25. Discount Usability: Expert Reviews and Heuristic Evaluations (feat. Evan Sunwall, UX Specialist, NNg)
Update: 2023-02-03
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With the recent surge in tech layoffs, a downsizing of UX labor means UX research is harder to do, meaning: research needs to be prioritized in really intentional ways. Discount inspection methods like expert reviews and heuristic evaluations can help identify high-priority design issues that need further research and design effort. In this episode, Evan Sunwall offers some insight into how to facilitate and communicate the results of these inspection methods.
Connect with Evan Sunwall on LinkedIn - https://www.linkedin.com/in/esunwall/
Evan's Recommended Further Reading on NN/g:
- Jakob Nielsen's 10 Usability Heuristics (article)
The classic heuristics for effective interaction design used by many UX professionals to evaluate digital experiences. - Heuristic Evaluation of User Interface (video)
- How to Conduct a Heuristic Evaluation (article)
- How to Conduct an Expert Review (article)
Other Books:
- Don't Make Me Think (book) - a very short and easy-to-read primer on usability and its role in creating successful products.
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