12 | Connecting People, Process, and Technology for World-Class Customer Experiences with Josh Wagner, Enterprise Account Executive at Shift Paradigm
Description
Today, Josh Wagner, Enterprise Account Executive, talks with host Islin Munisteri about implementing and selling Marketo before marketing operations existed in 2007. He believes your job as a marketer is to create world-class customer experiences through acquisition, retention, and increasing customer lifetime value. We need to connect people, processes, and technology--the lack of connectivity is driving a negative customer experience.
Josh Wagner is an Enterprise Account Executive at Shift Paradigm, a growth consultancy aligning technology and strategy. He also hosts the Love Selling Hates Sales Podcast.
Connect with our guest, Josh Wagner, on LinkedIn: https://www.linkedin.com/in/joshwagneraz/
This podcast is brought to you by Islin Munisteri. Connect with her on LinkedIn: https://www.linkedin.com/in/islinmunisteri/
RevOps Careers is powered by Theia Strategies at https://www.theiamarketing.com/.
The opinions expressed in this episode are the speaker's own and do not purport to reflect the opinions or views of Theia Strategies or any sponsors.
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