#196: Will Guidara, former owner of Eleven Madison Park – Make people feel seen
Update: 2024-07-18
Description
As leaders, how we make people feel is SO important.
This week, learn how to make the people you serve feel seen and understood. It’s the power of “unreasonable hospitality,” a term that helped Will Guidara make his restaurant, Eleven Madison Park, the #1 restaurant in the world in 2017.
You don’t have to be in the hospitality industry to find lots of takeaways here to help your business rise to the top.
You’ll also learn:
- Why you should tell people what you’re good at
- How to give criticism
- The big risk you take by thinking you need to be perfect all the time
- Two keys to building a learning culture
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