Talking Hospitality podcast

SummaryIn the first ever unedited episode since episode 1, join us for the finale of Season Four. Tracy Rashid and Timothy R. Andrews reflect on the amazing journey they've had recording the season. They express their gratitude to the guests and listeners who have supported them. The hosts discuss the filming of Zest Quest Asia and the evolution of the podcast, from online interviews to future Vox Pox formats. They also share their favourite episodes and highlight the impact the podcast has had on them as hosts, but also to listeners who have shared their stories.The episode concludes with a teaser for Season Five and the announcement of a short break.Unedited. Unabridged. Warts n All. Wrapped in a theme tune.TakeawaysExpress gratitude to guests and listeners for their support.Reflect on the evolution of the podcast and the filming of special episodes.Highlight favorite episodes and the impact the podcast has had on listeners.Tease Season Five and announce a short break.Chapters00:00 Season Four Wrap-Up01:34 Filming ZestQuest Asia03:53 Appreciation for Guests and Listeners06:20 Every Voice Can Shape the Future08:45 Favourite Episodes09:21 Future Growth and Audience Input10:21 Impact of the Podcast10:50 Taking a Short Break11:20 Season Five Teaser

Ever wondered why, in an industry powered by women, so few reach the top? Join us as we unravel the complexities of female leadership in hospitality, with stories that inspire, challenges that resonate, and solutions that empower. This isn't just a conversation; it's a movement towards a more inclusive future. Tune in to be part of the change.In this compelling episode of Talking Hospitality, hosts Timothy R. Andrews and Tracey Rashid are joined by a stellar lineup of guests: Monica Or, Marsha Barnett, Michelle Moreno and Shell Righini. Together, they tackle the pressing issue of Women Leadership in Hospitality, shedding light on the challenges and opportunities for female leaders in the sector.Why You Should Listen:If you're passionate about fostering a more inclusive and equitable hospitality industry, this episode is a must-listen. It's not just a conversation; it's a call to action for everyone in the industry to reflect on how we can support and empower women to climb the leadership ladder. With insights from women who've navigated these challenges firsthand, you'll be inspired to make positive changes in your own professional environment.Key Points of Interest:Underrepresentation of Women in Leadership: Despite women constituting a significant portion of the hospitality workforce, their presence in managerial and executive roles is disproportionately low.Breaking Barriers: The episode explores how societal expectations and industry norms create barriers for women, and what can be done to dismantle these obstacles.Empowerment through Education: Monica Or's journey from a hospitality professional to a bestselling author and educator highlights the power of knowledge and mentorship in empowering the next generation of female leaders.Creating Support Networks: Shell Righini's transition from frontline hospitality roles to advocating for mental health and inclusivity underscores the importance of support networks and mentorship.Visibility and Representation: The guests discuss the critical role of visibility and representation in inspiring and empowering women to pursue leadership roles.Challenges and Solutions: Real-life examples of overcoming gender biases and practical solutions for creating a more inclusive industry are shared.The Power of Networking: The episode emphasizes the importance of networking and mentorship in advancing one's career and fostering a community of support among women in hospitality.This episode of Talking Hospitality is more than just a discussion; it's a beacon of hope and a roadmap for aspiring female leaders in the hospitality industry. By highlighting the challenges, celebrating the successes, and offering tangible solutions, it serves as a valuable resource for anyone committed to fostering diversity and inclusion in their professional sphere. Let's take these insights and turn them into action, for a hospitality industry where everyone has the opportunity to lead and succeed.

Episode 43, Season 4 of Talking Hospitality marks a significant transition as we bid a heartfelt farewell to Sarah Kettel, the original host and founder, who has been an integral part of the podcast for 32 episodes across four seasons. Timothy R. Andrews and Tracey Rashid take us on a reflective journey through Sarah's impactful tenure, her beginnings in the hospitality industry, and her motivations behind the podcast. As Sarah steps down, she shares her current endeavours and leaves us with valuable insights and advice for hospitality professionals.Why You Should ListenThis episode is not just a farewell; it's a celebration of Sarah's contributions and a testament to the resilience and passion that define the hospitality industry. Listeners will gain an intimate look into the origins of Talking Hospitality, the challenges and triumphs faced along the way, and the future direction of the podcast. It's a must-listen for those in the industry seeking inspiration, insight, and a sense of community.Key Points of InterestOrigins and Impact: Learn how the podcast was born out of a desire to highlight the positive stories in hospitality during the challenging times of the pandemic.Sarah's Hospitality Journey: From her first job in a seaside town to launching a catering company, Sarah's path is a rich source of inspiration.Philosophy of Hospitality: Sarah discusses the unique, soul-touching aspect of hospitality, emphasising its holistic and empathetic nature.Technological Trends: With Sarah's current focus on helping restaurants launch for delivery, listeners will appreciate her insights into the evolving landscape of hospitality and technology.Advice for Professionals: Sarah's parting advice encourages hospitality professionals to embrace change, highlighting the industry's opportunities for growth and innovation.ConclusionAs we close this chapter with Sarah Kettel, we're reminded of the power of storytelling, the importance of community, and the ever-evolving nature of the hospitality industry. This episode is a beacon for hospitality professionals everywhere, encouraging us to pursue our passions, embrace change, and continue making a difference in the lives of others. Sarah may be stepping down, but her legacy and the lessons she shared will continue to inspire and guide us. Stay tuned for more insightful conversations here on Talking Hospitality, where the journey of learning and growth goes on.

