Discover香港電台:English Everywhere(Work Chat Video)
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Episode 26 - Farewell
Chairman: Good morning. David can’t be with us today; he’s visiting a client in Guangzhou. OK, let’s start the meeting. Mandy will go through the minutes of our last meeting. [teaching points: Apologies for absence; starting; going thru minutes]
Mandy...
[In a cocktail/trade fair]
Dialogue 1 (showing bluntness)
A: Hello. How’re you?
B: Who are you? I don’t know you. X
A: Oh …
Dialogue 2 (showing careful language and proper etiquette)
A: Hello, Mandy Wong?
B: Oh, hi … Have we met before?
A: I...
Demonstrating mistakes:
Telephonist: Hello. Who is it?
Caller: My name is Laura.
Telephonist: What do you want?
Caller: I'd like to speak to Mrs. Hutch.
Telephonist: She isn't here. Leave a message.
Caller: (frustrated) Could you …?
Impoved:...
Client: Good morning. I have an appointment at 4 pm.
Receptionist: May I have your name, please?
Client: My name is Mandy Wong.
Receptionist: Miss Wong, you have an appointment with Dr Chin, but I’m afraid that Dr. Chin is out of the clinic for an...
Version showing errors:
Interviewer: Tell me about your academic qualifications, please.
Interviewee: F.7.
Interviewer: Do you have any work experience?
Interviewee: Yes. X (Elaboration required)
Interviewer: What is your job?
Interviewee: Recen...
Policeman: Madam, do you know that it’s against the law to jaywalk?
Woman: I know. The man’s green!
Policeman: Yes, it’s green now. But it was red when you crossed the road. Can I see your ID?
Woman: Am I under arrest? You’re putting me in jail?
P...
(In a pet shop and the customer has just bought a pet dog/cat)
Customer: I’ve never kept a pet before. Can you give me some tips on taking care of a dog/cat? Is a vet visit necessary?
Shop assistant: These are the things you should do. Have your...
(1)
Manager: Hello, Mary, do you feel better now?
Employee: Yes, much better. I went to the doctor and here’s the doctor’s note.
Manager : Well, we require a doctor’s note for any sick leave beyond 2 days. You took one day off, so you don’t have t...
(1)
Customer: How much is this?
Sales Assistant: That’s $580, ma’am.
Customer: Is there any discount?
Sales Assistant: I’m afraid there is no discount on this item. It’s new arrival.
Customer: OK, thank you.
(2)
Customer: How much is this?
Sa...
Dialogue:
Situation 1 (shop):
Customer: Excuse me, you have short-changed me.
Employee: I must apologise, ma'am. That was my mistake, and I hope you'll forgive me. Here's the correct change.
Customer: That's OK. I understand.
Situation 2 (s...
Colleague A: Now, we have to list the important instructions for riders of our new roller coaster.
Colleague B: I've got 2 things they shouldn't do.
1. Don't eat or drink on the ride.
2. Don't attempt to take photos during the ride.
Colleague A:...
Dialogue:
Boss: Laura, I need these dry-cleaned. Also, note that this shirt has a hole here.
Laura: I see. You need it mended. I'll tell the dry-cleaner.
Boss: My car needs to be serviced. Please can you call the garage to get it booked in?
Laura...
Dialogue:
A: Both candidates, Ada Chan & Bill Cheung passed our writing test.
B: I agree. But Ada Chan's writing is better.
A: Well, they are very similar, but Ada's memo is more concise.
B: Ah, yes. She wrote 'is entitled to' but not 'has the rig...
Dialogue:
A: We need to consider some conditions where club users should take great care. Let's list some important advice for them, to prevent misuse of our facilities.
B: That's right. Some people may have not done exercise for a long time. They ...
Presenter:好多人出外公幹,在過海關的時候,都要回答一d問題,譬如你起程的城市、旅程的目的等等,預早準備答案,你就可以輕鬆過關啦!
Dialogue:
Customs officer: Where are you coming from?
Traveler: Hong Kong.
Customs officer: What is the purpose of your visit?
Traveler: I'm here on business.
Customs offic...
Presenter: 譬如問'宜家幾點?'有兩個方法表達:
A: Do you have the time?
B: It's 6 10.
A: Oh, I have to rush, or I will miss the deadline.
A: What's the time now?
B: It's 6 10.
Presenter: 'Do you have the time?' 係問人'宜家幾點',但 'Do you have time?' 就係問人 '你得唔得閒' ,...
Dialogue 1:
Customer: I'd like to date your manager, Mr. John Lee.
Employee: Erm… do you mean you want to see our manager?
Dialogue 2:
Customer: Hi, I'm Lily Wong. I have an appointment with Mr. John Lee. / I'm meeting Mr. Lee. / I'm here to see...
Dialogue:
Venny:I'm confused. Employers will pay employees 5% more. Should I write in the active or the passive form?
Salaries will be raised by 5%. (focus: the action)
Salaries will rise by 5%. (focus: the trend)
Laura:Both make sense. In ...
Venny: Laura, have you prepared the powerpoint slides for tomorrow's presentation?
Laura: Yes, here's my draft.
Title: Preparing for Retirement
1. Employees should find out whether the employer offers a pension.
2. Ask if they can benefit from th...
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