019 - Deadlines, Rules, & Customer Service
Update: 2017-07-18
Description
The final final IPC deadline has finally passed. Or has it really? We discuss the hazy IPC deadline situation as well as a new set of rules about to be implemented by a state organization (who shall remain nameless) that we strongly disagree with. From there we discuss Ted's new head shots and a customer that pushed the envelope on the "customer is always right" mindset.
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