Dive into the heart of sustainability with Andrea Zick, a trailblazer in the hospitality industry, as she unveils the intricate dance of creating a sustainable future without sacrificing the essence of luxury dining. This episode is a journey through the lens of a former chef turned sustainability champion, offering a fresh perspective on the challenges and triumphs of embedding sustainability into the fabric of the hospitality industry.Why Listen: If you're passionate about the future of hospitality and the planet, this episode is a must-listen. Andrea Zick, with her rich background in nutrition, health, and a deep-rooted connection to the environment, shares invaluable insights into transforming the hospitality industry into a beacon of sustainability. From the importance of empathy and communication in driving change to practical steps for reducing food waste and embracing regenerative practices, this episode is packed with inspiration, practical advice, and a vision for a more sustainable and inclusive industry. Whether you're a seasoned hospitality professional or just starting your sustainability journey, Andrea's story and insights will empower you to make a positive impact.Key Points of Interest:Andrea Zick's Journey: From her early exposure to gardening and understanding the planet's influence on us, to leading the Oxo Tower Restaurant to win prestigious sustainability awards, Andrea's journey is a testament to the power of ancestral knowledge and a passion for sustainability.Defining Sustainability: Andrea offers a deeper understanding of sustainability, emphasizing the importance of dialogue, empathy, and experimentation within the business to improve practices affecting the environment, social governance, and profitability.Empathy and Communication: Highlighting empathy and communication as crucial ingredients for successful sustainability projects, Andrea shares how these elements foster a culture of change and innovation.Food Waste Reduction: Andrea discusses the practical steps taken by the Oxo Tower Restaurant to significantly reduce food waste, showcasing the importance of measuring waste, training staff, and involving all team members in sustainability efforts.Sustainable Menu Development: The episode delves into the challenges and strategies of developing sustainable menus, including assessing current practices, envisioning a sustainable future, and creating transition plans tailored to each business.Hospitality's Role in Sustainable Eating: Andrea explores how the hospitality industry can influence food systems and promote sustainable eating, emphasizing the need for understanding the source and production methods of food and drink.Advice for Personal Sustainability Journeys: Andrea encourages listeners to stay curious, creative, and empathetic towards others' positions on sustainability, highlighting the importance of starting from where people are and building from there.Conclusion: This episode of Talking Hospitality not only sheds light on the critical role of sustainability in the hospitality industry but also serves as a beacon of hope and inspiration for professionals and enthusiasts alike. Andrea Zick's insights remind us that sustainability is not just a trend but a necessary evolution of the industry, driven by empathy, innovation, and a deep commitment to the planet and future generations. Join us in exploring these transformative ideas and take a step towards making a lasting impact in the world of hospitality.Chapters00:00 Introduction to Sustainability01:12 Guest Introduction02:10 Defining Sustainability in a Business Context03:08 Importance of Communication...

