this is business

 Kayla puts her own marketing agency under the microscope for an optimisation audit with Adrian Smith from RunGopher! They uncover opportunities to:👉🏾 personalise discovery forms so clients feel understood👉🏼 rethink proposals and sell on the call for faster conversions👉 automate sms follow-ups and proposal reminders to lock in next steps👉🏻 use chatgpt to research prospects and spot red flags before the call👉🏿 create AI voice agents to onboard new clients👉🏼 use AI to mockup work samples for lead gen or potential clientsConnect with Adrian on LinkedIn: https://www.linkedin.com/in/adrian-smith1/Check out RunGopher: https://rungopher.com/Connect with Kayla on Instagram: https://www.instagram.com/bykaylamalss/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

Using AI in your business doesn’t have to be overwhelming. In this episode, Kayla and Adrian share some practical tips for small business owners wanting to make AI work for them. They discuss:👉🏿 how to start using AI in your business👉🏻 practical AI tools for saving time👉 hiring staff vs using AI support & scaling smarter👉🏽 practical examples of how to use AI for debt collection and lead generationCheck out RunGopher: https://rungopher.com/Connect with Adrian on LinkedIn: https://www.linkedin.com/in/adrian-smith1/Connect with Kayla on Instagram: https://www.instagram.com/bykaylamalss/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

A lot of businesses start as side hustles, but when do you know it’s time to go all in? In this episode Glen and Kayla unpack the signs, risks, and strategies for taking your side hustle full time. They touch on:👉 when your side hustle income matches or beats your salary👉🏾 too much work coming in to manage both👉🏻 spotting opportunities worth the risk👉🏼 managing risk with savings, buffers, or part-time work👉🏿 knowing your industry and lining up customers👉🏽 the bold “just jump in” approach (with caution!)📘 The Dip by Seth Godin: https://amzn.to/4lYauwFLearn more about Kayla's business, Allies Management: https://link-kit.com/kayla-malss/ We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

Megan from Adelaide wants to start a skincare business, but where does she begin? In this episode, Glen and Adrian unpack the steps for turning an idea into a business with the help of AI. They cover:👉🏾 do you really need a business plan?👉🏿 when GST kicks in and how ABNs work👉🏻 protecting your brand (without wasting money)👉 low-cost ways to test your idea at markets👉🏽 insurance, liability and legal essentials👉🏾 how to calculate costs and profit margins👉🏿 when to quit vs when to push throughWatch this on Youtube: https://youtu.be/OzUbM6PM-n8We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

In this episode Glen James is joined by Adrian Smith from RunGopher to unpack a question from Jono who’s building a flight simulator content brand called ozsim on TikTok and YouTube. Glen shares how he’s grown his own business from a side hustle podcast into a YouTube-led media company, plus dives into what it takes to grow an online channel, how to turn followers into something sustainable, and the strategies Jono could use to stand out in the flight sim community. They touch on:👉🏾 why “passive income” isn’t really passive👉🏿 setting content & revenue pillars👉 repurposing content into multiple formats👉🏻 growing a niche channel like flight sim👉🏼 reinvesting in your business and playing the long gameWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

Over time, it’s easy for business owners to slip into saying yes to clients, projects, and opportunities that don’t actually serve the bigger picture. In this episode, Glen James and Kayla Malss share the lessons they’ve learned about spotting red flags, avoiding shiny object syndrome, and setting boundaries that protect both your time and your business.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

In this episode Glen sits down with Jane, a critical care nurse and uni educator, who’s wondering if she could turn her experience into a business or just a better paying job. They unpack her career options, weigh up the risks of self-employment vs. staying clinical, and explore how to optimise her income without burning out.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

In today's episode Glen and Kayla are back for part 2 on how to charge and set prices, this time with a practical example for a service-based business. Using a massage therapy case study, they show how to calculate breakeven pricing, compare contracting vs running your own show, and explore ways to make your numbers work. We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

