188. Dealing with Negative Google reviews; Commercial Real Estate Leadership
Description
In episode 188 of Commercial Real Estate Leadership, Darren Krakowiak tackles the challenge of handling negative and often unfair Google reviews for your business.
This episode includes the story of how Darren helped one of his clients to turn a one-star trashing into a five-star triumph, as well as how to deal with anonymous feedback that can harm you and your team's reputation.
Darren shares real-life examples of navigating these tricky situations, emphasizing the importance of welcoming feedback, resolving issues directly wherever possible, and using reviews as an opportunity to improve.
This episode is a must-listen for business leaders looking to protect their online reputation, enhance their customer relationships and turn potential setbacks into wins.
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Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/188
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Podcast music sourced from audioblocks.com