Introduction:In this episode of Talking Hospitality, hosts Timothy R. Andrews and Tracey Rashid engage in a captivating conversation with Nick Clover, a seasoned entrepreneur in the hospitality sector. The episode delves into Nick's journey from starting as a 14-year-old working in a pub to establishing several successful companies in the hospitality industry.Why Listen to This Episode:This episode is a treasure trove of insights for hospitality professionals, especially those in leadership roles or aspiring to be. Nick Clover's story is not just about business success; it's a narrative of resilience, innovation, and a deep understanding of the hospitality industry. Listeners will gain valuable lessons on career development, the importance of people in the industry, and how to navigate the challenges and opportunities in hospitality.Key Points of Interest:Early Beginnings: Nick's journey in hospitality began at 14, working in a pub, which instilled in him the value of hard work and the importance of starting from the ground up.Building a Business: The episode explores how Nick transitioned from working in various hospitality roles to starting his own businesses, highlighting the challenges and triumphs of entrepreneurship.Importance of People: A recurring theme is the significance of people in the hospitality industry, both as employees and customers, and how nurturing these relationships is crucial for business success.Overcoming Adversity: Nick shares his experiences during the recession, offering insights into resilience and the importance of adapting to changing circumstances.Industry Challenges: The discussion touches on issues like burnout, drug and alcohol problems in the industry, and how to address these challenges responsibly.Empowering the Next Generation: The episode emphasizes the importance of mentorship, training, and development in the hospitality industry, showcasing Nick's commitment to nurturing new talent.Leadership Insights: Nick provides valuable advice on leadership, stressing the balance between confidence and humility, and the importance of being authentic and approachable.Conclusion:This episode of Talking Hospitality is a must-listen for anyone in the hospitality industry seeking inspiration and practical advice. Nick Clover's journey and insights offer a unique perspective on building a successful career and business in hospitality, making it an invaluable resource for seasoned professionals and newcomers alike.SummaryIn this episode, Nick Clover shares his journey in the hospitality industry and how he built successful businesses like Appetite4Work and HJUK. He emphasizes the importance of onboarding and support in the industry and encourages more people to join. Nick also discusses the challenges and misconceptions in the industry and the impact of the Opra Awards. He shares his philosophy and principles in building businesses and offers advice for aspiring leaders. The episode concludes with a rapid-fire question round.Chapters00:00 Introduction02:07 Nick's Journey in Hospitality05:18 Starting Appetite for Work06:16 Importance of Onboarding and Support07:10 Passion for the Hospitality Industry08:09 Encouraging People to Join the Industry10:06 Challenges and Misconceptions in the Industry12:40 The Opra Awards15:39 Philosophy and Principles in Building Businesses17:35 Building HJUK and Otolo20:00 Staying Focused and Motivated23:38 Advice for Aspiring Leaders28:34 Rapid Fire Questions31:09 Conclusion

In this vibrant episode of Talking Hospitality, we delve into the fascinating world of drag and its intersection with the hospitality industry. Joined by the effervescent drag performers Mary O'Kart, Stephanie Von Clitz, and Linda Bacardi, along with hosts Timothy R Andrews, Tracey Rashid, and Sarah Kettel, we explore the resilience and creativity of drag artists, especially in the wake of the COVID-19 pandemic. The discussion highlights the unique challenges faced by performers, their innovative responses to the crisis, and the evolving role of drag in hospitality venues across the UK.Join us in a captivating journey where the glitz of drag meets the glamour of hospitality. Discover how these vibrant worlds intertwine to create unforgettable experiences!Why Listen to This EpisodeThis episode is a must-listen for anyone intrigued by the dynamic blend of entertainment and service. It offers a rare glimpse into how drag performers have navigated the challenges of the pandemic, reinventing themselves and their art to thrive in new environments. Hospitality professionals and drag enthusiasts alike will find inspiration in the stories of resilience, creativity, and the power of performance to transform spaces and experiences.Key Points of InterestResilience During the Pandemic: Insights into how drag performers adapted to the closure of venues, turning to digital platforms and diversifying their skills.The Role of Drag in Hospitality: Discussion on how drag has become a staple in UK hospitality venues, enhancing the entertainment experience.Inclusivity and Empowerment: The episode highlights the importance of inclusivity in drag, with performers advocating for respect and equality.Personal Stories of Transformation: Engaging anecdotes from the guests about their personal journeys in drag and its impact on their lives.The Art of Performance: Exploration of the unique skills involved in drag performance, including sign language integration for inclusivity.Supporting Local Talent: A call to action for supporting local drag artists, emphasizing the richness and diversity of local drag scenes.Positive Outlook and Community Support: The guests share their philosophies on maintaining positivity and the importance of community in both drag and hospitality.ConclusionThis episode of Talking Hospitality not only entertains but also enlightens, offering a window into the vibrant world of drag and its meaningful connection with the hospitality industry. It's an exploration of creativity, resilience, and the power of community, providing valuable insights for both hospitality professionals and drag enthusiasts.Chapters00:00 Impact of COVID-19 on the drag queen community02:03 Inspiration to get into drag05:17 History and definition of drag06:14 The electrifying feeling of drag08:36 Evolution of the drag scene12:07 Surviving and adapting during lockdown20:50 Supporting local drag artists25:12 The power of drag in bringing joy and inclusivity26:07 Advice for those facing difficult situations

