DiscoverThe Care Ministry Podcast191: Systematizing Care Without Losing Heart: A Culture-Driven Approach to Ministry
191: Systematizing Care Without Losing Heart: A Culture-Driven Approach to Ministry

191: Systematizing Care Without Losing Heart: A Culture-Driven Approach to Ministry

Update: 2025-08-28
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In this episode of The Care Ministry Podcast, host Laura Howe dives into a deeply practical and inspiring conversation with Eric Freemon from City Church in Knoxville, TN. Together, they explore how to build a culture of care in your church that is not only heartfelt but also strategic. Eric shares his journey of navigating rapid church growth, maintaining close-knit community connections, and designing systems that make care sustainable—not overwhelming.


 


Quotes



  • “We're called to equip the saints for the work of ministry—and that includes caring for people in crisis, people dealing with grief, addiction, or just struggling.” –Eric Freemon

  • “When they’re done well, systems don’t take the heart out of care—they help it grow.” –Laura Howe

  • ​​”When we build systems of care into the culture of the church, it’s not just about reacting to crisis—it’s about preventing burnout, both for leaders and for those being cared for.” –Eric Freemon

  • “Because care happens in relationship. When we foster connection, we naturally foster care.” –Laura Howe

  • “While growth isn’t the goal, it’s often the by-product of creating a church culture that feels safe, connected, and grounded in authentic relationships.” –Laura Howe


 


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191: Systematizing Care Without Losing Heart: A Culture-Driven Approach to Ministry

191: Systematizing Care Without Losing Heart: A Culture-Driven Approach to Ministry

Laura Howe