293 - Holding the Calm: The Secret to Resolving Conflict and Defusing Tension with Hesha Abrams
1Description
Have you ever said to yourself “I wish I could get a do-over”? Especially when it comes to how you handled conflict or snapped at your kids?
Enter Hesha Abrams - a fellow attorney, mediator and expert in high-stakes conflict. In discussing her new book Holding the Calm: The Secret to Resolving Conflict and Defusing Tension, Hesha teaches us how to navigate conflict in the moment all while holding onto the calm we need to resolve it.
One of her core tenets is that each of us holds the power of a do-over. Listen in for such a valuable lesson in control.
3 things you’ll learn in this episode:
- How to find calm in the heat of conflict
- The power of asking permission
- How to harness the magic of do-overs
“When you are triggered, it is always about power. I have to give myself power. I say to myself ‘I’m holding the calm’ to tell my system I am not powerless.” – Hesha Abrams
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