10 Principles of Kaizen

10 Principles of Kaizen

Update: 2024-05-01
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DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, Cherwell, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products.




What is Kaizen, you may ask?


Kaizen as you may suspect, is Japanese for "Improvement". It's a concept of business activities to continuously improve all functions for all employees of a company. Mostly used in supply-chain,. Kaizen has been applied to healthcare, life coaching, government, manufacturing, and banking.


IMHO Kaizen is the unwritten bible of successful consultants and developers. I have adapted this concept with great success with my 100+ Ivanti HEAT ITSM/ITAM implementations worldwide, over the last 28+ years implementing Ivanti Neurons for ITSM/ITAM (powered by HEAT)




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10 Principles of Kaizen

10 Principles of Kaizen

Gregor Anton, Freelance Consultant with 100+ ITSM/ITAM/CRM Implementations