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In this episode of The Snoball Effect, Jorrel Patterson, CEO of Demand Construction, shares how his company integrates education into its core culture. Jorrel emphasizes that Demand Construction’s focus on educating both employees and customers helps foster strong relationships and ensures high-quality service delivery. By empowering customers with knowledge about sustainable energy, the company makes the transition to renewable energy smoother and more accessible. This educational approach also helps to create a more positive and informed customer experience, leading to higher satisfaction rates.

Jorrel discusses the importance of aligning the company’s internal values with customer-facing interactions, ensuring that every employee understands and reflects the company's mission. He highlights how a well-educated team, coupled with clear communication and consistent customer care, builds trust and loyalty. This, in turn, improves the overall success of the business, particularly in the highly competitive and evolving green construction industry.

Jorrel also announces Demand Construction’s $1 million giveaway initiative, designed to support customers in transitioning to renewable energy. While this initiative is exciting, Jorrel focuses more on how the company’s educational and customer-centric philosophy positions it as a leader in sustainable construction, setting a high standard for service and innovation in the industry.

Details about the $1 million giveaway

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