jen is your coach! In life before coaching Jen managed high profile fundraising events and diverse teams of fundraisers so she knows first hand the influencing skills, self awareness and sense of humour needed to lead a team within an organisation.   Jen has so many valuable resources on her website including Coffee Break Coaching which includes 5 great exercises – everything to increase your insight about someone you’re struggling to build a relationship with, to a reflection for the rubbish days when you just need to feel a notch better to find the motivation to get on with things.   Website:  mccannacoaching.co.uk You can follow her on LinkedIn Jennifer McCanna  And on Instagram (@jen_the_leadership_coach)       

As leaders we’d all like to have happy teams but how do we create the right environment to achieve that?  I interview Richard Clarke, creator of the popular Happy Teams substack newsletter, about his experience building a company centred on team happiness and the work he does helping companies create happier teams. We discuss… What makes people happy at work The 5 factors that influence team happiness Who is responsible for your team’s happiness Richard Clarke is the founder and ex-CEO of Secret Source, an IT company based in Spain. In 2014 he had a theory, if he set up a company whose main KPIs were team and client happiness then the team would collaborate better, be more aligned with their clients and perform better and all the traditional measures of success, profit, revenue, growth would naturally follow. For 10 years Richard studied the science of happiness in the workplace and applied it in his company. In 2022, with almost 50 employees Richard handed over the role of CEO and he now dedicates his life to sharing his knowledge. He writes, speaks and teaches leaders and organisations how to use the science of happiness and wellbeing to build better teams.   Richard’s white paper on team happiness: richardclarke.eu/podcastgift  Happy Teams substack: happyteams.substack.com    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   I’ve just launched Women Leading – a community to help you lead without overwhelm.  It offers peer support, live Q&A with me, access to the Leadership Skills Lab, menopause events and a live workshop each month on topics including… How to Say No Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Until 1 May 2024 you can access a discounted price at https://www.carlamillertraining.com/womenleading    

  It feels good to be able to solve the problems people bring to you. It makes you feel needed and helpful and you can tangibly see the value you’re adding. But it comes at a cost which could be holding back your career and hindering the growth of your team members  In this episode I’m going to share…  Why being the problem solver could be holding you back in your career   How to elevate your level of working and empower your team  How to analyse why your team are relying on you to solve their problems   What you can do to empower your team to become problem solvers  How to retrain your team to think for themselves using one of my favourite questions    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.     My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    I’ve just launched Women Leading – a community to help you lead without overwhelm.  It offers peer support, live Q&A with me, access to the Leadership Skills Lab, menopause events and a live workshop each month on topics including…  How to Say No  Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward  Until 1 May 2024 you can access a discounted price at https://www.carlamillertraining.com/womenleading      

In this episode, I’m talking to Happiness at Work expert Aoife O’Brien about the red flags in toxic workplaces that you need to be aware of.  We look at:  How we identify a toxic work environment  How to establish if it is generally toxic for everyone or just toxic for you   What to do if you feel stuck in a toxic environment   How to make sure the next workplace you move to is much healthier    Aoife O’Brien founded Happier at Work to solve the problem that 85% of employees are disengaged at work. Using her research-based Happier at Work framework, she partners with leaders to focus on: workplace culture; cultivating balance; and empowering leaders. Her award-winning podcast, Happier at Work® which I’ve guested on, features a combination of interview-based episodes as well as solo podcasting.  This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.  This is now a top 2% global podcast so thanks for being part of that and do keep on spreading the word buy sharing a favourite episode with someone today.    You might also enjoy these episodes…    Episode 152 – Is it time to leave your job?  Episode 102 – Happier at work with Aoife o’Brien    Sign up to the Women Leading waitlist at https://www.carlamillertraining.com/earlybird     Contact Aoife…  https://www.linkedin.com/in/aoifemobrien  https://www.instagram.com/happieratwork.ie   https://www.twitter.com/happieratworkHQ   https://www.youtube.com/@happieratworkhq   https://happieratwork.ie   https://www.impostersyndrome.ie         

Have you thought about getting a coach or joining a course but immediately dismissed it because your organization has no budget?    Have you considered asking your employer to invest in you but felt too awkward about it to actually make the ask?    Do you feel bad booking yourself onto training because it would be taking training budget away from your team?  If so, in this episode I am going to…  Help you shift your mindset so you feel more comfortable asking your employer to invest in you  Share how the leadership multiplier effect means your development benefits others  Provide strategies for making the ask  This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    Sign up to the Women Leading waitlist at https://www.carlamillertraining.com/earlybird        

