#149 How to talk about challenging times with your employees
Description
In the wake of tragic events, silence from organisations can feel just as loud as saying the wrong thing.
In this episode of the Less Chatter, More Matter podcast, we explore five key things every business communicator should consider when responding to tragedy. From why ignoring the situation can damage trust, to when and how to pause planned content, we unpack what it really means to communicate with care when emotions are high.
The episode also looks at how organisations can help people channel their grief or shock into something meaningful, why the choice of channel and voice matters more than ever, and how leaders can avoid amplifying division by sticking to facts and shared values.
This is a practical, human-centred guide for communicators and leaders navigating difficult moments, where empathy, credibility and judgement matter most. Listen in now.
Links mentioned in this episode:
- Topic in Ten - have your say!
- 90 minute Strategy Power Session
- Public workshops and training
- Less Chatter, More Matter - Mel’s book
- Template packs
- Change Isn't Hard! - Mel's book
- Sign up here to the fortnightly mail out of free resources!
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