Understaffed!

In this insightful podcast episode, executive advisor Mark L. Vincent shares valuable wisdom on leadership and succession planning for C-suite executives. He emphasizes the importance of self-leadership and leading others to achieve a successful career. Mark draws from his extensive experience guiding cohorts of executives through four-year succession planning processes, highlighting the need to bring in experts for specific organizational aspects. He underscores the challenges of leading people while emphasizing its crucial role in achieving success. Mark introduces the concept of the three turns of leadership and succession planning. The first turn revolves around mastering self-leadership, leading others, and shaping a compelling vision. The third turn focuses on orchestrating future value succession and creating a lasting legacy as a maestro leader. He emphasizes the significance of addressing the topic of death in continuity planning, which includes proactive estate planning and effective relationship management. Mark advises early engagement with these matters to save time and avoid future complications, cultivating a practice in which successors can embrace and thrive. Overall, this engaging podcast episode offers valuable insights into leadership, succession planning, and the significance of personal growth for C-suite leaders. Additionally, it sheds light on the services provided by Concierge Elite, further enhancing the knowledge shared. Mark's Website https://www.designgroupinternational.com/maestro-level-leaders Mark's Linkedin https://www.linkedin.com/in/marklvincent/ Mark's Podcast https://podcasts.apple.com/us/podcast/the-third-turn/id1531836413

In this podcast, Melissa introduces a company's unique training program focusing on remote team members training in client systems and software. Emille Bryant, the company's founder, and a 20-year Air Force veteran, is highlighted for his dedication to helping others learn. Emille is also a business and personal consultant, emphasizing the importance of original and creative thinking. During a training session, he shares insights on higher-level thinking and creative problem-solving, stressing the need to think outside the box in consulting. The podcast further delves into the significance of having a clear purpose or "Ikigai" for achieving success. Emille shares his journey of discovering his purpose and highlights a book and workbook he wrote to guide others on a similar path. Listeners are able to receive a copy of the book and workbook autographed by contacting Emille. He also extends a free 30-minute session to assess compatibility as a consultant for potential clients. Emille's Website https://www.go-ikigai.com/ Emille's Linkedin linkedin.com/in/emillebryant Emille's Podcast https://podcasts.apple.com/us/podcast/alika-hope-and-change/id1504324652

The podcast features guest Jason Falls, an expert in digital marketing and influence. He discusses his podcast on influence marketing and emphasizes the importance of focusing on the goal of influencing rather than just finding influencers with large groups of followers. Falls also talks about his work at Cipio AI, which provides an influencer marketing platform that helps brands collect authentic user-generated content for their campaigns. The platform also identifies people who create desired content and engages them to create more for the brand. Cipio AI helps companies map their brand community to identify influential people who can create authentic content for their social media campaigns. The platform works for big and small businesses, including those just starting out or who don't have a large social media following. The company also considers users who use the same hashtags or talk about similar topics as part of the brand community. Cipio AI's Marketer's Guide to Community Influence Marketing is a free ebook download that walks readers through analyzing, engaging, and motivating influencers, customers, and fans to create content for their brands. Jason Falls, the host of the Winfluence podcast, believes that virtual workforces need digital outposts where industry information is shared to keep conversations going even in remote environments. Jason’s Website https://jasonfalls.com/ Jason’s Linkedin https://www.linkedin.com/in/jasonfalls/ Jason’s Youtube Channel https://www.youtube.com/@JasonFallsWinfluence Jason’s IG https://www.instagram.com/jasonfalls/ Jason’s Twitter https://twitter.com/jasonfalls Jason’s Facebook https://www.facebook.com/winfluencepodcast

In this solo episode of The Understaffed, Melissa encourages businesses to consider remote staffing a permanent change that can save money and increase productivity. Many employees desire remote work, but cultural considerations may be a hurdle for some companies. Research shows that productivity can increase with remote work due to fewer distractions and more comfortable working environments. Leaders may feel more in control when they see their employees, but this may translate to something other than better management or understanding of employee performance. Melissa discusses the benefits of remote work for veterinary, optical, and dental practices. She suggests using video conferencing, team messaging, and project management tools and hiring a dedicated remote employee to handle specific tasks like answering phones and checking emails while allowing in-house staff to focus on client care. Melissa emphasizes the cost savings and increased productivity that come with remote work but acknowledges that it ultimately comes down to the culture of each practice. Melissa encourages listeners to rethink remote work possibilities and reach out with any questions or concerns. Melissa's Bio https://www.conciergeelite.com/about-melissa Melissa's Website https://www.conciergeelite.com/