  Would you like to create a team culture that allows everyone to thrive?  And would you like to add coaching to your toolkit as a manager?      This week on the Influence & Impact podcast I’m joined by Jo Wright, author of ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’ who’ll be talking about how to create a coaching culture within your team or organisation and why coaching conversations between managers and direct reports make so much difference.    We cover:  How to create space for quality conversations when you’re overwhelmed  Why organizations need to embrace slowing down to speed up  How feedback is key to a coaching culture  The seven-step framework for creating a coaching culture    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    About Jo:  As Co-founder of Coaching Culture, and bestselling author of ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’, Jo’s a passionate advocate for the many benefits a coaching ulture creates.  With nearly 30 years’ experience in leading and coaching teams, and as a professionally accredited Coach, Jo is a true coaching champion, on a mission to inspire people to think differently about the power of coaching. She is often to be found sharing insights on howthe power of coaching can be used to create high performing teams, build trust, shape leadership styles and raise performance in the workplace.    Jo spends much of her time speaking about the benefits of coaching, the power of transformational conversations and culture, as well as interviewing industry leaders for Coaching Culture’s Learncast series. Jo’s first book, ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’ became an Amazon Bestseller on its first day of release in November 2023.  Find out more about Jo Wright at:  https://www.jowright.com   https://www.coachingculture.com     If you’ve enjoyed this episode, please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.      If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do book a call or connect on LinkedIn and send me a message there.     

If you’ve got a team member who lacks confidence it could be impacting their performance, their career progression and how they feel about work.  Confidence issues are widespread with 79% of women saying they lack confidence at work.  And it impacts people’s ability to perform and progress. 46% of women say managing a negative mindset stops them from making the impact they want at work whilst 37% of women identified a lack of confidence and self-belief in their own ability as an obstacle to career progression  So how do you help people in your team build their confidence and unlock their potential?  In this episode, I’m going to share 6 practical ways you can help a team member feel more confident in their role, as well as 3 traps to avoid to make sure you’re not labelling someone as unconfident when that may not be the issue.    We’ll look at…  How the type of feedback you give makes a real difference  How you might be impacting the confidence of your team  How you can use coaching questions to support their self-awareness and self-belief  Ways to make them feel valued  How modelling and encouraging a growth mindset can help    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    If you’ve enjoyed this episode please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.  We’ve got some brilliant episodes coming up in February.    If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do book a call or connect on LinkedIn and send me a message there.     

Do you experience anxiety or nerves when you have to present at an important meeting or give a talk? Why is it that public speaking creates such a strong reaction in many of us? And how do we overcome those nerves to be able to perform at our best? My guest today Olivia James is a Harley Street performance specialist and therapist. She treats professional confidence issues, public speaking anxiety and trauma.    As well as uncovering why we feel so anxious Oliva and I discuss some specific strategies you can use ahead of a presentation to go in feeling calm and how to deal with going blank or losing your train of thought during a presentation. I've taken some really fantastic ideas from our conversation and I'm sure you will too.   This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your new leadership bestie.  And as your bestie I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   If speaking up in meetings in general is something you struggle with then do ask your employer to fund you to attend our March Be Bolder course. As well as helping you become more confident generally and turn down the volume on your Inner Critic, we have an entire workshop dedicated to helping you speak up confidently and get your voice heard in meetings. Go to carlamiller.co.uk/bebolder to find out more.   If you’ve enjoyed this episode please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening on Apple or Spotify so you don’t miss future episodes.  We’ve got some brilliant episodes coming up in February.   If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do book a call or connect on LinkedIn and send me a message there.

  There’s nothing worse than that moment in a meeting where you’re put on the spot and your mind goes blank.  Or your boss asks you a question you weren't expecting! The seconds seem to last for hours, panic sets in and you often end up either making up something you later regret or mumbling something vague and apologetic.    It doesn’t have to be that way.  Join me in this episode as I share with you…    How to shift your mindset and take the pressure off those situations, allowing you to perform better  The exact powerful phrases you can use to respond when you’re put on the spot  How to buy yourself a moment to think  How to delay giving any answer until the following day  How to respond confidently when asked for information you don’t have to hand    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your new leadership bestie.  And as your bestie I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    To download the powerful phrases I share in this episode head over to carlamiller.co.uk/newsletter, sign up and you’ll be sent the phrases along with access to my how to worry less about work video    If you’ve enjoyed this episode please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.      We’ve got great episodes coming up including one on overcoming your fears around public speaking and how you support a team member who doesn’t believe in themselves.    If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and I&I women’s leadership programme do book a call or connect on LinkedIn and send me a message there.     

