DiscoverA New Direction3 Communication Shifts to Make an Impact
3 Communication Shifts to Make an Impact

3 Communication Shifts to Make an Impact

Update: 2025-11-20
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Making Your Communication a Game Changer for Your Business
Get ready to shift your communication game—live on Wednesday, November 19th at 3 pm Eastern, on A New Direction, I’ll be sitting down with the remarkable Molly Tschang, co-author (with Marshall Goldsmith) of the groundbreaking new book Say It Skillfully: Speak Up. Make Your Words Matter. Win Together.. If you’ve ever found yourself stuck, unsure how to speak up, or wanting to be heard rather than overlooked—this episode is for you. Molly brings a rich background—from leading major integrations at Cisco and U.S. Filter, to founding her own firm and podcast—so she knows firsthand what it takes to turn communication from risk to strength.

In the podcast we’ll dive deep into the Me-You-We framework from the book—a simple yet powerful model that helps anyone craft meaningful conversations grounded in intention, empathy, and shared reality. The book calls communication “the ultimate currency” and points out how many high-performing teams still struggle because people don’t speak up—or don’t know how to.

We’ll hear how Molly encourages professionals at every level to move beyond fear (of being wrong, of not fitting in, of offending) and step into voice in a way that honors both self and others. It’s the kind of mindset reset that fits right into the micro-dose improvement and reflection style I live for here at “A New Direction.”

We’ll also explore real-world stories from the book: how leaders used these skills in mergers, tough feedback conversations, multicultural teams, and even in personal life. These are not just “communication tips,” they are tools for building culture, trust, and influence. From Molly’s perspective: “Your communication is how others fundamentally experience you.”
Cornell Engineering.

If you’re coaching athletes, running a team, or simply want to lead with more authenticity and impact—this conversation will give you actionable communication pathways, not just ideas.

Whether you’re prepping to speak in a meeting, navigating a career pivot, or simply wanting to be heard more clearly at home or work—this is your communication playbook moment. You are going to enjoy Molly’s insights to our community and help you level up your voice and your impact.
Molly Tschang and Marshall Goldsmiths's book, "Say It Skillfully" is a book takes something we so over complicate and makes it easy for all of us to implement. Whether you are an employee who does feel like you have a voice.  Or a leader who has unintentionally squelched the voices, this book is for you!
As a coach, I work with high performers, business owners, executives, athletes—you name it. And the common denominator among all of them isn't intelligence, strategy, or even talent. It’s communication. The internal dialogue. The external courage. The ability to speak truth with clarity AND humanity. This book tackles that exact intersection with exceptional honesty and practicality. It doesn’t preach. It doesn’t guilt. It guides.
What I love most is that Molly doesn't teach communication as a “technique.” She teaches the "me-you-we" frame work, and it as a mindset—one grounded in self-awareness, curiosity, and genuine connection. She shows you how to start by knowing yourself first. Then moves you to getting to know others. And finally, how we know ourselves as a team or group where everyone has a voice.
This isn’t just a book you read. It is going to require self-reflection ad intention.  And as I applied these tools in my own life and coaching sessions, in business conversations, I have seen change in myself and others.
If you’re a leader, if you’re a teammate, if you’re in a relationship of any kind, or if you simply want to be a better human being, Say It Skillfully belongs on your "must read" list. It’s wise. It’s relevant. It’s transformational.  Then don't just let it sit there. Read it. Practice it. And put it into action.
A powerful, practical, human book. Molly and Marshall—thank you. This one is a difference-maker.  Get your copy by clicking here.
Please thank our sponsors for making A New Direction Possible:

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The Turnaround Coach: When You're Ready for a Shift That Actually Sticks
There comes a moment in every business, every career, and every life where the wheels start spinning and you realize you’re working twice as hard for half the progress. I’ve spent my entire coaching life inside those moments. Not avoiding them—transforming them. Whether it's an overwhelmed executive, a plateaued business owner, or a high-performance sales professional stuck in their own blind spots, my superpower has always been the same: I step into the chaos, find the thread of truth, and help you pull it until everything shifts. That’s why people call me The Turnaround Coach.
Turnarounds rarely happen because people lack talent. They happen because people lack clarity—clarity of purpose, clarity of discipline, clarity of next steps. When you work with me, we break through the noise and get brutally clear about what’s really holding you back. And once we name it, everything changes. You start seeing new opportunities. You start making decisions with confidence instead of fear. You start building discipline instead of chasing motivation. The turnaround begins the moment you stop trying to fix the symptom and start addressing the source.
But here’s the truth: a turnaround isn’t an event. It’s a process. It’s a series of intentional micro-shifts that compound into major transformation. I don’t just help you get “unstuck.” I help you build systems, habits, and mindsets that keep you from ever going back. My clients don’t just experience breakthroughs—they build resilience, clarity, and momentum that carry them into their next level of greatness.
If your business, your leadership, or your life is asking for a shift… if you’re tired of white-knuckling your way through the same patterns… if you’re ready for your turnaround—reach out. I coach Mavericks because Mavericks are the ones willing to change. Email me directly at jay@jayizso.com or click on "Coaching Mavericks - Unlock Your Potential with Jay Izso" and let’s start your turnaround today.
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3 Communication Shifts to Make an Impact

3 Communication Shifts to Make an Impact

Jay Izso