The episode is replayed by popular demand. Melanie Collette from Money Talk with Melanie interviews Melissa from ⁠⁠conciergeelite.com⁠⁠ on ⁠⁠98.7 the Coast⁠⁠ , and they talk about the benefits and challenges of remote work. This a great interview full of insight on making the most of the opportunities available with today's technology to solve staffing and business issues. Melanie's Instagram ⁠⁠ instagram.com/melanietcollette

Today on Understaffed, we have the privilege of listening in on a conversation I had with Darlene on Sit and Spill on Instagram Live. Join us as we have a frank discussion about remote staffing. Darlene darlenemorant.com helps women transform their lives from fearful to confident, shy to vulnerable in a purposeful way. She has helped many women and can help YOU live the most beautiful and creative life you crave and truly deserve. She has managed to turn things around in her life in a BIG way. Since then, She has made it her mission to help other women get unstuck and achieve the success they LOVE.  Listen in on Understaffed as I talk with Darlene on Instagram Live. Let's openly discuss remote staffing. Purposefully, Darlene Morgan helps women transform from fearful to confident. Her experience has helped many women live the life they want and deserve. Her life has changed dramatically. Her mission has become to help other women get unstuck and achieve the success they LOVE. Melissa conciergeelite.com and Darlene darlenemorant.com discuss the benefits of remote work, including work-life balance and reduced overhead costs for businesses. They also mention the importance of finding a remote position that fits the individual's needs and preferences. The discussion also touches on the history of remote work and how it has evolved over the years.  Darlene’s Website https://darlenemorant.com/ Darlene’s Linktree https://linktr.ee/dlmorant

In this episode of Understaffed, Melissa conciergeelite.com welcomed Claire Chandler clairechandler.net as her guest. Claire is a corporate survivor who transitioned to entrepreneurship after being diagnosed with cancer and now works with leaders to help them resolve the collaboration conundrum and accelerate trust within their leadership teams through her Growth on Purpose approach. Melissa and Claire discussed strategies for creating high-functioning teams on Understaffed. They both emphasized the importance of increasing self-awareness among leaders, accelerating trust across teams, and aligning around a shared purpose. Claire also shared her insights on the importance of focusing on people first before worrying about performance and the crucial role of creating cultures of trust and transparency where employees feel comfortable bringing their full selves to work. She noted that existing cultures can often hold leaders hostage by making them too afraid of losing current staff members to make necessary changes or hire new talent. Claire's website clairechandler.net download Claires one-page Growth on Purpose roadmap for free at clairechandler.net/roadmap

Craig Holiday from craigholiday.net and Melissa from conciergeelite.com shares advice for leaders during tough economic times, emphasizing the importance of having an attitude of growth and resilience. He emphasizes the importance of taking responsibility for our own lives and developing a mindset that allows us to overcome any obstacle.  Craig is a marketing expert and motivational speaker who has worked with several companies over the years. He currently works as a personal mentor, helping people grow and become leaders in their networks. Melissa shares that resilience is about growing and taking the time to do so, as well as being surrounded by champions who will help you push through difficult times. She encourages listeners to revisit their why often and stay focused on what they are fighting for. Craig's details Website  https://craigholiday.net/  Linkedin/Social Accounts  https://www.facebook.com/craigholidaysseacret

Melissa conciergeelite.com had a great discussion with Michael King on his show The Level Up Leader podcast https://levelupleader.teams.coach they shared insights on investing in people and how it is essential for a successful businesses. How it encourages leaders to take the time to learn what drives their employees and makes them happy to get the best results. They also talked about how fear can be a significant hurdle when investing in people, but overcoming insecurity can help break through this barrier. Finally, she discussed how COVID-19 caused an increase in demand for medical services, prompting her to create Concierge Elite to provide better care for patients remotely. Melissa B. founded ConciergeElite, a remote service providing dedicated front desk staff for veterinary and medical practices. It was in response to the need for help during COVID-19 when businesses had to send their staff home. She started with just three people and now has hundreds of practices working with them. For those interested, there is offering $200 off services if they mention this podcast. The biggest takeaway from her experience is that fear can be the greatest enemy of progress - investing in people creates a margin without hidden costs. It should be embraced rather than avoided by leaders. 