Episode Summary: "The One with 3 Santas"Join us for a festive ride on 'Talking Hospitality' as we unwrap the magic of Christmas with not one, not two, but three Santas! Dive into a sleigh-load of laughter, heartwarming stories, and Santa secrets that will light up your holiday spirit brighter than Rudolph's nose!Why Listen to This Episode:In this special Christmas episode of 'Talking Hospitality', listeners are treated to an extraordinary experience that goes beyond the usual festive chatter. It's a unique opportunity to hear from three different Santas, each bringing their own sprinkle of Christmas magic and insights into the holiday season. This episode is a perfect blend of humour, nostalgia, and heart-touching moments, making it an ideal listen for anyone looking to add a dash of joy and a pinch of Santa's wisdom to their Christmas celebrations.Key Points of Interest:Personal Christmas Memories: Hosts Timothy and Tracey share their cherished Christmas memories, offering a personal touch that resonates with listeners who cherish family traditions and holiday nostalgia.Santa's Secrets and Stories: The Santas share amusing anecdotes, including a child's unique gift request for a "horse rollercoaster" and another's simple wish for "chips," showcasing the innocence and humour in children's Christmas wishes.The Magic of Giving: A heartwarming story is shared by one Santa about a little girl whose only Christmas wish was for her mother's happiness, highlighting the true spirit of the season.Santa's Vacation Preferences: The Santas reveal their preferred vacation spots, adding a humorous twist to the mythical life of Santa Claus and offering a rare glimpse into what Santa does outside the Christmas season.Conclusion:This episode of 'Talking Hospitality' is a delightful mix of festive cheer, laughter, and touching moments that captures the essence of Christmas. It's an invitation to step into a world where the magic of Santa Claus comes alive, reminding us of the joy and wonder that defines this special time of year. Whether you're in the hospitality industry or just a lover of all things Christmas, this episode is a must-listen to keep your spirits merry and bright! 🎄🎅🌟Chapters00:00 Introduction and Christmas Memories02:22 The Spirit of Giving and Santa Claus06:12 Santa's Helper and Christmas Traditions09:15 Spreading Joy and Helping Others12:30 Vacation and Reindeer Games15:27 Staying on the Nice List and Conclusion

In this engaging episode of "Talking Hospitality," hosts Timothy R Andrews and Tracey Rashid welcome the esteemed chef and restaurateur, Cyrus Todiwala OBE. Recorded at the bustling Cafe Spice Namaste, the episode delves into Todiwala's inspiring journey in the hospitality industry.Guest: Cyrus Todiwala OBEHosts: Timothy R Andrews & Tracey RashidKey Points:Cyrus Todiwala's Early Culinary Interests: Todiwala shares his childhood experiences that sparked his interest in cooking, including his early encounters with food while dealing with asthma.Career Beginnings: His journey in hospitality began with a diploma in India, leading to a significant role at the Taj Mahal Hotel in Bombay.Transition to the UK: Todiwala discusses the challenges and hurdles he faced in establishing himself in the UK hospitality scene, including a 10-year battle with the Home Office.Establishing Cafe Spice Namaste: Insights into the establishment of his renowned restaurant and the unique challenges he faced.Personal Life and Support: Todiwala highlights the importance of his wife's support in his career and personal life.Community Contribution: His involvement in setting up the world's first Asian and Oriental School of Catering in Hackney Community College.Quick Fire Round: A light-hearted segment where Todiwala answers rapid-fire questions, revealing more about his personality and preferences.Why Listen to This Episode?If you're a hospitality professional seeking inspiration and practical insights, this episode is a must-listen. Cyrus Todiwala's journey from a diploma student in India to a celebrated chef and restaurateur in the UK is a testament to resilience, innovation, and the power of supportive relationships. His story is not just about culinary excellence but also about navigating bureaucratic challenges, contributing to the community, and building a legacy in the hospitality industry. This episode offers a blend of personal anecdotes, professional wisdom, and engaging storytelling that will resonate with anyone passionate about hospitality.Conclusion:This episode of "Talking Hospitality" is more than just a conversation; it's a journey through the life of a culinary visionary. Cyrus Todiwala's experiences, challenges, and triumphs offer invaluable lessons for anyone in the hospitality industry. His story is a powerful reminder of the impact one can have through dedication, creativity, and a deep love for the art of hospitality.Chapters:00:00Immigrants in the UK hospitality landscape01:10Cyrus Todiwala's journey to the UK02:04The birth of Cafe Spice03:18Culinary interest and early experiences05:07Revamping Indian cuisine in the UK06:25Challenges in establishing Cafe Spice Namaste08:16Breaking barriers and changing perceptions09:36Advice for immigrants starting a business in hospitality16:04Resources and support systems for immigrants21:22Cyrus Todiwala's involvement in MasterChef22:20The importance of Cyrus Todiwala's wife in his journey24:03Quick fire round

