“Always keep them engaged” with Lyn Dang
Update: 2024-11-05
Description
In today's chat, Lyn Dang and I talk about the danger of burnout for community managers, about streaming with authenticity, and about appearing at physical events. And Lyn tells us her 3 rules for community management.
Games mentioned in this episode: Summoner's War, Palia, Emberward
Find Lyn on LinkedIn.
If you are a student aspiring to be in the industry, you can find Lyn over at BobaTalks as a mentor.
The Community Lounge is brought to you by Feature Upvote: Painlessly collect feedback from your players. More insights, less noise.
Chapters
- (00:00:04 ) - The Community Lounge
- (00:00:45 ) - How I got my first job in the gaming industry straight out of
- (00:04:27 ) - How I got hired at Square Enix
- (00:05:53 ) - Community Managers: Feeling Young
- (00:07:20 ) - Lynn on Starting a Stream
- (00:09:08 ) - What Do Community Managers Need to Know
- (00:11:00 ) - Have You Done Physical Events?
- (00:13:18 ) - What is a Community Manager's Training?
- (00:16:05 ) - What's It Like Being a Community Manager?
- (00:18:35 ) - Have you had good support in the companies you worked for
- (00:21:19 ) - Community Management: Rules for Writing Communications
- (00:23:11 ) - What is a Community Manager (CM)?
- (00:24:56 ) - 3 Rules for Community Managers
- (00:26:18 ) - Don't Be Afraid to Ask Your Community
- (00:28:23 ) - What Should I Look For in a Community Manager?
- (00:29:28 ) - What game have you been playing lately?
- (00:30:52 ) - The Community Lounge: Linh
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