Have you been considering leaving your job?  Maybe you’re not happy at work these days, perhaps you’ve lost your motivation, or you could just be feeling the desire for something new in 2024.   It’s a big decision and one many people struggle to make. How do you know when the time is right?  How do you avoid making the wrong decision? And how do you build the courage to quit when you know you’re too unhappy to stay?   If you’ve got some of those thoughts whirring round in your head then this is the episode that’s going to help you.   In this episode I’m going to share with you… How to know when you’re ready for a change The 6 factors you need to consider when making the decision to quit Why staying in a toxic workplace is a confidence vortex My 4 top tips for making the decision to stay or go   This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   I’m your host Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your new leadership BFF.  And as your BFF I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   I hope you’ve enjoyed this episode.  If you have please share it with others or leave a rating or review so more people can benefit from it.   WORK WITH ME: If you’d like to talk to me about 1:1 coaching, which of my courses and programmes are a good fit for you or how I can support the women in your team or org do book a call or connect on LinkedIn and send me a message there.

In today's episode, we reflect back on 2023 and answer some powerful journaling prompts so that you start 2024 the right way. I encourage you to delve deep and answer questions about your experiences and your aspirations for next year. I share my own answers and insights too. So grab your favourite notebook, a cosy blanket, and a warm drink, and let's dive into this reflective episode to set the tone for a brilliant 2024. In this episode I cover: Reflecting back on the last year. Take the time to ponder and journal about what you've learned about yourself during 2023. What are your proudest moments, and the parts of yourself that may have been neglected in the past year? Self-reflection is often the first step to personal growth. Consider what you want to do differently next year and the boundaries you want to set. Think about embracing new possibilities and envision what would make 2024 a brilliant year for you at work. What can you change? Identify some areas that you would like to improve. Whether it's in your health, relationships, or personal development, we will journal the actions you could take to create positive changes in the year ahead. Find out more about Influence & Impact here.   WORK WITH ME AND MY TEAM  We partner with you to:  Develop your women leaders and prepare them to advance within the organisation.  Build women’s confidence - particularly your early and mid-career level women  Empower men and leaders to become allies for gender equity.  Get in touch to find out more or book a call with me.   CONNECT WITH ME  LinkedIn  Instagram  Website  HOW CAN I SUPPORT THE PODCAST?  Subscribe  Share this episode with a friend  Leave a review on Apple Podcasts or Spotify  I would love to hear your feedback on this week’s podcast. Please leave a review or come say hello on social!  Thank you for listening, see you next time! 

  Is midlife making you wonder what to do next or are you suffering from ageism at work? Listen to this captivating conversation with me and Dr Lucy Ryan, inspired by her book "Revolting Women, Why Midlife Women Are Walking Out." We delve deep into the impact of gendered ageism, the many challenges faced by midlife women, and why many are leaving the workforce.   In our conversation, we cover:  The challenges faced by midlife women, including the collision of events such as menopause, parental care, and financial pressures. We also discuss the gender bias in caregiving and the impact on women's careers, with many struggling to return to the workforce.  We discuss the need for a revolution in how midlife women are supported, emphasising the importance of transitioning from full-time to part-time work and redefining the narratives that often surround middle-aged women.  We also stress the need for organisations to integrate age into diversity agendas, track data, conduct listening exercises, and promote part-time and job share options.  About Dr Lucy Ryan:  Dr. Lucy Ryan is a leadership coach, trainer, and researcher who focuses on midlife women and their decision-making process as they move into positions of power. After observing many women making unexpected career choices just as they were on the brink of stepping up, Dr. Ryan realised there was little research on the subject and decided to pursue a PhD to investigate further. Despite leaving school with no qualifications, she self-educated herself from the age of 40 onwards, eventually becoming an expert in her field. Dr. Ryan is passionate about understanding the phenomenon and helping women navigate their careers with confidence and purpose.    Connect with Dr. Lucy Ryan:  Website  Book a call  Read the Book "Revolting Women, Why Midlife Women Are Walking Out."   LinkedIn  Instagram    WORK WITH ME AND MY TEAM   We partner with you to:   Develop your women leaders and prepare them to advance within the organisation.   Build women’s confidence - particularly your early and mid-career level women   Empower men and leaders to become allies for gender equity.   Exciting news - We are thrilled to introduce a new leadership community that will provide a support system and incredible learning opportunities. This community will include peer coaching calls, monthly leadership training, well-being sessions, and an online space for support and solidarity. Sign up here to be the first to know more.   We also offer individuals:   Be Bolder, an open four week confidence and assertiveness course -   Influence & Impact, an open three month women’s leadership development programme   1:1 coaching   Get in touch to find out more or book a call with me.      CONNECT WITH ME   LinkedIn   Instagram   Website     HOW CAN I SUPPORT THE PODCAST?   Subscribe   Share this episode with a friend   Leave a review on Apple Podcasts or Spotify   I would love to hear your feedback on this week’s podcast. Please leave a review or come say hello on social!   Thank you for listening, see you next time!