MasterChef Special with Daksha Mistry, Pookie Tredell, Mike Bartley and Mikes KhanHosts: Timothy R. Andrews, Tracey Rashid, and Sarah KettelDive into a captivating conversation with MasterChef stars and discover the heart of culinary passion and innovation. Join us in this special episode where we explore the journeys, challenges, and triumphs of these culinary artists.Why Listen to This Episode:This episode is a must-listen for hospitality professionals seeking inspiration and insights from the world of competitive cooking. It offers a unique perspective on culinary passion, creativity, and the journey from television fame to real-world application. The episode is filled with personal stories, professional advice, and a deep understanding of the culinary arts, making it an invaluable resource for those in the hospitality industry.Key Points of Interest:The Essence of Cooking with Heart: The guests discuss how cooking with love and passion is the true essence of culinary art, transcending the glitz of television shows like MasterChef.Legacy Projects Post-MasterChef: The idea of MasterChef contestants coming together to cook for the public in a restaurant setting is floated, highlighting the potential for legacy projects beyond the show.Challenges and Rewards of MasterChef: Contestants share their experiences on the show, discussing the pressures of cooking under the public eye and the personal and professional growth it spurred.Advice for Aspiring Hospitality Professionals: The importance of passion and love for the craft is emphasized as crucial for anyone considering a career in hospitality or on shows like MasterChef.Creativity in Culinary Arts: The discussion touches on the importance of creativity in cooking, and how this can be encouraged from a young age, particularly in educational settings.Transition from TV to Real-World Cooking: Insights are shared on how experiences from MasterChef have been applied in real-world culinary settings, offering valuable lessons for listeners.Focus on Fresh Ingredients and Resourcefulness: The episode delves into the importance of using fresh ingredients and being resourceful in the kitchen, especially in the context of the global health challenges posed by processed foods.Conclusion:This episode of Talking Hospitality is a treasure trove of insights for hospitality professionals. It not only provides a behind-the-scenes look at the MasterChef experience but also delves into the deeper aspects of culinary passion and creativity. The stories and advice shared by the guests are both inspiring and practical, making this episode a valuable listen for anyone in the hospitality industry.

Discover the transformative journey of Lakefield Hospitality College in empowering women in the hospitality industry. Join us in this enlightening episode where we delve into the challenges, triumphs, and future of female leadership in hospitality.Why Listen: This episode is a must-listen for hospitality professionals seeking insights into gender dynamics within the industry. It offers a unique perspective on nurturing female talent, fostering leadership skills, and addressing recruitment challenges. Whether you're a seasoned leader or an aspiring professional, this episode provides valuable lessons and inspiring stories to guide your career path.Key Points:Lakefield's Unique Approach: Lakefield Hospitality College, a female-only institution, focuses on empowering women in hospitality, a traditionally male-dominated field. The college's approach addresses learning differences and boosts confidence among female students.Comprehensive Career Support: The college boasts a remarkable track record, with 100% of its students entering the industry and staying for at least five years. This success is attributed to ongoing career support and professional development opportunities.Role Models and Mentorship: The importance of female role models in hospitality is highlighted. Students gain inspiration from successful women like Tracy Rashid, fostering aspirations and confidence.Frankie Strinati's Journey: Frankie shares her transition from primary school teaching to hospitality, emphasizing the diverse paths leading to a career in this dynamic industry.Addressing Industry Challenges: The episode discusses the hospitality industry's challenges in recruitment and retention, especially in the wake of Brexit and the pandemic. It underscores the need for a more localized and sustainable approach to talent sourcing.Empowering Future Leaders: Lakefield's mentoring program is designed to build confidence and leadership skills in young women, preparing them for top positions often overlooked due to self-doubt.Collaboration with Employers: The college actively collaborates with employers, ensuring students are placed in environments that value their growth and contribution. This partnership is crucial for nurturing the next generation of hospitality leaders.Conclusion: This episode of "Talking Hospitality" is a treasure trove of insights for anyone passionate about the growth and evolution of the hospitality industry. It not only sheds light on the challenges faced by women in hospitality but also celebrates the strides made towards a more inclusive and equitable industry. The stories and experiences shared by Frankie Strinati and the hosts are not just informative but also a source of inspiration for all hospitality professionals.

