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Separate Impact from Intent

Separate Impact from Intent

Update: 2022-07-261
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Description

Humans love to look for patterns and reasons for things and then to build stories that explain what they observe. That tendency can create communication problems when we let the stories we tell ourselves about other peoples intentions get in the way of discussing the impact of their words and actions. In this episode, I'm exploring this idea and how it interferes with our communication effectiveness.

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Separate Impact from Intent

Separate Impact from Intent