DiscoverWine Stains005: Client Experience, Expectations & Spontaneity
005: Client Experience, Expectations & Spontaneity

005: Client Experience, Expectations & Spontaneity

Update: 2021-07-11
Share

Description

WE'RE DISCUSSING:



  • The unfortunate but very on-brand event that happened during our initial attempt at recording episode 5 while in Asheville, NC

  • Debating how to count the days of a vacation (long story, ya just gotta listen)

  • Luxury experiences + expectations

  • Client experience + expectations

  • How scarcity mindset as an entrepreneur can lead to taking on work that’s unaligned and sub-par

  • Learning when and how to say no (and yes)

  • How to identify when you’re out of alignment

  • Things Kaitlyn takes into consideration when accepting clients outside of a ‘niche’

  • Connor’s great one-liner about client experience

  • Kaitlyn’s Airbnb booking mistakes and honest thoughts about the platform (it gets real passionate - ha)

  • Spontaneity vs. making plans

  • Takeaway lessons from our road trip so far

  • Where we were headed next and why

  • Bullet points / takeaways from the #winestainswisdom within the episode


THE WINE:


Stags’ Leap Cabernet Sauvignon Napa Valley 2017 - https://www.totalwine.com/wine/red-wine/cabernet-sauvignon/stags-leap-cabernet-sauvignon-napa/p/13388750


THINGS/PEOPLE WE MENTIONED:



  • Ozarks (tv show) on Netflix

  • Bottleshock (movie)

  • Vine to Voice (a brand voice & brand messaging course by Copy Uncorked) - https://copyuncorked.com/courses

  • Notion Project Management software (Connor’s)

  • Clickup Project Management software (Kaitlyn’s)

  • The Copy House (a website copywriting course by Copy Uncorked) - https://copyuncorked.com/courses

  • The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company - https://rstyle.me/+BtZVQlly8Rkb--W-lu86SQ


STAY CONNECTED


Comments 
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

005: Client Experience, Expectations & Spontaneity

005: Client Experience, Expectations & Spontaneity

Connor & Kaitlyn Parker