How much should you charge? Should you discount for clients you really want to work with? In this episode, Glen and Kayla dive into the real-life challenges of pricing your services as a business owner. From awkward money chats to figuring out your minimums, they share the lessons they've learned (and are still learning) about pricing with confidence.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

In this 'what would we do?' episode, Glen and Kayla sit down with Brok Neilsen, founder of Together Agency, to unpack his business goals and pain points. Brok gets honest about burnout, systemising a service-heavy business, managing creative talent, and deciding whether to grow, niche, or just stay lean.Check out Together Agency: https://www.togetheragency.com.au/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

In this episode Glen sits down with Trinity, a listener and law student from Newcastle, who flips the script and interviews him about his business journey. They talk about impostor syndrome, building a brand, the value of mentors, making content that lands, and what success really looks like behind the scenes.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

From team meetings to keynote stages, Chelsea breaks down what it really takes to become a captivating communicator in the final ep of our communication mini-series. This one’s packed with practical tips for managing nerves, finding your voice, and speaking with presence without being the loudest person in the room.🎓 Chelsea’s comms course: Unlock Your Voice💸 Save 10% off any program with code thisisbusiness10Learn more at EQ Minds and The Mindful CommunicatorWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

Networking doesn’t have to feel cringe. In part 2 of our communication mini-series, Chelsea and Kayla talk through how to connect meaningfully, show up with the right energy, and build trust online and in person even if you’re introverted.📘 The Empath’s Survival Guide by Dr Judith Orloff: https://amzn.to/4mQN7H9📘 Unreasonable Hospitality by Will Guidara: https://amzn.to/4lgry1l🎓 Learn how to pitch, present and connect with confidence: Unlock Your Voice💸 Use code thisisbusiness10 for 10% off any of Chelsea's programs✨ Learn more at https://themindfulcommunicator.com/ and https://www.eqminds.com/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

In part one of this mini-series, Chelsea Pottenger shares how to create a pitch that connects and converts, whether you're presenting to investors, applying for a grant, or chatting to a client. She covers practical strategies for tailoring your message, building confidence, and using AI as your pitch coach. Chelsea is a keynote speaker, author, and the founder of EQ Minds and The Mindful Communicator. After a career in corporate leadership and her own experience with postnatal depression, she made it her mission to help others improve their mental wellbeing and communication skills both on stage and in everyday life.🎁 Download Chelsea’s free Custom GPT Guide here🎓 Join Chelsea’s comms course: Unlock Your Voice at https://www.themindfulcommunicator.com/💸 Get 10% off any program from EQ Minds or The Mindful Communicator with code thisisbusiness10We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

So… how do you actually know if you’re on the right track in your business? In this episode, Glen and Kayla get real about the early years, what "signs of life" look like (beyond just making money), and why sometimes knowing what to stop doing is just as important as knowing what to start. Whether you’re deep in the hustle or cruising in a flow state, this chat will help you reflect on where you’re at and what needs to shift.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

Do you want to build an empire or a lifestyle business? Glen and Kayla unpack the difference, what business success looks like for them and why defining your version matters.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

Thinking of leaving the employee life to start a business? Gina did - with no roadmap, a warehouse lease, and two kids in tow. She and Glen chat about the messy middle of building something new, from landing the first client to perfecting the sales pitch and tackling the fear that comes with starting something new.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

We’re *finally* kicking off season 2 with a behind-the-scenes look at what’s really been going on. Glen and Kayla get candid about burnout, bouncing back, and what’s changing in the business this year - from building a custom studio to rethinking the podcasting model. We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

In this episode, Kayla chats with Matt Bishop from Superbrick Studio who shares insights on building websites that grow with businesses. He discusses why a website is a cornerstone of branding, what platforms are best suited to different business sizes, and the essential elements for local SEO.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

In today's episode Glen and Kayla take a look at a physiotherapy business owned by Chris who is facing challenges related to staffing, HR, and commuting between two locations. They discuss ideas and tips to help Chris tackle the pain points and continue growing his business.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.