11. Peter Brook: Coaching a self-managed team
Description
What is it like to be a coach in a self-managed team? Peter is the coach and programme lead for a two-team pilot working directly with Buurtzorg in a European-funded project. This is taking place in the NHS Community Trust in Kent, with the purpose of redesigning community care. They want to build a community that supports itself and promotes good health, bringing together medical care, social care, community and housing.
Peter talks about the development of team agreements, and covering the detail of what happens if somebody can't get to work, annual leave and rota arrangements. He talks about how, in his role as a coach, he helps resolve issues and supports the team to come to decisions. If you're curious about what team meetings look like in a Buurtzorg-type team, and what their alternative is to supervision, please listen to this podcast with Peter.
United States
