I will admit that I love technology solutions. I love so many of the new HR products, apps and services on the market. I am fascinated by the capabilities of Data and AI and the potential for the future. But at the same time, I strongly believe that nothing can replace Human Interaction - and the farther we move away from it, the more we crave it.

I think Barbra Streisand was wrong when she said people who need people are the luckiest people in the world. I think everyone needs people and it's already apparent that the more we distance ourselves from each other, the more we will see higher levels of stress, mental illness and/or drug addiction. No wonder we have so many happiness gurus out there.

We need balance and that is why the future of HR must be a balance between a more technology driven path and a more human driven path.

And to me, the most effective way to increase employee retention is to build a community. This episode reviews what that means as well as factors in in building or identifying a healthy or strong community, steps to create an effective rewards & recognition program, and actions HR can take to help build a company or department's community.

For more thoughts, ideas and perspectives on fixing HR...

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