Some contractors are concerned with the state of the industry...but not Ken Goodrich! Now Chairman of Goettl, To The Point legend KG and host Chris Yano talk about what contractors of all sizes can do to compete even in an unstable market with less demand and higher competition. Listen now!

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2:45 Comparing business models

3:07 Pantheon 2023

4:17 Kens new position in Goettl

6:15 reflection of running a business

6:54 The importance of recruiting great leaders in your business

9:17 transitioning from a leader in your business to a chairman role

12:00 building a machine of profits and revenue

14:40 the fundamentals of building your business

16:40 tech enabled business model

20:05 The “Art work” of an entrepreneur

22:00 succeeding in an unstable market

25:50 Your brand story

27:10 hyper focus on your community

29:57 not worrying about this recession

35:30 the average book rate from your csr team

41:30 One thing to do to improve your business is sit inside the call center

44:49 Service World Expo

46:15 Being a constant learner in your industry

53:02 Smart AC

56:53 Everservice

1:03:20 Closing