Ever wondered how storytelling can transform the hospitality industry? Join us in this enlightening episode with Phil Street, where we explore the art of narrative in shaping careers and changing perceptions. Dive into the world of hospitality through the lens of stories that inspire, educate, and entertain.Introduction:Welcome to a captivating episode of the Talking Hospitality podcast, where we delve into the integral role of storytelling in the hospitality industry. I'm Timothy R. Andrews, joined by Tracey Rashid, and today we're thrilled to host Phil Street, a renowned figure in the hospitality world, founder of Momentum Recruitment and Hospitality Meets.. podcast.Why Listen to This Episode?This episode is a must-listen for hospitality professionals seeking inspiration and insights. Phil Street, with his rich experience in hospitality and podcasting, shares invaluable perspectives on the industry. His stories and the discussion around the transformative power of storytelling in hospitality are enlightening, offering a fresh outlook on career development and industry dynamics.Key Points from the Transcript:Phil's Podcasting Journey: Phil discusses his motivation for starting the 'Hospitality Meets' podcast, emphasizing the need to shift the narrative towards positive experiences in the hospitality industry.The Impact of Storytelling: Phil highlights the power of storytelling in portraying hospitality as an attractive career choice, using real-life stories to inspire and educate.Memorable Guest Anecdotes: Phil shares fascinating anecdotes from his podcast guests, including an encounter with Raymond Blanc and a humorous story involving a vibrating Parmesan machine.Diverse Career Paths: The conversation reveals that there's no single right way to build a career in hospitality, as evidenced by the varied journeys of Phil's podcast guests.Phil's Recruitment Career: Phil shares his transition from hospitality to recruitment, driven by his passion for elevating people and enhancing their career experiences.The Human Element in Recruitment: Phil emphasizes the importance of understanding candidates' stories and motivations, which is particularly significant in hospitality recruitment.Passion vs. Monetary Gain: The discussion touches on the evolution of career motivations, highlighting the shift from chasing monetary rewards to seeking passion and fulfillment in one's career.Ever wondered how storytelling can transform the hospitality industry? Join us in this enlightening episode with Phil Street, where we explore the art of narrative in shaping careers and changing perceptions. Dive into the world of hospitality through the lens of stories that inspire, educate, and entertain.Conclusion:This episode is a treasure trove of insights for hospitality leaders and professionals. Phil Street's experiences and the engaging discussion provide a unique perspective on the industry, emphasizing the importance of storytelling, passion, and human connections in shaping a fulfilling career in hospitality. Don't miss this opportunity to gain valuable knowledge and inspiration from one of the industry's most influential voices.

Introduction:Dive into a critical discussion on men's mental health within the hospitality sector in Season 4, Episode 34 of the "Talking Hospitality" podcast. Hosts Timothy R. Andrews and Tracey Rashid bring together a panel of industry experts - Craig Prentice, Patrick Howley, Joe McDonnell, Aidan Fraser, and Frven Lim - to explore this pressing issue.Why Tune In:This episode is essential for hospitality professionals, offering a deep dive into men's mental health challenges specific to the industry. The insights from Craig Prentice, Patrick Howley, Joe McDonnell, Aidan Fraser, and Frven Lim shed light on both the struggles and potential solutions, making it a valuable resource for anyone looking to foster a more supportive work environment.Key Insights:Alarming Mental Health Statistics: The episode begins with startling statistics, highlighting the significant mental health issues facing men in the hospitality sector.The Role of Leadership: Experts like Craig Prentice and Patrick Howley discuss the intense pressures associated with leadership roles in hospitality and the vital need for vulnerability and openness in these positions.Impact of the Working Environment: The dialogue, enriched by Frven Lim’s expertise, examines the influence of the workplace environment on employee mental health.Cultural Shifts in the Workplace: Aiden Fraser and Joe McDonnell contribute to the discussion on the necessity of evolving workplace culture and values towards empathy, understanding, and inclusivity.Generational Perspectives on Mental Health: The episode offers insights into the varied perceptions and experiences of mental health across different age groups within the hospitality industry.Practical Solutions for Mental Health Support: Beyond identifying problems, the panelists, including renowned experts in the field, provide actionable strategies for improving mental health support, emphasizing communication and collaboration.Season 4, Episode 34 of "Talking Hospitality" is a pivotal episode for hospitality professionals, packed with expert insights and practical advice on addressing men's mental health in the industry. Featuring a panel of esteemed experts - Craig Prentice, Patrick Howley, Joe McDonnell, Aiden Fraser, and Frven Lim - this episode is a key resource for anyone committed to creating a healthier and more supportive hospitality environment.

Eager for inspiration? Don't miss this Black History Month special of Talking Hospitality featuring the unstoppable Dawn Burton. More than just a culinary entrepreneur, she's a catalyst for change in Caribbean cuisine. We explore her career path, industry gaps, and why mentorship is often the overlooked secret sauce. This is an episode you'll regret skipping!Why You Should Listen:In the hospitality sector? Particularly in a leadership role? This episode is essential listening. Dawn Burton offers a novel outlook on both the hurdles and prospects in the Caribbean food industry. Her wisdom is not merely enlightening but also practical. Whether you're a business owner, a guide, or someone aiming for impactful change, this episode delivers the know-how and motivation you require.Episode Summary:Key Points:Self-Employment Among Ethnic Minorities: A new study reveals that ethnic minorities in hospitality are threefold more likely to be self-employed, prompting inquiries about existing support mechanisms.Significance of Mentorship: A staggering 79% of black industry respondents deem mentorship vital for career growth. Dawn Burton exemplifies this, offering her mentorship generously.Adaptability of Caribbean Cuisine: Dawn talks about the unique selling point of Caribbean food—its versatility. From jerk spices to tropical chutneys, the food can be tailored to individual preferences.Origins of Carib Burton Caterers: Dawn narrates her transition from hotel employment to launching her Caribbean catering venture, underlining the value of dedication and the delight in crafting meals that resonate with people.Tackling Food Scarcity: Actively participating in social work, Dawn provides meals to at-risk kids during academic breaks. She emphasizes the ongoing nature of this problem.Caribbean Food Collective & UK Caribbean Food Awards: Co-founded by Dawn, these platforms aim to fill an industry void by offering backing and accolades to Caribbean food enterprises.Insights & Reflections:Dawn Burton is nothing short of a dynamo. Her life story serves as a riveting tale of individual influence in a broader field. The episode also highlights the critical role of mentorship and communal backing, particularly for ethnic minorities. Isn't it high time we all took inspiration from Dawn and pondered how we can make the hospitality sector more welcoming and nurturing?Suggestions for Improvement:Enhance Mentorship Initiatives: Given the premium placed on mentorship, especially by black participants, the industry needs more organized mentorship schemes.Civic Collaboration: Companies should partner with governmental bodies to tackle food scarcity, inspired by Dawn's initiatives.Embrace Cultural Richness: The industry could benefit from more platforms like the Caribbean Food Collective and UK Caribbean Food Awards to honor and assist the diverse culinary landscapes and traditions.Conclusion:This episode is a goldmine of valuable insights, extending beyond Caribbean cuisine to the hospitality industry as a whole. Dawn Burton embodies how zeal, diligence, and community focus can set off a wave of positive transformation. So, why hesitate? Listen in and be moved to make your own meaningful contribution!

