127. Scaling Success: How Lee Ann & Jamie Willard Built a Multi-Location Executive Suite Brand
Description
Get ready for an inspiring conversation with Lee Ann and Jamie Willard, co-owners of W Executive Suites, a family-led flexible workspace brand. From overcoming imposter syndrome to balancing family and business dynamics, the Willard sisters share their journey of scaling a successful executive suite business while staying true to their values.
We talked about:
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How Lee Ann and Jamie transitioned from traditional commercial real estate to flexible workspaces.
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The challenges and rewards of running a family business.
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Insights into managing a lean team while maintaining exceptional hospitality.
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Their approach to growth, from design innovation to tackling financial constraints.
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Why personal touches, like owner-led follow-ups, can transform customer retention.
Tune in to hear how these sisters are making waves in the coworking industry while staying deeply connected to their roots!
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