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You have tried everything you can think of. You have encouraged, corrected, and taught, and, still, they keep doing that annoying thing. What do you do next? Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn. Related Episodes The Do's and Don'ts of Coaching Conversations
As much of the business world transitions from work from home to some version of hybrid or full work from the office scenario, leaders face the difficulty of addressing new expecations from their team members and other changes from what was considered “normal” before the pandemic hit with full force. In this episode, I’m looking at a mindset shift that can help you navigate these changes more successfully. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.
Three factors affect every element in your communication effort – relationship, message, and context. In this episode, I’ll touch on what each of these elements means and how they affect your communication efforts. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook.
A common question I get is: "How do you deal with a persistently or aggressively negative team member." In this weeks episode, I'll share three things you can do that could help you in this situation. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Three Ways to Deal With an Angry Person
Today I got this question in a class: “How do you listen for content rather than delivery?” The answer: “assume (at least) benign intent.” Listen to the full answer in this episode. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Leading Remotely: The Importance of Intentionality
A common question I get is: “How do I coach a team member who is doing nothing right?” In this episode, I’ll share some thoughts and some strategies for how to approach this situation. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Team Member to Team Mate with Wayne Turmel
This weeks episode is about helping you to elevate conversations rather than escalate situations by the way you respond. Considering alternate stories is a powerful took in you leadership communication toolbox. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook.
The number of conversations you have with people is more important than the length of the conversations. Being mindful of the number of times you connect with people more than the length of time can help you become a better communicator. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook.
Meta conversations are basically conversations about conversations. As confusing as that sounds, they help you clear things up. In this episode, I’m talking about what meta conversations are, how they help, and how you can do them better. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Expectations vs Reality
This episode is the second lesson illustrated by an experience I had with my grandchildren, and it builds on my last episode – Expectations vs Reality. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Expectations vs Reality
This week, I’m sharing an experience I recently had with my grandchildren that illustrates a key leadership principle that connects expectations, the reality of an experience, and satisfaction/happiness. Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook.
This week, I have my friend and colleague Carl Smith as my guest. Join us as we discuss faith vs fear in our communication choices, mindsets, and behaviors. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes The Coaching Mindset with Carl Smith Leadership Communication Mindset with Carl Smith
This week, I discussed a peer-to-peer situation with a workshop participant, and it reminded me of a general communication principle that applies to conversations with all people. The general principle for effective problem solving with other people is to get on their side of the table. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes In Search of Positive Stay Positive, Avoid Negative
This week, I’ll share a simple and powerful concept that will significantly improve the clarity of your communication efforts. It applies to both spoken and written communication. The idea is this: use affirmative statements. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes In Search of Positive Stay Positive, Avoid Negative
Most people avoid difficult conversations because, well, they are difficult. Very few people enjoy confronting difficult situations, and it is the job of the leader to do so. In this episode, I’ll look at why you need to have the difficult conversation and how to do it without being a jerk. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Three Questions You Can Use for Coaching Conversations The Seven Deadly Sins of Conflict Resolution
Leadership communication is as much mindset as it is skillset. This week, I’m recommending six books you can read to improve both. Additional Leadership Resources Leadership and Self-Deception by The Arbinger Institute Beyond Reason: Using Emotions as You Negotiate by Roger Fisher and Daniel Shapiro Think Again: The Power of Knowing What You Don’t Know by Adam Grant Dare to Lead by Brené Brown Crucial Conversations: Tools for Talking When Stakes are High by Joseph Grenny Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Make Leadership Communication a Habit
Two episodes ago, I discussed four things you can do to Sell a Change You Don’t Like. In this episode, I’m expanding and elaborating on those ideas. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Championing Change Speaking of Change
As we enter a new year, the idea of reflecting on the past year and thinking about changes for the new one are on many people's minds. Two weeks with grandchildren has given me a refreshed perspective on leadership communication that leads to three communication resolutions for the new year. In this episode, I'm inviting you to join me in making and keeping these resolutions. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted.
Eventually, you will have to sell a change you did not initiate and you do not like. In this episode, I’m sharing four things you can do to more successfully navigate this leadership challenge. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Championing Change Speaking of Change
This week, I’m sharing a life lesson that comes from reflecting on years of leadership decisions about problem solving, conflict resolution, and performance coaching. It’s the power of NOT doing any of those things while angry. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Three Ways to Deal with an Angry Person Five Ways to Deescalate Conflict
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