Is Hospitality Racist?In our season 3 finale, hosts Timothy R. Andrews & Sarah Kettel partner up with our third, special guest host Tracey Rashid.Together they take a deep dive into the 2023 Be Inclusive Hospitality report about equality, diversity & inclusion within the Hospitality industry.They are joined by CEO & Founder of Be Inclusive Hospitality, Lorraine Copes and her story, how Be Inclusive Hospitality came about and what is it.They discuss some surprising results from the report and what can be done to make the findings in the report become the catalyst for changeThere is still work to be done. This episode shares what you can do about it.***More information on Lorraine Copes & Be Inclusive Hospitality can be found at:Lorraine CopesBe Inclusive HospitalityTo Download The 2023 Report***For more information on equality, diversity and inclusion (EDI) available visit:EDI Training & Courses***Timothy put the Kettel on is Co-hosted by:Timothy R. AndrewsSarah KettelTracey Rashid***Editing & Visuals by: Timothy R AndrewsTheme Tune: "Mandarin & Chocolate" by Doriane WooFeat voiceover artist, Lara RathodSound Effects by: Epidemic Sound

Raffles is heading to London and is making a stir!Whether you like it shaken or stirred, Timothy R. Andrews and co-host Sarah Kettel look beyond the Singapore Sling with OWO's talented Nathan Craigie, who is heading up their recruitment drive.Whilst being a world-renowned name has no doubt helped the hotel in it's hiring, so has it's many innovative recruitment strategies, some of which Nathan shares in this episode.At the heart of it all, however, is that staff are treated well, fairly and have a chance to contribute to their own success as well as that of the hotel.Nathan reveals how treating employees as important as the guests is key to the success of the hotel and that the importance of team events.A fascinating conversation about a very traditional name has very modern and forward thinking ideas, showing why it is one of the top names in the Hotel industry.Unfortunately we would like to apologise for the audio issue affecting our guest and hope it doesn't hamper what is ultimately a very fascinating and insightful episode.***More information on Nathan Craigie can be found at:LinkedinRaffles London at the OWOJobs at Raffles***Timothy put the Kettel on is Co-hosted by:Timothy R. AndrewsSarah Kettel***Editing & Visuals by: Timothy R AndrewsTheme Tune: "Mandarin & Chocolate" by Doriane WooFeat voiceover artist, Lara RathodSound Effects by: Epidemic Sound

A heart on the sleeve, frank discussion about addiction to alcohol by We Recover Loudly podcaster and Burnt Chef ambassador, Michelle Righini.In this very special 30th episode we look at:What Michelle's incredible journey has beenHow to recognise if you might have a problemWhat to do if someone at work is potentially suffering from addictionand, how to lead by exampleAnd if that's not good enough we also put Michelle through Put The Cuppa Down Quick Fire round!Guest Tracey Rashid co-hosts with Timothy R. Andrews for this episode.***More information on Michelle Righini can be found at:We Recover Loudly (website)We Recover Loudly podcast (Apple)We Recover Loudly podcast (Spotify)Linkedin***If you need help please also check out:The Drinks TrustThe Burnt Chef ProjectChoose SunriseHospitality Action***To hear the episode from Lynn Maltmann about going alcohol free***Timothy Put The Kettel on is Co-hosted by:Timothy R. AndrewsSarah KettelTracey Rashid***Editing & Visuals by: Timothy R AndrewsTheme Tune: "Mandarin & Chocolate" by Doriane WooFeat voiceover artist, Lara RathodSound Effects by: Epidemic Sound Hosted on Acast. See acast.com/privacy for more information.

