DiscoverThe Cash Flow Contractor286 - Solving People Problems in Construction with Tom Bunn
286 - Solving People Problems in Construction with Tom Bunn

286 - Solving People Problems in Construction with Tom Bunn

Update: 2025-12-18
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Description

What if you could build a thriving $2M construction business by focusing on the right team structure and core values? Tom Bunn shares his journey from corporate burnout to successful contractor, revealing how his team-first approach and EOS framework transformed Bunn and Sons from a handyman service to a thriving design-build firm, without the chaos that typically plagues construction businesses.


What You’ll Learn

  • How to transition from working IN your business to working ON your business
  • Why core values are essential for qualifying both team members and clients
  • How to structure and manage trade partner relationships for long-term success
  • The importance of maintaining margin in your business decisions
  • Why "table stakes" business practices can become a major differentiator in construction


Time Stamps

00:00 - Episode Intro

01:02 - Starting Bunn and Sons: From Corporate to Construction

03:43 - Building the Business: Early Challenges and Growth

06:04 - Team Dynamics: Assembling and Managing the Crew

09:27 - Core Values and Company Culture

25:31 - Building Long-Lasting Trade Partner Relationships

25:56 - Onboarding and Integrating New Trade Partners

27:15 - Maintaining Trade Partner Relationships

34:00 - Client Qualification and Vetting Process

40:20 - Challenges and Best Practices in Construction

42:16 - The Importance of Margin in Business

47:18 - Differentiating Through Basic Business Practices

49:26 - The Low Barrier to Entry in Construction

53:41 - Simplicity vs. Complexity in Business Operations

55:15 - Final Thoughts and Reflections


Snippets from the Episode

  • "I've found that a lot of people we hire come to us in a state I'd loosely describe as 'battered wife.' This industry has just become far too commonplace for tradespeople to be undervalued, overworked, and stressed out."- Tom Bunn
  • "When things get lean, there's a constant temptation to want to say 'maybe we could make this work,' but you have to be careful. It's very easy to burn a lot of relationship capital with your team when you bring a bad client on board."- Tom Bunn
  • "Simple doesn't mean easy. Pricing is simple: direct costs, indirect costs, and margin on top. But if you don't know what those are, that very simple thing becomes tough."- Tom Bunn


Key Takeaways

  1. Define your core values first, then hire to match them
  2. Focus on coordination and client experience
  3. Maintain long-term trade partner relationships
  4. Pay invoices on time and respect trade partners' expertise
  5. Qualify clients against your values and ideal client profile
  6. Protect your margins by saying no to the wrong opportunities
  7. Basic business practices can be your biggest differentiator

Resources


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286 - Solving People Problems in Construction with Tom Bunn

286 - Solving People Problems in Construction with Tom Bunn

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