Darlene Morant instagram.com/darlene.morant chats with Melissa ConciergeElite.com, Darlene is founder and COO of Life Awfully Simple, a company that helps women navigate their struggles in life. Darlene has seven children and grew up in a culture where having a career and having children were seen as mutually exclusive. She shares her experience of learning to balance her career and her family through relaxation techniques such as the R experience, E strength, S testimony, and T relaxation. Darlene discusses her experience of divorce and how it led to her developing a rest technique. She encourages other women to share their testimonies, as this can help others in similar situations. Darlene provides advice on raising children and managing stress. Instagram and Podcasting: Darlene is the creator of an Instagram account called instagram.com/darlene.morant where she shares her experiences and insights and women's issues. She encourages other women to reach out to her for support and notes that podcasting is an easy process.

Melissa from conciergeelite.com made a guest appearance on the Frontline Podcast from legion.co Melissa talks about the biggest challenges in staffing today: businesses needing to rethink how they hire and employees wanting different jobs or benefits than they've always had. The generational differences and changes when we think about this podcast and who we're really keeping at the center of our thought process. And our concern, we're talking about Frontline employees. The reality is, I needed to think about how the differences in what people want generationally still apply even to those in retail or hospitality...or in any other industry for that matter! Absolutely those are the frontline workers,...the people who made it,... removed it, and still were working in the restaurant industry,...retail,...factory workers,...truck drivers,...all of those. They discuss the generational difference in how people approach work and leadership. She points out that older generations tend to think of themselves as successful in their current ways, while younger generations are more likely to be open to change and willing to try new things.  This podcast provides examples of how leaders can successfully adapt their practices to meet the needs of their employees. Jon and Melissa discuss that businesses can offer employees what they want while meeting business needs. They also talked about how generational concepts like many retired veterans, retirees in general, and high schoolers looking for work affect businesses' willingness to hire these individuals. Jon mentioned that it is scary for people to think they might not be productive when working from home, but surveys have shown that they are more effective. He then discussed how leaders should focus on improving themselves or managing others. Melissa talked about how humans and AI can work together to make hiring processes more efficient. She cautioned that we need to find a middle ground between the two schools of thought, where AI is used but with human oversight to ensure bias is not introduced. She also mentioned some tools and resources businesses can use to improve their hiring process.

We discuss the importance of finding and investing in your remote workforce. In this swop-cast episode, Eric Dunavent from ericl360.com and  Melissa Brown, shares her experiences as a business owner and how she overcame challenges, in business and the new business world of today. Melissa is a mom of seven children and one grandbaby, and her passion is people. She talks about the most significant disconnect right now: companies need to realize they can hire remote staff to help with the workload. Throughout the episode, Melissa talks about the importance of filling yourself with love and how this can help you be successful in your business. She also shares her experience of overcoming fear to invest in people and create a successful business. She emphasizes the importance of listening to and investing in your workers and looking outside your region for talent. Melissa is the founder of conciergeelite.com, a company that provides innovative employment solutions. Thank you for tuning in to the Understaffed by Melissa Brown podcast, where we discuss ways to redefine success and find success through investing in your remote workforce.

Melissa from conciergeelite.com chats with Roy Worley from royworleyvo.com who shares his journey of transitioning from a pastor and teacher to a successful voiceover artist. He emphasizes the importance of hard work and dedication in this field, and advises those looking to break into the industry to consider narrating fiction and children's books to build credibility. Roy also stresses the challenges of starting and running a business and encourages listeners to seek expert coaching. He discusses various platforms for marketing oneself, highlighting LinkedIn as a top choice. Roy emphasizes the importance of professionalism in any industry and provides his contact information, including a website, email, and phone number. He shares an example of a recent voiceover project and offers his public speaking services to others.