Today, CEO and founder of award-winning Hospitality & professional training & apprenticeship provider Umbrella Training, Adele Oxberry joins hosts Timothy R Andrews & Sarah Kettel to talk about her journey into Hospitality and how she is on a mission to fix the industry!In this wonderfully interesting episode Adele sharesHow an inspirational mother led her to where she is todayHow Apprenticeships are a solution to the recruitment issues in HospitalityHow to get funding for ApprenticeshipsHow Hospitality needs to rebrand itselfand of course... The Quick Fire Round: Put The Cuppa Down Question Time!A fun, inspirational look at just one of the many journeys Hospitality can lead you to.***More information on Adele Oxberry & Umbrella Training can be found at:Adele Oxberry (Linkedin)Umbrella Training***Timothy put the Kettel on : Talking Hospitality is Co-hosted by:Timothy R. Andrews &Sarah Kettel***Editing & Visuals by: Timothy R AndrewsTheme Tune: "Mandarin & Chocolate" by Doriane WooFeat voiceover artist, Lara RathodSound Effects by: Epidemic Sound"Jacob Allen Evil Laugh" by Deven Garber, Freesound.org

This uplifting episode sees recruitment guru for Everyman Cinemas, Mike Newman join us for this extremely informative podcast.Many people don't think of Cinema as being part of Hospitality but Everyman Cinema turns this on it's head.Mike shares some of the struggles but reveals how he & Everyman have faced those struggles head on & how they continue to build solutions proactively.Mike reveals how employees and the community are key to the success of the business and that the work to improve their employee offer is ongoing.A fascinating insight into a world where film & Hospitality combine.We also find out more about the man behind the incredible Linkedin posts and what "C" word he doesn't want to use but very quickly does!Unfortunately there were a number of technical issues meaning that Sarah had to lead most of the show and we hope that some of the audio issues affecting our guest does not hamper the show.***More information on Mike Newman can be found at:LinkedinEveryman Cinema Careers***For more information on EAP, please check out our previous episode with Hospitality Action***For Equality & Diversity online training, visit:Equality & Diversity Training Free Trialor visit Hospitality Training Courses for the full catalogue***Timothy put the Kettel on is Co-hosted by:Timothy R. AndrewsSarah Kettel***Editing & Visuals by: Timothy R AndrewsTheme Tune: "Mandarin & Chocolate" by Doriane WooFeat voiceover artist, Lara RathodSound Effects by: Epidemic Sound

We take a fascinating and educational look at gender with Diversity & Inclusion teacher and Gender activist Che Barnes.In this incredibly informative episode we look atHow the agricultural revolution influences gender til this dayHow a "good Christian girl" became a gender activistWhat's the difference between gender and sexuality?How many intersex people are born a day in the UK (you'll be surprised!)Advice for Hospitality people working with LGBTQ+ people; andWhat to do if you misgender or mispronoun your colleague?If you don't know much about the conversations going on about gender, or don't really understand itthen this episode is really worth a listen.Guest Tracey Rashid co-hosts with Timothy R. Andrews for this episode.***More information on Che Barnes can be found at:Lets Talk Gender (Website)LinkedinIf you wish to contact Che directly, please contact her at: hello@letstalkgender.co.uk***For Equality & Diversity online training, visit:Equality & Diversity Training Free Trialor visit Hospitality Training Courses for the full catalogue***BIIIIGGG thank you to this episodes' sponsor The Brighton Box Gallery, award winning art gallery in the heart of Brighton, for making this episode possible.***Timothy Put The Kettel on is Co-hosted by:Timothy R. AndrewsSarah KettelTracey Rashid***Editing & Visuals by: Timothy R AndrewsTheme Tune: "Mandarin & Chocolate" by Doriane WooFeat voiceover artist, Lara RathodSound Effects by: Epidemic Sound

Today, cake artist and entrepreneur Tracey Rashid joins host Timothy R Andrews to talk about her transition from training at a transport company to running her own business.In this delightfully uplifting episode Tracey sharesHow a quote from Marco Pierre White cemented her careerThe pros and cons of working for yourselfWhy the term "Cake Artist" is so importantWhat it felt like representing her country for Europe on TVWhy going to schools is important for the future of HospitalityA fun, inspirational look at a single mums journey into becoming an entrepreneur.Unfortunately Sarah was unwell for this episode so the session is only hosted by Timothy R. Andrews. But she'll be back!***More information on Tracey and Essence of Cake can be found at:Tracey RashidEssence of Cake UKThe Compass Cake***Timothy Put The Kettel on is Co-hosted by:Timothy R. Andrews &Sarah Kettel***Editing & Visuals by: Timothy R AndrewsTheme Tune: "Mandarin & Chocolate" by Doriane WooFeat voiceover artist, Lara RathodSound Effects by: Epidemic Sound