#14: Making Your Business Essential: How Dropbox Used Empathy and Problem Solving to Succeed in a Crisis
Description
Javier Ortega, Head of East Coast and Canada at Dropbox joins DEADLOCK to talk about the company’s incredible rise, and how its positioned itself during the crisis to become a core essential service. Javier answers questions like – how do we convince our clients they need us? How do we know what to invest in? and what’s the secret to success when so many others have failed…especially in this pandemic?
Join us for an action packed (and laugh-packed) session as we learn about how Dropbox rose from a small startup to a global powerhouse.
600 million + users.
1.2 billion + documents uploaded daily
4,000 + file edits made EVERY SECOND
Hosted by Zabeen Mirza, Managing Director & Miguel Guerrero, Head of Client Services, Schranner Negotiation Institute
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United States