Melissa conciergeelite.com David Hall geniusvets.com on today's episode of the Understaffed podcast, chat about his experience in the world of business and search engine optimization. He talks about the changes he's seen in the digital marketing industry and how it can be a challenging business model for agencies. David also shares his work in the veterinary industry and his mission to help independent practices thrive. The team at geniusvets.com is dedicated to providing great information about pet care and representing the voice and opinions of veterinarians online. They aim to connect people searching for information with high-quality service providers. They also recognize the importance of avoiding the pitfalls of scaling too quickly. In addition to discussing these topics, David emphasizes the importance of creating a positive work environment, building a strong brand, and having a successful recruitment process. He also highlights the importance of understanding and communicating one's mission and values in hiring staff and doctors.

Steve Reed vectyr.com & Melissa conciergeelite.com discuss his experience as an entrepreneur and provides valuable insights into starting and running a successful business. His background in marine construction gave him the knowledge and drive necessary to succeed as an entrepreneur. At the same time, his passion for artistry allows him to create unique products that appeal to consumers. He also has a podcast where he discusses different topics related to creativity and self-development. Steves Linkedin - linkedin.com/in/stevereedbrands

Melissa meets Traci Chernoff who is the Senior Director of Employee Engagement at Legion Technologies and an experienced HR leader. Prior to joining Legion, Traci spent nearly a decade in key HR leadership roles for both Big-Box and Luxury retailers directly supporting retail management and hourly teams across North America; most recently, Traci worked as a Director of Human Resources for a Global Luxury Retailer. Traci is the Host and Creator of the podcast, “Bringing the Human back to Human Resources” where she destigmatizes HR by uniting employee demands and business needs while simultaneously challenging the perceptions and stigmas surrounding HR. Traci's contact details below  www.linkedin.com/in/hrtraci/  hrtraci.com traci.chernoff@legion.co

Lynn Whitbeck is the founder and CEO of petite2queen.com and Melissa conciergeelite.com discuss sales and how Lynn's company facilitates growth with clients. In this episode we cover that it's essential to understand who your sales avatar is and what their needs are to attract them. You can research demographics and psychographics by using government resources or online tools. Once you understand your target market, create content that addresses their needs and concerns. You can also use this information to create lead magnets, social media posts, and email campaigns that promote your product or service. Finally, make sure you provide valuable bonus content to your clients in exchange for their contact information so you can continue nurturing the relationship. Lynn provides valuable insights on improving sales profits with five proven strategies rapidly. She also offers a master class and a TV show that teaches people how to market their businesses effectively.

Melanie Collette from Money Talk with Melanie interviews Melissa from conciergeelite.com on 98.7 the coast and they talk about the benefits and challenges of remote work. A great interview full of insight on making the most of the opportunities that are available with todays technology to solve staffing and business issues. Melanie's instagram instagram.com/melanietcollette

Charline shares from ArukahNLD.com her experiences with Melissa from conciergeelite.com of being financially unstable and having to make tough choices in her life and those decisions drove her to and then later become successful and run a large team of people. She talks about how feelings of guilt crept in and overcoming these feelings by forgiving herself and seeking guidance from God. Even with huge success situations arose where Charline had to choose between staying loyal to her company or standing up for what was right for herself and the people under her command. She risked it all. She had to make a moral choice to walk away from her business and team, and this experience led her to start another business that helps people improve their financial fitness. You can Contact Charlene at charbucher333@gmail.com to learn more. Charline also talks about her experiences with sex trafficking and how she started to learn more about the issue and what can be done to help. She also shared her business Arukah that could help support sex trafficking victims and provide them with a way to restore their lives. Visit ArukahNLD.com to see more.

Today's podcast is about leadership and, specifically, how to manage people effectively. Melissa from conciergeelite.com talks about the difference between managing and leading and how effective managing can be when done correctly. She also discusses emotional intelligence (EQ), a critical factor in being a successful leader. EQ helps you identify your own emotions and those of others and can help you conquer your weakness. The main points covered in this episode include: Why admitting mistakes is essential as a leader Four reasons why leaders should accept when they make mistakes How vulnerability strengthens the team and builds trust between leaders and their employees.