"Look for the human problem behind the business problem" (Mark Pollard Strategy CEO at Mighty Jungle)
Description
Empathy; mental health; people-/human-centric; feelings; me, myself & I — these aren't the words you typically hear in the same sentence as 'strategy' — let alone 'business strategy'.
Mark Pollard addresses how strategy is more than what it is commonly referred to, 'business strategy', where we work within systems and processes that are rigid and too industry-specific. Strategy can be thought of deeper than that - it can even be applied to ourselves and our own mental health.
Having this conversation with Mark was incredibly insightful and not to mention, refreshing. He breaks away from regular, filtered, "corporate speak" and finds new ways to invigorate this world of strategy that's been dominated by leaders who lead with a top-down approach rather than extending empathy and understanding of our co-workers' mental health.
In this episode, he also challenges organisations' increasing dependence on data rather than real-life, human insights.